So What Comes After Social Commerce?

If the first phase of e-commerce was the utilitarian hunt for staples, the next phase of e-commerce is about recreational shopping. So it needs to be a more fun and social experience which gives an edge to companies that encourage deeper social experiences.…

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FanBridge Applies the Zappos Model to Music

Under-the-radar startup FanBridge provides tools at the crux of the music biz: the relationship between artists and fans. By helping artists email and text their fans and giving them superior customer service, the angel-funded company now counts tens of thousands of clients and 50 million users.…

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