GigaOm Radar for Patch Managementv3.0

1. Executive Summary

In today’s digitally interconnected world, patch management has transcended its role as a routine IT task. It is now a critical business imperative. Organizations face a relentless barrage of sophisticated cyber threats, and the exploitation of unpatched vulnerabilities remains a primary attack vector. Whether it’s a small business or a global enterprise, the consequences of a successful breach can be devastating, ranging from financial losses and reputational damage to operational disruptions and regulatory penalties.

Patch management, in its essence, is the systematic process of identifying, acquiring, testing, and deploying software and firmware updates to address security flaws and bugs. It’s the digital equivalent of locking your doors and windows—a fundamental practice to protect your valuable assets. However, the increasing complexity of modern IT environments, encompassing hybrid cloud architectures, diverse operating systems, and a multitude of third-party applications, has made patch management increasingly challenging.

To effectively address this challenge, organizations need a robust patch management strategy that goes beyond simply applying patches. A strategic approach must consider factors such as patch prioritization based on risk and business impact, automated patch deployment and testing to minimize disruption, and continuous monitoring to ensure patch effectiveness. Emerging trends like AI-powered threat assessment and patch orchestration are poised to transform patch management, enabling organizations to proactively identify and remediate vulnerabilities before they are exploited.

For IT executives, patch management is not just a technical issue; it’s a strategic decision with significant implications for the organization’s security posture, operational resilience, and overall business success. A well-executed patch management program can reduce the risk of cyberattacks, improve system reliability, and ensure regulatory compliance. It can also free up valuable IT resources that can be redirected towards strategic initiatives that drive innovation and growth.

This GigaOm Radar report delves into the evolving landscape of patch management, highlighting key vendors and emerging trends. It provides valuable insights to equip IT decision-makers with the information they need to select the right patch management solution for their unique business needs. By understanding the challenges, best practices, and available solutions, organizations can make informed decisions to strengthen their defenses and proactively mitigate risks in the face of ever-evolving cyber threats.

This is our third year evaluating the patch management space in the context of our Key Criteria and Radar reports. This report builds on our previous analysis and considers how the market has evolved over the last year.

This GigaOm Radar report examines 27 of the top patch management solutions and compares offerings against the capabilities (table stakes, key features, and emerging features) and nonfunctional requirements (business criteria) outlined in the companion Key Criteria report. Together, these reports provide an overview of the market, identify leading patch management offerings, and help decision-makers evaluate these solutions so they can make a more informed investment decision.

2. Market Categories and Deployment Types

To help prospective customers find the best fit for their use case and business requirements, we assess how well patch management solutions are designed to serve specific target markets and deployment models (Table 1).

For this report, we recognize the following market segments:

• Small-to-medium businesses (SMBs): SMBs prioritize ease of use, rapid deployment, and cost-effectiveness. They often seek streamlined patch management solutions that require minimal IT expertise and seamlessly integrate with existing infrastructure. These organizations typically prioritize immediate vulnerability remediation over granular customization
• Large enterprises: Large enterprises require scalable, flexible, and feature-rich patch management solutions to address complex IT environments with diverse operating systems, applications, and network configurations. They emphasize automation, comprehensive reporting, and integration with broader security and IT management platforms. Security, compliance, and risk mitigation are paramount concerns.
• Managed service providers (MSPs): MSPs need patch management solutions that can efficiently manage multiple client environments with varying requirements. multitenancy, scalability, and automation are crucial for MSPs to deliver timely and effective patching services while optimizing resources and ensuring client satisfaction.

In addition, we recognize the following deployment models:

• Software as a service (SaaS): SaaS solutions are cloud-based, offering simplicity and ease of deployment, as the vendor manages the infrastructure and updates. This model is often favored by SMBs and MSPs due to its lower upfront costs and reduced IT overhead.
• Self-managed: Self-managed solutions are deployed on-premises or in a private cloud, providing organizations with greater control over their patch management environment. This model is often preferred by large enterprises with stringent security or compliance requirements.
• Hybrid and multicloud: Hybrid and multicloud solutions offer a combination of cloud-based and on-premises components, providing flexibility and scalability to accommodate diverse IT infrastructures. This model is increasingly popular among organizations with evolving IT needs and those seeking a balance between control and ease of management.

Table 1. Vendor Positioning: Target Market and Deployment Model

Table 1 components are evaluated in a binary yes/no manner and do not factor into a vendor’s designation as a Leader, Challenger, or Entrant on the Radar chart (Figure 1).

“Target market” reflects which use cases each solution is recommended for, not simply whether that group can use it. For example, if an SMB could use a solution but doing so would be cost-prohibitive, that solution would be rated “no” for SMBs.

3. Decision Criteria Comparison

All solutions included in this Radar report meet the following table stakes—capabilities widely adopted and well implemented in the sector:

• Patch identification and management
• Collaboration
• Reporting
• Auditing
• Automated patch downloading

Tables 2, 3, and 4 summarize how each vendor in this research performs in the areas we consider differentiating and critical in this sector. The objective is to give the reader a snapshot of the technical capabilities of available solutions, define the perimeter of the relevant market space, and gauge the potential impact on the business.

• Key features differentiate solutions, highlighting the primary criteria to be considered when evaluating a patch management solution.
• Emerging features show how well each vendor implements capabilities that are not yet mainstream but are expected to become more widespread and compelling within the next 12 to 18 months.
• Business criteria provide insight into the nonfunctional requirements that factor into a purchase decision and determine a solution’s impact on an organization.

These decision criteria are summarized below. More detailed descriptions can be found in the corresponding report, “GigaOm Key Criteria for Evaluating Patch Management Solutions.”

Key Features

• Agent/agentless architecture: The architecture of a patch management solution, whether agent-based (software installed on endpoints) or agentless (centralized scanning), significantly impacts its capabilities and suitability for different environments. Organizations must choose an architecture that aligns with their specific needs for scalability, flexibility, and resource consumption.
• Inventory: A comprehensive and up-to-date inventory of software assets is crucial for identifying which systems require patching and prioritizing remediation efforts. Accurate inventory data enables organizations to understand their attack surface, assess risk, and ensure compliance with industry regulations.
• Patch lifecycle management: Patch lifecycle management encompasses the entire process of patch identification, acquisition, testing, deployment, and verification. Effective lifecycle management ensures patches are applied promptly and systematically, minimizing the window of vulnerability and reducing the risk of disruption to business operations.
• Patch testing: Thorough patch testing in preproduction environments is essential to identify and mitigate any potential negative impacts of patches before they are deployed to production systems. This proactive approach minimizes the risk of system instability, application compatibility issues, and operational disruptions.
• Patch deployment: Efficient and reliable patch deployment is critical for ensuring timely remediation of vulnerabilities. Patch management solutions should offer flexible deployment options, including automated scheduling, targeted deployment to specific groups or systems, and the ability to control deployment bandwidth and resource utilization.
• Patch prioritization: Not all patches are created equal. Patch prioritization involves assessing the severity of vulnerabilities and their potential impact on the organization to determine the order in which patches should be deployed. This ensures critical vulnerabilities are addressed first, reducing the overall risk exposure.
• Third-party or in-house applications: Many organizations rely on third-party applications that may have their own patching mechanisms or require specialized handling. Patch management solutions should be able to accommodate the unique patching requirements of these applications, ensuring comprehensive coverage and consistent security across the entire software ecosystem.
• Trusted source repositories: Trusted source repositories are fundamental to ensuring the authenticity and integrity of patches. A patch management solution should leverage reputable patch sources and employ robust security measures to validate patches before deployment.

