Enterprise collaboration software provider Jive Software and Egnyte, an enterprise file sync and share vendor, have formed a new partnership and technology…
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The State of Salesforce Community Cloud
It’s the eve of Salesforce.com’s annual Dreamforce event, and I have the company and its customers on my mind. I’ll be attending…
Read MoreIBM connects the dots between data, cloud and engagement
At this week’s IBM Insight conference in Las Vegas, IBM brought out the big guns to demonstrate their chops in the data…
Read MoreiPad in the Enterprise: Where Business Meets Consumers
The iPad is doing well among enterprise customers, and for good reason. It facilitates the interaction of businesses and clients. Two new use cases show that, regardless of what you're using for internal communications, the iPad is where it's at for client-focused technological initiatives.…
Read More16 Lessons in Customer Service from a Car Salesman
This week has been a bit of a challenge. I’ve been haggling with car dealerships over purchasing a new car. I’m sure…
Read MoreiPhone Wins Out in J.D. Power Satisfaction Survey
They’re probably still on a high from the sale of their billionth app, but Apple (s aapl) now has more cause to…
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