Driving Customer Centricity through Digital Agility
Delivering on this goal is not easy, but it is achievable. In this 1-hour webinar, you will discover:
- What are the key drivers for more customer-centric approaches to delivery
- Examples and lessons learned from Flux7’s work with enterprises in preparing digital platforms for business agility
- How to respond to deliver on the opportunity, immediately and in the longer term
Above all, we will learn how to plan and build a digital platform to enable a more situationally aware, customer-focused organization that can adapt and succeed in the current and future business climate. If you’re looking for an overarching strategy, or for some nuggets of tactical advice learned from the field, tune in and bring your questions with you.
Register now to join GigaOm and Flux7, an NTT DATA Company, for this free expert webinar.
This free 1-hour webinar from GigaOm Research brings together experts in agile delivery and digital transformation, featuring GigaOm analyst Jon Collins and special guest Aater Suleman with Flux7, an NTT DATA Company. The presentation will focus on how digital platforms, IT automation, and DevOps best practices help businesses increase situational awareness, adapt to customer needs, experiment with, and deliver solutions faster.
These are not normal times. The ability to adapt is often making the difference between business success or failure. Theoretical mantras around business agility have been replaced with a new reality: that change is a constant, and reaction speed is everything.
In practical terms, this means tuning into, and responding to customer requirements ever faster. The challenge is for the whole organization to align around goals of customer-centricity while delivering on strategies to get as close as possible to the customer, both to identify new opportunities and to enable feedback.