Table 2. Key Features Comparison

Emerging Features

• AI-driven threat assessment: Artificial Intelligence (AI) is revolutionizing threat assessment in patch management by analyzing vast amounts of vulnerability data, threat intelligence, and system configurations to prioritize patches based on real-time risk and potential impact. This enables organizations to focus their resources on addressing the most critical vulnerabilities first.
• Token-based authentication and authorization: Token-based authentication and authorization are emerging as a more secure alternative to traditional password-based methods in patch management. Tokens provide a temporary, unique identifier for each patch deployment, enhancing security and reducing the risk of unauthorized access or tampering.
• Generative AI: Generative AI is poised to transform patch management by automating the creation of patch notes, generating customized deployment scripts, and even predicting potential conflicts or issues before deployment. This can significantly reduce the manual effort and expertise required for patch management, making it more accessible and efficient for organizations of all sizes.

Table 3. Emerging Features Comparison

Business Criteria

• Scalability: The ability of a patch management solution to effectively handle a growing number of endpoints and software assets without sacrificing performance or manageability is crucial for organizations with expanding IT environments. Scalability ensures the solution can adapt to future growth and evolving patching needs.
• Flexibility: A flexible patch management solution can adapt to the unique requirements and constraints of different organizations and IT environments. This includes support for diverse operating systems, deployment models, and integration with existing IT infrastructure. Flexibility ensures the solution can be tailored to meet specific needs and workflows.
• Performance: Patch management solutions should have minimal impact on system and network performance, ensuring patching activities do not disrupt business operations. High-performance solutions can efficiently scan for vulnerabilities, download and deploy patches, and report on patching status without causing significant slowdowns or resource contention.
• Ease of use: User-friendly interfaces, intuitive workflows, and comprehensive documentation are essential for ensuring patch management solutions can be easily adopted and effectively utilized by IT staff. Ease of use reduces the learning curve, minimizes errors, and improves overall productivity.
• Ecosystem: The ecosystem surrounding a patch management solution can significantly enhance its value and functionality. This includes integrations with other security and IT management tools, as well as access to a vibrant community of users and resources. A strong ecosystem provides additional capabilities, support, and knowledge sharing opportunities.
• Cost and licensing: The cost of a patch management solution is a critical consideration for organizations of all sizes. The total cost of ownership (TCO) should include not only licensing fees but also the costs of implementation, training, maintenance, and support. Organizations must evaluate the cost-effectiveness of a solution in relation to its features, functionality, and potential return on investment (ROI).

Table 4. Business Criteria Comparison

4. GigaOm Radar

The GigaOm Radar plots vendor solutions across a series of concentric rings with those set closer to the center judged to be of higher overall value. The chart characterizes each vendor on two axes—balancing Maturity versus Innovation and Feature Play versus Platform Play—while providing an arrowhead that projects each solution’s evolution over the coming 12 to 18 months.

Figure 1. GigaOm Radar for Patch Management

As you can see in the Radar chart in Figure 1, the patch management market is characterized by a strong emphasis on maturity and platform-centric solutions. The majority of vendors are clustered in the Maturity quadrant, highlighting the stability and reliability of their offerings over the lifecycle of a contract. While innovation is certainly present, the focus seems to be on incremental improvements and enhancements rather than disruptive changes. This reflects the critical nature of patch management and the need for solutions that consistently deliver reliable performance and security.

The clustering of vendors around the Platform Play axis signifies a trend toward comprehensive solutions that integrate patch management with other IT management and security functions. This consolidation streamlines IT operations, improves efficiency, and offers a more holistic approach to security and compliance. In contrast, a few vendors on the Feature Play side have carved out niches for themselves by focusing on specific use cases or platforms, such as Apple device management (Jamf) or Linux environments (Canonica and SysWard).

There are several Leaders in the Maturity/Platform Play quadrant, and this concentration reflects the high bar set for leadership in this market. To achieve Leader status, vendors need to demonstrate not only a mature and stable product but also a comprehensive platform approach that addresses a wide range of patching needs across diverse environments. Challengers in this market are actively working toward attaining leadership status by enhancing their capabilities and expanding their platform offerings.

The presence of so many Fast Movers, positioned across both the Leader and Challenger circles, indicates a dynamic market with active development and innovation. These vendors are rapidly evolving their solutions, incorporating emerging technologies, and expanding their feature sets to meet the evolving demands of the patch management landscape.

We see some notable shifts in the vendor landscape compared to last year. Some new entrants have joined the market, offering specialized solutions or innovative approaches to patch management. Additionally, some existing vendors have made significant progress in their platform capabilities and innovation efforts, potentially positioning them for future leadership. Conversely, a few vendors have remained relatively stagnant, potentially impacting their competitive standing in the long run.

Overall, the patch management market is maturing, with a growing emphasis on platform-centric solutions that offer comprehensive capabilities and integrate seamlessly with other IT management and security tools. The ongoing advancements in automation, AI-driven threat assessment, and cloud-native deployment models are reshaping the landscape and setting a high bar for innovation and competitiveness. Organizations seeking patch management solutions should carefully evaluate their specific needs and priorities to select the vendor that best aligns with their long-term goals and security requirements.

In reviewing solutions, it’s important to keep in mind that there are no universal “best” or “worst” offerings; every solution has aspects that might make it a better or worse fit for specific customer requirements. Prospective customers should consider their current and future needs when comparing solutions and vendor roadmaps.

5. Solution Insights

Atera: Atera

Solution Overview
Atera offers a comprehensive SaaS-based IT management platform that encompasses patch management, remote monitoring and management (RMM), professional services automation (PSA), and network discovery. This integrated approach makes it an attractive option for MSPs and SMBs seeking a unified solution for their IT needs. Atera’s patch management module covers Windows, macOS, and select Linux distributions, providing automated patch deployment, scheduling, and reporting capabilities.

Atera’s integrated platform approach, combining patch management with RMM, PSA, and other IT management tools, sets it apart as a comprehensive solution for diverse IT needs. This consolidation simplifies operations and enhances efficiency for MSPs and IT teams by centralizing various functions within a single interface. The platform’s intuitive design and streamlined workflows make patch management tasks accessible to users with varying technical expertise, contributing to its appeal among SMBs and growing enterprises alike.

Atera is classified as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Patch Management Radar chart.

Strengths
Atera’s automated patch deployment, scheduling, and approval mechanisms reduce manual effort and ensure timely vulnerability remediation, while the option for patch testing in isolated environments helps minimize potential disruptions. In recent developments, Atera has strengthened its patch prioritization capabilities by incorporating vulnerability severity levels and vendor recommendations into its decision-making process, enabling more informed and risk-based patch deployment strategies. Additionally, Atera has expanded its support for third-party applications, providing a more comprehensive patch catalog and reducing the need for manual patching efforts. The platform’s commitment to sourcing patches exclusively from trusted vendor repositories ensures the authenticity and integrity of updates, further mitigating security risks.

Challenges
While Atera excels in many areas, it does face some limitations. Notably, its support for Linux patching, while present, is not as extensive as some competitors, which could be a drawback for organizations with diverse Linux environments. Additionally, while Atera offers advanced customization options for patch policies and workflows, some users might find these configurations complex, potentially requiring a steeper learning curve. Finally, while Atera has made strides in scalability, performance challenges have been reported in very large enterprise environments with thousands of endpoints, indicating that further optimization may be needed for seamless scaling in such scenarios.

Purchase Considerations
Atera is well suited for those seeking an all-in-one IT management solution that includes comprehensive patch management capabilities. The per-technician licensing model offers cost predictability and scalability for organizations with growing IT teams, making it particularly advantageous for MSPs and SMBs. Larger enterprises, with their complex IT environments and potentially vast number of endpoints, should carefully evaluate Atera’s scalability to ensure it can handle their patching needs efficiently and without performance bottlenecks. It’s recommended customers engage with Atera’s support and professional services to ensure a smooth onboarding and configuration process.

