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Frank J. Ohlhorst Jun 7, 2016 (Jun 11, 2020) -- Improving Service Management

Leave the 90s behind by introducing agility into service management

At work, firms expect employees to manually push the services forward with email, wasting extra cycles on chasing work status and searching inboxes.…

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Buyer's Lens, Technology
Robert Andrews Apr 20, 2012 (Jun 9, 2020) -- Blog Post

Forecast: Mobile content, ad sales to hit $67B in 2012

Mobile media content is going centre-stage. So much so that, in 2012, global revenue from mobile advertising and content will hit $67 billion, according to a new Strategy Analytics forecast.…

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Media, Mobile, Technology
Daniel Frankel Apr 9, 2012 (Jun 9, 2020) -- Blog Post

The number of homes with connected TVs is rising fast– and it’s not because of smart TVs

With connected videogame consoles and Blu-ray players leading the way, 38 percent of American homes have at least one TV that's hooked up to the internet -- up 8 percent from a year ago.…

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Media
Laura Owen Apr 2, 2012 (Jun 9, 2020) -- Blog Post

Magazine Publishers Start To Coalesce Around Better Digital Metrics

Hearst is following Conde Nast's lead and will start releasing metrics on its paid iPad editions, the company announced today. Separately, t……

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Media
Robert Andrews Apr 2, 2012 (Jun 9, 2020) -- Blog Post

Digital Music Now Pays Artists More Than Pubs

UK songwriters, composers and music publishers received 3.2 percent higher royalty earnings in 2011, as new online music services boosted pa……

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Europe, Media
Robert Andrews Mar 28, 2012 (Jun 9, 2020) -- Blog Post

France Claims 'Three-Strikes' Has Reduced Piracy, But Has It Really?

Eighteen months after France implemented one of the world's first working three-strikes anti-piracy systems, the agency says it has succeede……

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Europe, Media
Robert Andrews Mar 28, 2012 (Jun 9, 2020) -- Blog Post

Suddenly, Spotify Is Ad Buyers' Favourite Thing

UK advertising buyers now say Spotify is the outlet they enjoy the best experience with.…

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Europe, Media
Daniel Frankel Mar 27, 2012 (Jun 9, 2020) -- Blog Post

Is The Flat-Screen TV Boom Over?

The consumer electronics trend that had us shuffling out our perfectly good but perfectly bulky CRT televisions in favor of fancy-new flat s……

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Media
Robert Andrews Mar 26, 2012 (Jun 9, 2020) -- Blog Post

Music Industry Can See The Light After 'Least Negative' Sales Since 2004

The music industry enjoyed its best sales performance for eight years in 2011, as CDs' collapse decelerated, digital sales continued growing……

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Europe, Media
Brian Solis Mar 24, 2012 (Jun 9, 2020) -- Blog Post

The Difference Between Popularity And Influence Online

Digital influence is one of the hottest trends in social media and it is also one of the least understood. Like some relationships on Facebo……

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Media
Daniel Frankel Mar 22, 2012 (Jun 9, 2020) -- Blog Post

OWN's Lesson For Yahoo: Big Names Don't Necessarily Equal Hit Channels

As companies like Yahoo (NSDQ: YHOO) make big investments into video content channels with name-brand film and television talent, they might……

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Media, Video
Daniel Frankel Mar 21, 2012 (Jun 9, 2020) -- Blog Post

Traditional TV Use Flat In Q1 — And It'll Stay That Way, One Analyst Says

No disruption to see here folks, move along. A ratings analysis by Turner Networks and a report from Pivotal Research Group analyst Brian Wi……

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Media, Video
Laura Owen Mar 20, 2012 (Jun 9, 2020) -- Blog Post

Audit Bureau Of Circulations Endorses Meaningful Metrics On Digital Mags

The Audit Bureau of Circulations is hoping to make its reporting more relevant to an e-reading age with a new set of standards requiring muc……

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Media, Mobile
Daniel Frankel Mar 20, 2012 (Jun 9, 2020) -- Blog Post

The Good And Bad News From The Latest Pay TV Subscriber Figures

The good news for the traditional subscription TV industry: subscriber counts across the cable/satellite/telco television services industry……

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Media
Daniel Frankel Mar 19, 2012 (Jun 9, 2020) -- Blog Post

Nielsen, GroupM To Develop New Ratings Tool

As more people watch TV content on something other than TV, ad firms and their clients are eager for a tool that lets them analyze the succe……

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Media, Video
Staci D. Kramer Mar 19, 2012 (Jun 9, 2020) -- Blog Post

Pew: Twitter, Facebook Aren't Moving As Much News As You Think

We've heard that social media is a great source of traffic for news outlets so often that it's close to textbook. Yes, Facebook, Twitter an……

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Media, Mobile
Laura Owen Mar 16, 2012 (Jun 9, 2020) -- Blog Post

Most U.S. College Students Now Prefer Digital Reading

The majority of U.S. college students now prefer digital formats whether they're reading textbooks or "fun" books, according to a new survey……

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Media
Laura Owen Mar 15, 2012 (Jun 9, 2020) -- Blog Post

Condé Nast Will Give Advertisers More Metrics On Tablet Editions

Months after it began testing a program that provided select advertisers with information about the readers of tablet editions, Condé Nast……

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Media
Robert Andrews Mar 14, 2012 (Jun 9, 2020) -- Blog Post

Music Streams Join Downloads In U.S. Charts, UK Waits

What is the best way to quantify artists' popularity, as more music consumption moves from downloads to streams?…

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Europe, Media
Robert Andrews Mar 14, 2012 (Jun 9, 2020) -- Blog Post

Social Media Display Fuelling Ongoing Internet Ad Growth

The internet will attract 21 percent more ad spend each year on its way to gobbling 22.1 percent of the total market by 2014, according to l……

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Europe, Media
Daniel Frankel Mar 13, 2012 (Jun 9, 2020) -- Blog Post

Analysts: Netflix Has Fully Recovered From Its Qwikster Debacle

In 2010, people couldn't say enough good things about Netflix (NSDQ: NFLX) -- it was the darling of the digital entertainment world. Then la……

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Media
Daniel Frankel Mar 9, 2012 (Jun 9, 2020) -- Blog Post

Rentrak Edges Further Onto Nielsen's TV Turf

After enjoying a ratings monopoly during television's first six decades, Nielsen increasingly finds itself challenged by upstart competitors……

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Media
Daniel Frankel Mar 5, 2012 (Jun 9, 2020) -- Blog Post

The Missed Opportunity In Cable VOD

U.S. consumers are increasing the amount of time they spend on internet video-on-demand services like Netflix (NSDQ: NFLX), and cable compan……

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Media, Video
Staci D. Kramer Mar 5, 2012 (Jun 9, 2020) -- Blog Post

Pew: Papers' Biggest Revenue Threat Is Inertia; Second Biggest Is Action

Before we get into the results of the latest detailed look at how U.S. newspapers are faring on the digital revenue front, let's get one ser……

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Europe, Media

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