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Guardian digital editor is right — ending comments is a mistake
Don't outsource your community
When it comes to media, not everything that counts can be counted
Size doesn't always matter
Instead of killing comments, we should be trying to fix them
Don't let the trolls win!
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Readers say comments posted by pseudonyms are just as trustworthy
Not just for trolls any more
Three things traditional media could learn from a crowdfunded Dutch news site
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Does it matter that some New York Times editors and writers don’t tweet? Yes and no
Research shows that if you remove anonymity, you won’t hear from most of your readers
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Reddit isn’t just for arguments about duck-sized horses — it’s a resource more journalists should pay attention to
The New York Times innovation report is great, but it left out one very important thing
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