Use Cases
Atera is ideal for MSPs managing multiple client environments, SMBs with limited IT resources, and IT departments within larger organizations looking for a user-friendly and integrated patch management solution. Its versatility makes it applicable across various industry verticals.

Automox: Automox

Solution Overview
Automox provides a cloud-native platform that addresses a wide range of patch management, vulnerability remediation, and configuration management needs. The solution is designed to serve organizations of various sizes and industries, demonstrating its versatility across different IT environments.

At its core, Automox automates patch deployment for Windows, macOS, and Linux operating systems. It extends this support to a broad spectrum of third-party applications, allowing it to cater to diverse IT requirements without focusing on a specific market segment. The platform’s cloud-native architecture and lightweight agent contribute to its scalability and flexibility, enabling it to adapt to different organizational structures and needs.

Automox’s feature set includes extensive automation capabilities, notably the Automox Worklets for custom endpoint tasks. This adaptability further showcases the platform’s ability to handle a wide array of use cases. By combining patch management, endpoint security, and configuration management in a single platform, Automox aims to offer a comprehensive solution for maintaining IT infrastructure security.

The platform’s design focuses on meeting varied organizational requirements, from small businesses to large enterprises, across different industries. This broad applicability, coupled with its extensive feature set, positions Automox as a versatile solution in the patch management and endpoint security space.

Automox is a Leader and Outperformer in the Innovation/Platform Play quadrant of the Patch Management Radar chart.

Strengths
Automox scored high on patch management lifecycle, as it provides high levels of automation, from patch discovery and deployment to reporting, significantly reducing manual effort for IT teams and ensuring timely remediation of vulnerabilities.

It scored a 5 in agent/agentless architecture, with cloud-native architecture that simplifies deployment and management while providing the scalability and flexibility needed for modern IT environments.

In patch deployment, Automox earned a 5 for its flexible strategies, scheduling options, and approval processes, enabling organizations to tailor patching to their specific needs while minimizing disruption.

Automox’s patch prioritization capabilities also received a 5, leveraging threat intelligence and customizable policies to ensure critical patches are applied first, effectively reducing exposure to known vulnerabilities.

The vendor’s trusted source repositories score was also a 5, as it exclusively uses verified sources for patch downloads to ensure integrity and authenticity, crucial for maintaining security in patch management.

Challenges
Automox acknowledges that expanding its feature set, particularly for Unified Endpoint Management (UEM) use cases, is an area for improvement. The company is actively addressing this gap through its product roadmap.

The vendor’s cost effectiveness scored a 3, indicating it’s at market average. Some users, particularly from smaller organizations and startups, have expressed a desire for more budget-friendly options. While Automox offers competitive pricing and various tiers, there’s room to improve affordability for smaller businesses.

Purchase Considerations
Automox is an appropriate solution for organizations of all sizes seeking a cloud-native, automation-centric patch management platform. It is particularly well suited for organizations with diverse operating systems and a desire to automate various endpoint tasks beyond patching. Potential buyers should assess their network connectivity requirements and evaluate the need for advanced AI-driven threat assessment before making a decision.

Use Cases
Automox caters to a wide range of use cases, including:

• Automated patch management: Automox’s primary use case is to automate the entire patch management process, reducing manual effort and ensuring timely vulnerability remediation.
• Endpoint hardening: Automox Worklets enable users to automate various tasks beyond patching, such as configuration management, software deployment, and custom scripting, enhancing endpoint security and compliance.
• Cross-platform patching: Automox’s support for Windows, macOS, and Linux makes it ideal for organizations with diverse operating system environments.

Avast: Avast Business Patch Management

Solution Overview
Avast, a well-known name in the cybersecurity domain, extends its expertise to patch management with Avast Business Patch Management. This cloud-based solution primarily targets SMBs with its focus on simplifying patch deployment and vulnerability remediation for Windows operating systems and applications. Avast Business Patch Management employs an agent-based architecture to provide centralized control and visibility over patching processes. It offers features like automated patch discovery, deployment, and reporting, streamlining patch management tasks for IT administrators.

Avast is classified as a Challenger and Fast Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
Avast Business Patch Management’s appeal lies primarily in its user-friendliness, robust support for third-party applications, and automated patching capabilities. The solution’s intuitive interface and streamlined workflows make patch management tasks easily manageable, even for organizations with limited IT resources. Moreover, Avast’s extensive coverage of third-party applications streamlines the patching process and significantly reduces the risk of vulnerabilities across diverse software environments. By automating patch discovery and deployment, the platform minimizes manual effort and ensures timely vulnerability remediation, enhancing the overall security posture of Windows-based systems. The reliance on trusted vendor repositories further strengthens security by ensuring the authenticity and integrity of patch downloads.

Challenges
While Avast Business Patch Management offers a user-friendly and cost-effective solution, it does present some limitations. Its reliance on an agent-based architecture can restrict its applicability in environments where agent deployment is not feasible or desirable. Furthermore, the lack of support for patching macOS, Linux, or mobile devices can be a significant drawback for organizations with heterogeneous IT infrastructures. Additionally, the platform’s patch prioritization and repository management features could benefit from further enhancements, such as incorporating AI-driven threat assessment and providing more granular control over repository selection and customization. Addressing these areas would broaden the platform’s appeal and cater to the needs of a wider range of organizations and use cases.

Purchase Considerations
Avast Business Patch Management is a good fit for SMBs with predominantly Windows environments seeking a user-friendly and cost-effective patch management solution. Organizations should carefully evaluate their need for agentless patching, multiplatform support, and advanced features like AI-driven threat assessment before making a decision.

Use Cases
Avast Business Patch Management primarily addresses the following use cases:

• SMB patch management: Its simplicity, ease of use, and affordability make it suitable for small to medium-sized businesses with limited IT resources.
• Windows-centric environments: Organizations heavily reliant on Microsoft Windows can leverage its robust patching capabilities for Windows operating systems and applications.
• Third-party application patching: Its extensive support for patching third-party applications helps organizations maintain a secure software ecosystem.

BMC Software: BMC Helix

Solution Overview
BMC offers a comprehensive suite of IT management and automation solutions, including distinct patch management offerings for desktops (Helix Client Management) and servers (TrueSight Automation for Servers). Helix Client Management can be deployed either on-premises or as a SaaS application, offering flexibility to organizations with varying infrastructure preferences. TrueSight Automation for Servers operates entirely on-premises, catering to organizations prioritizing control and data sovereignty. Both solutions utilize agents for comprehensive endpoint control and visibility, while TrueSight also offers agentless patching capabilities for added flexibility.

These solutions are designed to integrate seamlessly with BMC’s broader IT management portfolio, offering a unified approach to IT operations.

BMC is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
BMC’s solutions excel in their robust patching capabilities and flexibility. Both Helix Client Management and TrueSight Automation for Servers offer comprehensive patch lifecycle management, earning a high score in that criterion, ensuring vulnerabilities are detected, assessed, and remediated effectively.

Its ability to handle diverse operating systems, including Windows, Linux, and mobile devices (with the addition of BMC Mobile Device Management), demonstrates the versatility it brings in addressing various endpoint environments.

Helix Client Management and TrueSight Automation for Servers excel in several key areas, including Trusted Source Repositories, as they exclusively use verified sources for patch downloads. This approach significantly reduces the risk of compromised patches, enhancing overall security.

The solutions also demonstrate strong capabilities in patch deployment, offering flexible options for scheduling, automation, and approval workflows. Their support for staged rollouts allows for controlled patching processes, minimizing operational disruption.

In patch prioritization, BMC’s platforms effectively rank patches based on severity levels and vendor recommendations, aligning with industry best practices. While some users might prefer more granular control, this approach contributes to efficient vulnerability management.

