-readers
Don't outsource your community
Guardian digital editor is right — ending comments is a mistake
Size doesn't always matter
When it comes to media, not everything that counts can be counted
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Don't let the trolls win!
Instead of killing comments, we should be trying to fix them
Not just for trolls any more
Readers say comments posted by pseudonyms are just as trustworthy
Blog Post
Three things traditional media could learn from a crowdfunded Dutch news site
Blog Post
Does it matter that some New York Times editors and writers don’t tweet? Yes and no
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Blog Post
Research shows that if you remove anonymity, you won’t hear from most of your readers
Blog Post
Reddit isn’t just for arguments about duck-sized horses — it’s a resource more journalists should pay attention to
Blog Post
The New York Times innovation report is great, but it left out one very important thing
Blog Post
The New York Times has shuffled the executive deck chairs, but it’s still on a collision course
Blog Post
Slate tries to buck the paywall trend by focusing on membership
Blog Post
The secret to having a successful paywall around your news is simple — it’s about community
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The New York Times website redesign is great, as far as it goes — which isn’t very far
Blog Post
Amazon Source offers indie booksellers the opportunity to sell Kindles
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As Goodreads grows up, it can’t please everyone. Should it try?
Blog Post
Quartz joins the wave of media entities trying to rethink how reader comments work
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Making readers a part of the story — the New York Times experiments with highlighting comments
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It’s not about how long-form your content is, it’s about engagement with the reader
