Incident response platforms (IRP) are specialized tools designed to streamline the detection, management, and resolution of incidents within IT systems and…
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Key Criteria for Evaluating E-Discovery Solutions
E-discovery software manages the process of proactively preserving, discovering, collecting, reviewing, producing, and presenting electronically stored information (ESI), including records for…
Read MoreEdge Bare Metal Benchmark: Lumen vs AWS
Edge computing has emerged as a critical enabler in many business tech stacks, reducing the cost of improving and managing the…
Read MoreGigaOm Radar for Unified Communications as a Service (UCaaS)
The need to support hybrid operating models, along with an efficiency-focused strategy cycle, continue to be strong drivers for accelerated adoption…
Read MoreVideo SDK Benchmark Comparison
This GigaOm benchmark assesses two video conferencing SDKs which are used to integrate into deployed applications and environments.
Read MoreNew Microsoft Teams Performance Benchmark
This GigaOm Benchmark report was commissioned by Microsoft. Microsoft Teams (Teams) is a collaboration platform that combines workplace chat, video meetings,…
Read MoreCompetitive Voice Services Reliability Benchmark
Whether you are looking for a voice solution or a complete unified communications (UC) platform, verbal communication is a critical requirement.…
Read MoreGigaOm Radar for Unified Communications as a Service (UCaaS)
Unified communications as a service (UCaaS) has risen dramatically in popularity in the last few years, accelerated by the need to…
Read MoreKey Criteria for Incident and Task Management Solutions
No organization can ever be entirely free of incidents, such as a hardware failure, a sudden performance issue, or a service…
Read MoreGigaOm Radar for Collaborative Whiteboards
Collaborative whiteboards are shared visual workspaces that provide a rich, digital equivalent to analog whiteboards. They enable cooperative interaction that extends…
Read MoreGigaOm Radar for Video Conferencing Platforms
The world has changed. Almost overnight, the COVID-19 pandemic forced millions of workers worldwide out of their offices and into their…
Read MoreKey Criteria for Evaluating Video Conferencing Platforms
In the wake of the COVID-19 pandemic, organizations worldwide have scrambled to deploy and manage video conferencing platforms that have emerged…
Read MoreKey Criteria for Evaluating Collaborative Whiteboards
Workboards advance the familiar marker-on-melamine whiteboard experience to enable remote and local collaboration across browser, mobile, and dedicated hardware platforms. Learn…
Read MoreFilling The Spaces Between People
“Design is shape with purpose.” —Lance Hosey We are living in a designed world. Most of the things we interact with—aside…
Read MoreAdvances in Video Conferencing
There is an emerging division between real-time communications that are simple notifications and in-depth conversations. Technology has moved to a point…
Read MoreState of Work Technology 2018: Volume 1 Work Management
Today, work management is a continuum of products ranging from super-sophisticated project work management solutions to more intuitive, lighter-weight, team-oriented work…
Read MoreIntroduction to the Work Technology Series
The spectrum of tools at use in enterprise for workgroup collaboration, project management, task management, productivity, and communication has undergone sweeping…
Read MoreSDN meets the real world, part two: SDN rewrites the WAN manual
Wide-area networking is traditionally slow, expensive, and inflexible. SDN’s ability to abstract data-center networking operations away from the underlying hardware decreases…
Read MoreMobile second-quarter 2014: analysis and outlook
Health and fitness emerged as the newest major platforms in the mobile industry during the second quarter of 2014. The flurry…
Read MoreThe promise and challenge of WebRTC
Web real-time communication (WebRTC) has evolved from an experimental technology to a legitimate communications platform with real mass-market potential. Whether its…
Read MoreMobile Productivity: moving beyond email with collaboration
The tablet is a hybrid device occupying the space between laptop and smartphone, but within that narrow gap it has the…
Read MoreWhy videoconferencing is critical to business collaboration
Cloud-based videoconferencing that offers high fidelity and the ability to connect seamlessly to any video end point is critical to businesses…
Read MoreHow intelligent networks address cloud issues
Communications service providers (CSPs) can deliver highly reliable, low-latency, secure networks between highly distributed user populations and applications running at remote…
Read MoreSocial first-quarter 2013: analysis and outlook
Social business technologies remain in the foreground of discussions about business transformation, but the events of the first quarter of 2013…
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