These strengths complement BMC’s comprehensive patch lifecycle management, which earned a high score. The solutions handle diverse operating systems, including Windows, Linux, and mobile devices (with BMC Mobile Device Management), demonstrating versatility across various endpoint environments.

Additionally, BMC’s strong support for third-party applications covers a wide range of common software vendors, reducing manual patching effort for IT teams. The platforms’ flexibility in deployment models (SaaS or on-premises) and customization options further enhance its ability to meet specific organizational requirements.

Challenges
The implementation of TrueSight Automation for Servers can be complex, requiring significant on-premises infrastructure and potentially necessitating professional services for optimal deployment. Additionally, BMC’s extensive portfolio of IT management solutions can be daunting for those unfamiliar with the ecosystem, potentially leading to a steeper learning curve for new users.

Furthermore, the lack of native macOS support within the core patch management offerings could be a limitation for organizations with mixed operating system environments. While mobile device patching is available, it requires the purchase of an additional product, likely increasing costs.

Purchase Considerations
Organizations considering BMC’s patch management solutions should carefully assess their specific needs and resources. Due to the complexity of TrueSight Automation for Servers, it may be more suitable for larger enterprises with dedicated IT teams and the capacity to manage on-premises infrastructure. The SaaS-based Helix Client Management may be a better fit for smaller organizations or those seeking a simpler deployment model. Additionally, organizations with macOS devices should factor in the potential need for additional products to address patching for those endpoints. A thorough evaluation of licensing costs and potential professional services requirements is essential to determine overall cost-effectiveness.

Use Cases
BMC’s patch management solutions are primarily geared towards large enterprises with complex IT environments and diverse operating systems. They are well suited for organizations that require robust patching capabilities, extensive third-party application support, and flexibility in deployment models. Specific use cases include:

• Enterprise patch management: BMC’s offerings are suitable for large organizations seeking a comprehensive way to manage patches across a wide range of operating systems and applications.
• Data center patching: TrueSight Automation for Servers is specifically designed to address the unique patching requirements of data center environments.
• Regulatory compliance: Organizations in heavily regulated industries that need to demonstrate compliance with patch management policies and security standards can benefit from these solutions.

Broadcom: Symantec Client Management Suite

Solution Overview
Broadcom provides a wide range of software solutions, encompassing both infrastructure and security offerings. The Symantec Client Management Suite, acquired from Symantec, is its flagship solution for patch management. This enterprise-grade platform provides a centralized approach to patching, vulnerability assessment, and software distribution across diverse operating systems (Windows, macOS, Linux) and third-party applications. The Symantec Client Management Suite offers both agent-based and agentless patching options, catering to a range of deployment scenarios.

Broadcom’s Symantec Client Management Suite is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
The Symantec Client Management Suite stands out for its robust capabilities in patch lifecycle management and extensive third-party application support. It excels at covering the entire patch lifecycle, from discovery and assessment to deployment and reporting, ensuring comprehensive vulnerability remediation and a proactive security stance. This is complemented by its wide-ranging support for patching third-party applications, which alleviates the burden of manual patching and helps mitigate risks across diverse software ecosystems. Furthermore, the solution’s scalability and flexibility cater to the needs of large enterprise environments, handling a high volume of endpoints and complex network configurations with ease. The availability of both agent-based and agentless patching options further contributes to its adaptability to different deployment scenarios. Finally, the solution’s maturity and stability, built on a long history of development and refinement, provide organizations with a reliable platform for their patch management needs.

Challenges
While the Symantec Client Management Suite presents a powerful solution, there are certain areas where it could be further enhanced. One key challenge lies in its user interface, which can be perceived as complex and overwhelming for new users. Navigating and configuring the platform might involve a learning curve, especially for administrators who are not familiar with enterprise-level tools. Additionally, while the solution leverages automation and data analysis for patch management, its AI-driven threat assessment capabilities for proactive patch prioritization are not as advanced as some competitors. Incorporating more sophisticated AI models and threat intelligence could significantly enhance its security posture and enable more intelligent patching decisions.

Purchase Considerations
The Symantec Client Management Suite is well suited for large enterprises and organizations with complex IT environments that require a comprehensive and scalable patch management solution. Potential buyers should consider the learning curve associated with the platform and evaluate the need for advanced AI-driven threat assessment capabilities.

Use Cases
The Symantec Client Management Suite addresses a variety of use cases in large enterprise environments, including:

• Enterprise patch management: Effectively managing and securing a large number of endpoints across diverse operating systems and applications.
• Vulnerability management and remediation: Proactively identifying, assessing, and remediating vulnerabilities across the IT infrastructure.
• Compliance management: Demonstrating compliance with patch management policies and security standards in regulated industries.
• Software distribution: Streamlining the deployment and management of software across the enterprise.

Canonical: Landscape

Solution Overview
Canonical, the company behind Ubuntu, includes patch management capabilities in its Landscape solution, which manages security of the whole Ubuntu ecosystem.

Landscape is an extended security maintenance offering for Ubuntu, with patch management as a key component. Landscape is a systems management tool responsible for machine inventory, software packages and repository management, policies and software profiles, observability into running processes, scripting and automation, alerts and monitoring, user management, and reporting. It works with Canonical’s Livepatch, which is responsible for Kernel security automation.

The patch management system operates within the Ubuntu environment. Administrators can manage updates and security configurations through a graphical dashboard or an API, allowing for both manual and automated workflows across thousands of Ubuntu instances.

Canonical’s approach leverages its position as Ubuntu’s provider to deliver patch management solutions. Their strategy focuses on maintaining and enhancing open source security, from the infrastructure, the OS, up to open source applications and toolchains.

The solution aims to provide timely patch delivery and efficient remediation for Ubuntu-based systems. By integrating patch management deeply with Ubuntu, Canonical seeks to offer a streamlined process for keeping systems updated and secure.

Canonical is positioned as a Leader and Fast Mover in the Maturity/Feature Play quadrant.

Strengths
Canonical’s Landscape scored high on patch lifecycle management, trusted sources, and efficient patch prioritization. The solution’s ability to handle the entire patch lifecycle, from pre-patch assessment to post-patch verification, ensures a comprehensive approach to vulnerability remediation and system stability. This is further bolstered by the use of official Ubuntu repositories, guaranteeing the authenticity and integrity of patches while minimizing the risk of compromised updates.

Canonical’s unique position as the provider of Ubuntu enables unparalleled insight into the operating system, enabling highly effective patch prioritization based on criticality, severity, and known exploits. This targeted approach ensures the most pressing vulnerabilities are addressed promptly, significantly reducing the organization’s risk exposure.

Challenges
While Landscape offers a compelling patch management solution for Ubuntu environments, its exclusive focus on the Ubuntu ecosystem is a limitation. This specialization makes it unsuitable for organizations with diverse operating systems, as it only addresses patching for Ubuntu machines and containers within a broader Linux estate. Furthermore, the user interface, while functional, caters primarily to technical users familiar with Linux command-line tools. Administrators who prefer graphical interfaces may find it less intuitive and require a steeper learning curve.

Purchase Considerations
Landscape and the Ubuntu Pro subscription is a compelling option for organizations that have standardized on Ubuntu as their primary operating system. It provides a deeply integrated and reliable patch management solution that leverages Canonical’s expertise in the Ubuntu ecosystem. However, organizations with diverse operating system environments should consider supplementing Landscape with additional patch management tools to address other platforms.

Use Cases
Landscape caters primarily to organizations and individuals utilizing Ubuntu Linux in their environments. This includes various industries and sectors where Ubuntu is widely adopted, such as:

• Cloud and DevOps: Landscape is well suited for cloud-based deployments and DevOps environments, where security and rapid patching are critical.
• Enterprise IT: Organizations that have standardized on Ubuntu for their servers, desktops, or containers can benefit from Landscape’s streamlined patch management and security features.
• Research and development: Landscape provides a secure and stable platform for research and development teams working on Ubuntu-based projects.

