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While others shut down comments, the NYT wants to expand them

Mathew Ingram Feb 25, 2015 - 1:50 PM CST

5.5 Min Read More

Don't outsource your community

Guardian digital editor is right — ending comments is a mistake

Mathew Ingram Feb 3, 2015 - 10:56 AM CST

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Size doesn't always matter

When it comes to media, not everything that counts can be counted

Mathew Ingram Jan 6, 2015 - 11:02 AM CST

5.5 Min Read More

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Don't let the trolls win!

Instead of killing comments, we should be trying to fix them

Mathew Ingram Dec 15, 2014 - 3:14 PM CST

4.5 Min Read More

Not just for trolls any more

Readers say comments posted by pseudonyms are just as trustworthy

Mathew Ingram Dec 15, 2014 - 5:01 AM CST

3.5 Min Read More

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Three things traditional media could learn from a crowdfunded Dutch news site

Mathew Ingram Oct 2, 2014 - 10:23 AM CDT

5 Min Read More

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Does it matter that some New York Times editors and writers don’t tweet? Yes and no

Mathew Ingram Sep 29, 2014 - 3:39 PM CDT

6 Min Read More

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Research shows that if you remove anonymity, you won’t hear from most of your readers

Mathew Ingram Aug 27, 2014 - 9:19 AM CDT

4.5 Min Read More

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Reddit isn’t just for arguments about duck-sized horses — it’s a resource more journalists should pay attention to

Mathew Ingram Aug 26, 2014 - 9:08 AM CDT

3.5 Min Read More

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The New York Times innovation report is great, but it left out one very important thing

Mathew Ingram Jun 21, 2014 - 8:02 AM CDT

8 Min Read More

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The New York Times has shuffled the executive deck chairs, but it’s still on a collision course

Mathew Ingram May 15, 2014 - 11:17 AM CDT

8.5 Min Read More

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Slate tries to buck the paywall trend by focusing on membership

Mathew Ingram Apr 21, 2014 - 8:36 AM CDT

5 Min Read More

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The secret to having a successful paywall around your news is simple — it’s about community

Mathew Ingram Jan 30, 2014 - 2:34 PM CST

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The New York Times website redesign is great, as far as it goes — which isn’t very far

Mathew Ingram Jan 10, 2014 - 3:31 PM CST

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Amazon Source offers indie booksellers the opportunity to sell Kindles

Lauren Hockenson Nov 6, 2013 - 6:00 AM CST

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Technology

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As Goodreads grows up, it can’t please everyone. Should it try?

Laura Owen Sep 24, 2013 - 12:15 PM CDT

9 Min Read More

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Quartz joins the wave of media entities trying to rethink how reader comments work

Mathew Ingram Aug 6, 2013 - 4:00 AM CDT

3.5 Min Read More

Technology

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Making readers a part of the story — the New York Times experiments with highlighting comments

Mathew Ingram Jul 30, 2013 - 8:07 AM CDT

4.5 Min Read More

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It’s not about how long-form your content is, it’s about engagement with the reader

Mathew Ingram May 13, 2013 - 3:52 PM CDT

4 Min Read More

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Are comments a wretched hive of scum and villainy or an underused resource for publishers?

Mathew Ingram Feb 11, 2013 - 4:11 PM CST

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