Cocobolo Software: BatchPatch

Solution Overview
Cocobolo Software’s BatchPatch is a straightforward, agentless patch management solution designed primarily for Microsoft Windows environments. It focuses on simplifying the process of deploying patches to multiple Windows computers simultaneously, leveraging remote command execution and scripting capabilities. As a standalone product, it’s targeted toward SMBs and IT administrators seeking a cost-effective and user-friendly tool for essential patch management tasks.

Cocobolo BatchPatch is classified as an Entrant and Forward Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
BatchPatch’s primary strength lies in its agentless architecture, which simplifies deployment and reduces overhead on managed systems by eliminating the need for agent installation and maintenance. Its user-friendly interface and straightforward approach make it easily accessible, even for administrators with limited technical expertise. This simplicity and ease of use are particularly beneficial for SMBs with limited IT resources. Moreover, BatchPatch’s flexibility in remote command execution and scripting allows for some level of customization in patching workflows, enabling administrators to tailor the process to their specific needs. Finally, its cost-effectiveness, particularly with its perpetual licensing model and no recurring fees, makes it an attractive option for budget-conscious organizations.

Challenges
While BatchPatch provides a simple and cost-effective solution, it has some limitations that can impact its applicability in certain scenarios. The platform’s focus is primarily on patch deployment and monitoring, and it lacks comprehensive patch lifecycle management features such as patch discovery, assessment, approval workflows, and robust reporting. Additionally, its patch prioritization capabilities are limited, relying on Microsoft’s recommendations for patching. Furthermore, BatchPatch’s support is primarily centered on Microsoft Windows updates, with limited coverage for third-party applications and no support for other operating systems. Finally, BatchPatch does not currently incorporate emerging technologies like AI-driven threat assessment, features that are becoming increasingly important in modern patch management solutions.

BatchPatch earned a Forward Mover status due to its slow rate of delivery last year, low release cadence, and weaker roadmap looking forward.

Purchase Considerations
BatchPatch is well suited for SMBs with IT teams that primarily run Windows environments and are seeking a simple and cost-effective patch management solution for basic patching tasks. Organizations should carefully evaluate their need for more advanced features—such as automated patch prioritization, comprehensive testing capabilities, and support for non-Windows operating systems—before selecting BatchPatch.

Use Cases
BatchPatch mostly addresses use cases in businesses with predominantly Windows environments. Its simplicity and ease of use make it suitable for organizations with limited IT resources or those seeking a straightforward solution for basic patch deployment and monitoring.

ConnectWise: ConnectWise Automate

Solution Overview
ConnectWise offers a suite of IT management and automation software, with ConnectWise Automate serving as its central patch management solution. It provides comprehensive patch deployment and endpoint hardening functionalities for a wide range of operating systems and third-party applications. As a part of a broader IT management ecosystem, Automate integrates with other ConnectWise tools, including RMM and PSA solutions. This holistic approach makes it an attractive option for MSPs and IT teams seeking a unified platform to manage various aspects of their IT infrastructure.

ConnectWise is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
ConnectWise Automate demonstrates strong capabilities in several key areas of patch management, including in trusted source repositories, ensuring the authenticity and integrity of patch updates by utilizing trusted vendor sources while also allowing flexibility for custom repository configuration. Additionally, Automate scored very well in both patch deployment (whose flexibility is highlighted by scheduling, automation, and approval workflows), and patch prioritization (aligning with industry best practices by considering both vulnerability severity and vendor recommendations).

Automate’s robust platform and seamless integration with other ConnectWise solutions creates a unified platform for diverse IT needs, enhancing operational efficiency for IT teams. Furthermore, Automate’s automation capabilities, including script execution automation, significantly reduce manual effort, allowing for prompt vulnerability remediation.

Challenges
While ConnectWise Automate boasts several strengths, there is room for improvement in certain areas. The platform could enhance its flexibility by expanding its support for trusted source repositories beyond vendor-provided update servers, to cater to organizations with specific software sources or security requirements. Also, while there have been indications of ConnectWise’s intention to incorporate AI-driven threat assessment capabilities, these features are not yet fully realized in the product, which may be a drawback for organizations seeking proactive and predictive patching strategies. Lastly, some users have reported the interface can be complex and requires a learning curve, particularly for those new to the ConnectWise ecosystem or patch management in general. Simplifying the user experience and improving onboarding could enhance its accessibility.

Purchase Considerations
ConnectWise Automate is a compelling solution for MSPs and IT teams seeking an integrated platform for IT management that includes robust patch management capabilities. However, organizations should carefully evaluate their specific requirements for trusted source repositories and AI-driven threat assessment before making a decision.

Use Cases
ConnectWise Automate is well suited for MSPs managing multiple client environments, as well as internal IT teams within small to medium-sized businesses. Its comprehensive feature set and integrations make it applicable across various industry verticals.

Flexera: Flexera Software Vulnerability Manager

Solution Overview
Flexera, a company specializing in IT asset management and software lifecycle solutions, offers Software Vulnerability Manager (SVM) as its vulnerability and patch management solution. SVM is designed for enterprise environments, focusing on unifying vulnerability scanning, intelligence, and patch management.

SVM is a standalone, productized solution rather than part of a larger modular platform. It supports Windows, macOS, and Linux operating systems. The solution operates through both agent-based and agentless assessments, allowing organizations to adapt it to their infrastructure. SVM identifies vulnerabilities through scanning, prioritizes patches based on risk intelligence, and integrates with various endpoint management systems for patch deployment.

Flexera’s strategy for SVM centers on continuous improvement, particularly in vulnerability assessment and risk-based patching. The company appears to be building upon its established solution, focusing on enhancing existing capabilities rather than pursuing major new feature developments or acquisitions. This approach suggests a commitment to maintaining SVM’s position in the patch management market through incremental innovations and refinements to its core functionalities.

Flexera SVM is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
Flexera’s SVM boasts a powerful combination of strengths that make it a compelling solution for enterprises seeking robust patch management. Its comprehensive patch lifecycle management, from vulnerability scanning and identification to deployment and reporting, empowers organizations to proactively address security risks and maintain a strong security posture.

SVM scored high on patch prioritization, with sophisticated patch prioritization algorithms that take into account factors like vulnerability severity, exploitability, and business impact. These allow risk-based patching strategies and efficient resource allocation. The platform’s extensive support for both third-party and in-house applications streamlines patching processes and also earns a high score, as it reduces the risk of vulnerabilities across diverse software environments.

Further contributing to SVM’s flexibility is its support for both agent-based and agentless assessments, catering to various infrastructure and security needs. By sourcing patches exclusively from trusted vendor repositories and allowing custom repositories, SVM ensures the authenticity and integrity of patch updates, instilling confidence in the patching process.

Challenges
While Flexera’s SVM excels in many areas, it does have a few limitations. One such area is its lack of a fully integrated sandbox environment for comprehensive isolated testing. This might necessitate the use of external testing solutions or processes, potentially adding complexity to the patch management workflow. Additionally, SVM’s current lack of mobile device patching support could pose a challenge for organizations with BYOD policies or those heavily reliant on mobile devices for business operations. Addressing these areas could further enhance SVM’s appeal and applicability across a broader range of organizations and use cases.

Purchase Considerations
Flexera SVM is an excellent fit for organizations prioritizing vulnerability management and risk assessment. It’s particularly well suited to large enterprises and MSPs with diverse IT environments and a need for comprehensive patch management capabilities. However, organizations should carefully evaluate their patch testing requirements and the need for mobile device patching before making a decision.

Use Cases
Flexera SVM addresses a range of use cases, including:

• Vulnerability management and patching: Organizations seeking to proactively identify, assess, and remediate vulnerabilities across their IT infrastructure.
• Enterprise patch management: Large organizations with complex IT environments and diverse operating systems requiring a scalable and flexible patch management solution.
• Third-party application patching: Companies heavily reliant on third-party applications that need a comprehensive solution to manage patching and vulnerabilities across their software stack.

GFI Software: GFI LanGuard

Solution Overview
GFI Software, a company specializing in network and security solutions, offers GFI LanGuard as its patch management and vulnerability assessment tool. The company maintains a focused approach, tailoring its solution primarily to the needs of SMBs while also attempting to cater to larger enterprises and MSP environments.

GFI LanGuard is offered as a single, comprehensive product rather than a modular platform. It operates by deploying agents on target systems or using agentless scanning techniques to identify vulnerabilities and missing patches across various operating systems, including Windows, macOS, Linux, and Android. Once identified, LanGuard automates the download and deployment of necessary patches, streamlining the update process.

The solution’s strategy centers on continuous improvement and addressing evolving security threats. GFI has already built a mature, feature-rich product and focuses on incremental enhancements to existing capabilities. Regular updates include support for new vulnerabilities and patches, reflecting the company’s commitment to maintaining LanGuard’s effectiveness in the face of emerging cybersecurity challenges. While GFI is not currently pursuing major new feature developments or acquisitions, its approach suggests a dedication to refining and optimizing LanGuard’s core functionalities.

GFI LanGuard is classified as a Challenger and Forward Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
GFI LanGuard’s strengths lie in its comprehensive approach to vulnerability management and patch prioritization, coupled with a versatile architecture that supports both agent-based and agentless scanning. This flexibility allows organizations to tailor their patch management strategy based on their specific network configurations and security needs. By incorporating vulnerability assessment features into its patch management solution, GFI LanGuard empowers IT teams to proactively identify and remediate security risks across a wide range of operating systems and third-party applications.

The platform’s focus on patch prioritization, leveraging risk assessments and vulnerability profiles, further enhances its effectiveness in addressing critical vulnerabilities first and optimizing resource allocation. Its ability to identify vulnerabilities in operating systems, web browsers, and third-party applications contributes to a stronger overall security posture. Moreover, GFI LanGuard’s broad multiplatform support, encompassing Windows, macOS, Linux, and Android, makes it a versatile solution for diverse IT environments.

Challenges
While GFI LanGuard offers a robust feature set, there are certain areas where it could be enhanced. The reliance on centralized vendor repositories for patch downloads could potentially lead to congestion in larger enterprise environments, impacting patch deployment speed and efficiency. Additionally, the lack of a SaaS deployment option limits its appeal for organizations seeking the simplicity and flexibility of cloud-based solutions. Furthermore, GFI LanGuard has not yet incorporated emerging technologies like AI-driven threat assessment or token-based authentication, which are increasingly becoming standard features in modern patch management solutions. Addressing these areas would strengthen GFI LanGuard’s position in the evolving patch management market and cater to the needs of a broader range of organizations.

GFI LanGuard was designated a Forward Mover. While the company consistently addresses security vulnerabilities, there’s room for increased innovation and a more aggressive roadmap for the coming year.

Purchase Considerations
GFI LanGuard is a good fit for SMBs and mid-market organizations looking for an on-premises patch management solution with robust vulnerability assessment and prioritization features. However, larger enterprises and those seeking a cloud-based solution may need to explore other options. Organizations should also carefully evaluate their network infrastructure and potential bandwidth constraints when considering GFI LanGuard, as its reliance on centralized repositories could impact patching performance in large-scale deployments.

Use Cases
GFI LanGuard is primarily targeted toward SMBs and mid-market organizations across various industry verticals. Its key use cases include:

• Vulnerability management and patching: Organizations seeking to proactively identify, assess, and remediate vulnerabilities in their IT infrastructure.
• Patch management for diverse environments: Organizations with a mix of Windows, macOS, Linux, and Android devices that require a centralized patch management solution.
• Network auditing and compliance: IT teams that need to conduct regular network audits and ensure compliance with patch management policies and security standards.

Heimdal: Heimdal Patch & Asset Management

Solution Overview
Heimdal Security, founded in 2014, provides a suite of cybersecurity solutions with a strong focus on proactive threat prevention. Its Heimdal Patch & Asset Management product is a cloud-based solution that combines patch management with asset inventory and vulnerability management capabilities. It uses an agent-based architecture for Windows and macOS devices, offering automated patching, scheduling, and reporting features. Heimdal aims to simplify patch management while enhancing endpoint security for organizations of various size.

Heimdal is positioned as a Challenger and Fast Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
Heimdal Patch & Asset Management’s strengths lie in its user-friendly approach, multiplatform support, and focus on third-party application patching. The platform offers both agent-based and agentless patching options, providing flexibility for managing diverse environments. Notably, its agentless capabilities extend to macOS devices, making it a suitable solution for organizations with mixed Windows and Mac environments. Furthermore, Heimdal’s support for patching a wide range of third-party applications streamlines the patching process and reduces the risk of vulnerabilities across the software ecosystem. The intuitive user interface enhances its appeal by simplifying navigation and configuration, even for administrators with limited patch management experience.

Challenges
While Heimdal Patch & Asset Management presents a user-friendly solution with robust third-party application support, it does have certain areas needing improvement. Primarily, its current lack of support for patching Linux systems could be a limiting factor for organizations with heterogeneous IT environments. Additionally, although Heimdal emphasizes threat prevention in its overall security offerings, the patch management solution could benefit from incorporating advanced AI-driven threat assessment capabilities for more proactive patch prioritization and vulnerability remediation. Furthermore, while Heimdal integrates with its own security products, expanding its ecosystem of integrations with third-party IT management tools would enhance its interoperability and appeal to a broader range of organizations.

Purchase Considerations
Heimdal Patch & Asset Management is a suitable solution for organizations with predominantly Windows and macOS environments seeking a user-friendly patch management solution with a strong focus on security. Organizations should evaluate their need for Linux patching and advanced AI-driven threat assessment capabilities before making a decision.

Use Cases
Heimdal addresses a range of use cases, particularly for organizations with Windows and macOS environments:

• SMB and enterprise patch management: The solution caters to both SMBs and larger organizations seeking to automate patch management and enhance endpoint security.
• Mixed Windows and Mac environments: Heimdal’s support for both Windows and macOS devices makes it suitable for organizations with heterogeneous environments.
• Proactive security: Organizations prioritizing threat prevention and vulnerability remediation can benefit from Heimdal’s focus on security and its patch management capabilities.

ITarian: ITarian Patch Management

Solution Overview
ITarian provides IT management solutions, primarily serving MSPs and SMBs. The ITarian Patch Management product is a core component of the broader ITarian IT Management Platform and offers automated patch deployment, vulnerability scanning, and reporting. It supports Windows, macOS, Linux, iOS, and Android operating systems. The solution is available as a single SKU, simplifying the purchasing process for customers. Users can deploy it as a cloud-based SaaS or on-premises installation.

ITarian’s strategy focuses on providing comprehensive IT management capabilities, with particular emphasis on patch management and endpoint security. The company demonstrates maturity through its established presence in the IT management space and focus on incremental improvements to its existing feature set. This approach is evident in the continuous enhancement of the platform’s multiplatform support and deployment options, adapting to diverse IT environments.

The solution’s integration within the broader ITarian ecosystem suggests a cohesive product strategy. Rather than pursuing aggressive innovation or mergers and acquisitions, ITarian concentrates on steady development and refinement of its core offerings, positioning it as a reliable solution for organizations seeking streamlined IT management.

ITarian is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
ITarian’s broad multi platform support is a key strength, enabling effective patch management across Windows devices. This versatility simplifies patching processes for organizations with diverse endpoint ecosystems. Furthermore, ITarian has honed its expertise in patching Microsoft Windows desktops and servers, including remote desktops, making it particularly attractive for organizations heavily reliant on Windows environments. Its flexible deployment options, offering both SaaS and on-premises solutions, cater to various infrastructure and security preferences. Additionally, ITarian’s MSP-friendly features, such as multitenancy, customizable branding, and client reporting, streamline the management of multiple client environments, making it an appealing choice for MSPs.

Challenges
While ITarian presents a capable patch management solution, there are areas where it could be enhanced. Its reliance on centralized repositories for patch downloads could potentially lead to network congestion and slower patching speeds in larger environments with numerous devices. Additionally, the absence of advanced features like AI-driven threat assessment and token-based authentication and authorization might be a consideration for organizations seeking cutting-edge security and control mechanisms. Finally, although ITarian effectively serves SMBs and MSPs, its scalability in large enterprise environments could pose challenges, particularly in terms of performance and resource utilization as the number of managed endpoints grows significantly.

Purchase Considerations
ITarian Patch Management offers a straightforward pricing model with low commitment requirements. The solution is available as a cloud-based or on-premises deployment, supporting multiple platforms. This flexibility makes it suitable for both small to medium-sized businesses and larger enterprises.

While ITarian aims to streamline patch management, organizations with high scalability needs or limited network bandwidth should evaluate the solution’s capacity carefully. Professional services, particularly for implementation and customization, may be necessary for some deployments.

ITarian’s product offerings are clearly defined, which can simplify the purchasing process for end users. However, potential customers should assess whether the solution meets their specific requirements, especially in terms of scalability and multiplatform support beyond Windows.

Use Cases
ITarian addresses several key use cases, including:

• MSP patch management: ITarian is a good fit for MSPs managing multiple client environments with diverse operating systems and applications.
• SMB patch management: Small and medium-sized businesses seeking a user-friendly and cost-effective patch management solution can benefit from ITarian’s streamlined workflows and multiplatform support.
• Windows-centric environments: Organizations heavily reliant on Microsoft Windows desktops and servers can leverage ITarian’s expertise in patching these systems.

Ivanti: Ivanti Neurons for Patch Management

Solution Overview
Ivanti provides a multifaceted approach to patch management through its suite of solutions, including Ivanti Neurons for Patch Management, Ivanti Neurons for Intune, Patch for Configuration Manager, Patch for Configuration Manager, Security Controls, Patch for Endpoint Manager, and Endpoint Security for Endpoint Manager. These tools collectively address patching needs across various operating systems (Windows, macOS, Linux) and third-party applications, offering both cloud-based and on-premises deployment options. The Ivanti Neurons platform, which includes the DEX bundle, serves as the core cloud-native solution, while other products like Security Controls cater to on-premises requirements, with the possibility of hybrid configurations for unified management.

Ivanti is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
The solution scored high on inventory management with comprehensive capabilities that enable effective tracking of hardware, software, and patch status, contributing to well-informed patching decisions.

Ivanti’s approach to patch lifecycle management earned it a high score, as it encompasses the entire process from discovery and assessment to deployment and reporting. This end-to-end approach streamlines patch management operations and enhances visibility into patch compliance.

Moreover, the vendor’s ability to support patching for a diverse range of third-party applications is a significant advantage, addressing a common challenge for organizations with complex software ecosystems. The solution also offers unique capabilities like agentless patch management for Windows and offline VM patching through VMware vSphere integration. Additionally, the use of trusted source repositories ensures the authenticity and integrity of patches, minimizing the risk of compromised updates.

Challenges
While Ivanti offers a comprehensive patch management ecosystem, it does present some challenges. Customers should carefully evaluate their specific needs to choose the most appropriate deployment model and configuration. For organizations new to the platform, the variety of available options and capabilities may require initial planning and consultation to optimize their implementation.

Purchase Considerations
Ivanti’s patch management solutions are suitable for organizations of various sizes with flexible pricing options. The solution provides extensive integration capabilities through a broad connector ecosystem, APIs, and low-code/no-code automation options via Ivanti Neurons Bots. Integration with vulnerability assessment tools is streamlined through CVE Upload features and APIs, enabling direct prioritization of vulnerabilities identified by security teams. Engaging with Ivanti’s professional services team can help organizations optimize their implementation approach.

Use Cases
Ivanti’s patch management solutions cater to various use cases and market segments:

• Enterprise patch management: Larger organizations with diverse IT environments and a need for comprehensive patch management capabilities across multiple operating systems and applications.
• Hybrid environments: Organizations with a mix of on-premises and cloud-based infrastructure seeking a flexible patch management solution that can bridge both worlds.
• MSPs: Managed service providers looking for a scalable and customizable patch management solution to manage multiple client environments efficiently.
• Data center environments: Organizations requiring specialized patch management for data center operations, including multicloud environments and offline VM patching capabilities.

Jamf: Jamf

Solution Overview
Jamf has carved a niche for itself as a leader in Apple device management and security. Its flagship product, Jamf Pro, offers a comprehensive platform for deploying, managing, and securing Apple devices at scale. This includes robust patch management capabilities for Apple operating systems and third-party applications, alongside features for device configuration, app deployment, and security management. Jamf’s deep integration with the Apple ecosystem, including seamless integration with Apple deployment programs and support for in-house macOS applications, makes it an ideal choice for organizations heavily invested in Apple technology.

Jamf is a Challenger and Fast Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
Jamf Pro’s core strengths lie in its comprehensive approach to Apple device management and its unparalleled integration within the Apple ecosystem. The platform excels at providing detailed and accurate inventory information for Apple devices, streamlining the identification of devices needing patches and facilitating efficient deployment processes. Moreover, Jamf Pro’s robust patch lifecycle management capabilities ensure Apple devices remain up-to-date and secure by handling the entire process, from identification and testing to deployment and verification. Its effective patch prioritization, further enhanced by its integration with the Apple ecosystem, enables informed decision-making based on severity levels and vendor recommendations, ensuring critical vulnerabilities are promptly addressed. Additionally, its support for third-party applications within the Apple ecosystem streamlines patching processes and enhances overall device security and compliance.

Challenges
While Jamf Pro offers exceptional capabilities for Apple device management, its specialization also presents certain limitations. Primarily, its focus on Apple devices can be a challenge for organizations with mixed operating system environments. Although Jamf Connect and Protect offer some support for Windows, the platform lacks native support for Linux, limiting its applicability in heterogeneous environments.

Purchase Considerations
Jamf Pro is an ideal solution for organizations with a significant Apple device presence, offering a comprehensive and deeply integrated platform for managing and securing those devices. However, organizations with diverse operating systems should consider supplementing Jamf Pro with additional patch management tools to address non-Apple devices.

Use Cases
Jamf Pro is specifically tailored for organizations with a focus on Apple devices, including businesses, educational institutions, and healthcare providers. Key use cases include:

• Apple device management and security: Comprehensive management and security of macOS, iOS, and tvOS devices, including patch management, configuration management, and app deployment.
• Education: Streamlining device management and ensuring a secure learning environment for students and educators using Apple devices.
• Enterprise and Industry Solutions: Enabling secure workflows for shared devices and deskless employees across multiple sectors, including airlines, retail, healthcare, construction, and financial services. This includes protecting sensitive data, ensuring regulatory compliance, and optimizing operational efficiency through effective Apple device management.

Kaseya : Kaseya VSA

Solution Overview
Kaseya VSA is a comprehensive IT management platform that includes robust patch management capabilities along with other features like endpoint management, remote control, and security. Kaseya has a strong presence in the MSP market, and its VSA solution is designed to streamline IT operations for both MSPs and internal IT teams. Kaseya VSA provides automated patch deployment, vulnerability scanning, and risk-based patch prioritization across various operating systems, including Windows, macOS, and Linux.

Kaseya is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
Kaseya VSA showcases its strengths in comprehensive patch management and a strong focus on automation. Its robust capabilities in patch testing and deployment stand out, with features like air-gapped testing that enhances security and flexibility. The platform’s extensive support for third-party applications further simplifies patch management for diverse software ecosystems, reducing the burden of manual patching for IT teams. Moreover, Kaseya VSA’s risk-based patch prioritization, leveraging CVSS scores, ensures critical vulnerabilities are addressed promptly, mitigating the risk of potential exploits. Its multiplatform support for Windows, macOS, and Linux, with planned Android support, solidifies its position as a versatile solution for organizations with heterogeneous environments.

Challenges
While Kaseya VSA offers a powerful patch management solution, it has room for improvement in certain aspects. Currently, the platform’s AI and machine learning capabilities are limited, indicating a potential area for further development to enhance proactive threat detection and response. While Kaseya has successfully expanded its reach from the MSP market into the enterprise segment, some large organizations might still perceive it as primarily an MSP-focused solution.

Purchase Considerations
Kaseya VSA is an ideal solution for MSPs and IT teams looking for a comprehensive patch management platform that supports multiple operating systems and third-party applications. Organizations should consider their scalability needs, AI/ML requirements, and security preferences before making a decision.

Use Cases
Kaseya VSA caters to a variety of use cases, including:

• MSP patch management: Kaseya VSA is designed to streamline patch management for MSPs, offering multitenancy, automation, and customizable reporting capabilities.
• Endpoint security and patching: Organizations seeking to proactively address vulnerabilities and maintain a secure IT environment can leverage Kaseya VSA’s patch management and endpoint security features.
• Cross-platform patch management: Kaseya VSA’s support for various operating systems makes it suitable for organizations with diverse endpoint environments.

ManageEngine: Endpoint Central

Solution Overview
ManageEngine, a division of Zoho Corporation, offers two primary patch management solutions: Endpoint Central and Patch Manager Plus. Both are designed to automate patch deployment, vulnerability assessment, and endpoint management, catering to the needs of SMBs and large enterprises. Endpoint Central (formerly Desktop Central), a web-based application, provides a comprehensive suite of features for desktop administration and management, while Patch Manager Plus focuses specifically on patch management and security. ManageEngine’s solutions are known for their robust support for various operating systems, including Windows, MacOS, and Linux, and their ability to be deployed both in the cloud and on-premises.

ManageEngine is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Patch Management Radar chart.

Strengths
ManageEngine’s solutions demonstrate strength in several key areas of patch management. They excel in offering comprehensive lifecycle management, enabling organizations to effectively address vulnerabilities throughout the patching process, from discovery to deployment and verification. The platforms also score high in supporting both on-premises and cloud deployments, giving organizations the flexibility to choose the model that best suits their infrastructure and security requirements. Furthermore, both Endpoint Central and Patch Manager Plus provide strong support for third-party application patching, simplifying the management of diverse software environments and reducing the risk of vulnerabilities. Additionally, Patch Manager Plus’s capability to deploy patch management servers at multiple enterprise locations allows for distributed trusted repositories, enhancing patching efficiency and reducing network congestion in large environments.

Challenges
While ManageEngine’s patch management solutions offer a robust feature set, there is room for improvement in certain aspects, such as the user interface for Endpoint Central. Additionally, the platform currently lacks advanced AI-driven threat assessment capabilities, relying primarily on traditional vulnerability scanning and patch severity levels for prioritization. Incorporating more sophisticated AI models for risk prediction and proactive patching could significantly enhance an organization’s security posture.

Purchase Considerations
ManageEngine’s patch management solutions are a good fit for organizations of all sizes, particularly those seeking a flexible deployment model and strong support for Microsoft Windows environments. When considering ManageEngine, organizations should evaluate their need for advanced AI-driven threat assessment, the complexity of their third-party application landscape, and their comfort level with the user interface.

Use Cases
ManageEngine’s solutions address a broad range of use cases across different market segments:

• SMB and enterprise patch management: Both Endpoint Central and Patch Manager Plus cater to SMBs and large enterprises seeking comprehensive patch management capabilities.
• Multiplatform patching: The solutions’ support for Windows, macOS, and Linux makes them suitable for organizations with diverse operating system environments.
• Hybrid and multicloud environments: The flexibility to deploy both solutions in the cloud and on-premises allows organizations to adapt the solution to their specific infrastructure requirements.

Microsoft: SCCM/Intune/Windows Update for Business

Solution Overview
Microsoft offers a multipronged approach to patch management through its suite of tools, including System Center Configuration Manager (SCCM), Microsoft Intune, and Windows Update for Business (WUfB). These solutions cater to a broad range of organizations, from small businesses to large enterprises, providing capabilities for patching Windows, macOS, Linux, and mobile devices. SCCM serves as the traditional on-premises solution for Windows-centric environments, while Intune offers cloud-based management capabilities for diverse platforms. WUfB provides a simplified and streamlined approach to managing Windows updates.

Microsoft is positioned as a Leader and Outperformer in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
Microsoft’s patch management solutions stand out for their exceptional scalability, flexibility, and deep integration within the Microsoft ecosystem. The combination of SCCM, Intune, and WUfB enables organizations to manage and secure a vast number of endpoints across diverse platforms, from traditional Windows desktops and servers to mobile devices and cloud-based infrastructure. The comprehensive patch lifecycle management capabilities, encompassing discovery, assessment, testing, deployment, and reporting, empower IT teams to proactively address vulnerabilities and maintain a strong security posture.

Furthermore, the integration with Microsoft Defender for Endpoint and Microsoft Defender Vulnerability Management provides additional layers of protection through threat intelligence and advanced vulnerability assessment. The robust inventory management, coupled with the use of trusted Microsoft update servers, ensures accurate asset tracking and patch authenticity, minimizing security risks. Finally, the seamless integration with other Microsoft products and services, such as Azure Active Directory and Microsoft Graph, allows efficient management and correlation of patch data with security information and device management capabilities, fostering a cohesive and adaptable security ecosystem.

Microsoft achieved Outperformer status due to its consistently high patch delivery rate, frequent release cadence, and robust roadmap. As the developer of Windows, Windows-based applications, and Azure services, Microsoft possesses unparalleled insight into the patching needs of its own products.

Challenges
While Microsoft offers a powerful and comprehensive patch management platform, there are a few areas where it could be improved. Primarily, the user interface and configuration options for SCCM and Intune can be complex and overwhelming, requiring a learning curve, especially for users who are new to the platform or patch management in general. This complexity could hinder adoption and efficient use, particularly for smaller organizations with limited IT resources. Additionally, although Microsoft uses machine learning and threat intelligence data for vulnerability assessment and prioritization, the specific details and efficacy of its AI implementation compared to other solutions are not clearly articulated. Greater transparency in this area would be beneficial for potential users evaluating the solution’s AI-driven capabilities.

Purchase Considerations
Microsoft’s patch management solutions are an excellent choice for organizations deeply invested in the Microsoft ecosystem, offering seamless integration and centralized management across various platforms. However, the complexity of the tools and the potential learning curve should be considered, particularly for smaller organizations. Organizations should also carefully evaluate their specific licensing requirements and consider the potential need for additional training or professional services to maximize the value of the solutions.

Use Cases
Microsoft’s patch management solutions cater to a broad spectrum of use cases across different market segments:

• Enterprise patch management: The platform appeals to large enterprise environments that must effectively manage and secure a large number of endpoints across diverse operating systems and applications.
• Windows-centric environments: Organizations heavily reliant on Microsoft Windows can leverage the deep integration and specialized features of SCCM and WUfB for seamless patch management.
• Hybrid and multicloud environments: The flexibility to deploy on-premises, in the cloud, or in hybrid scenarios caters to organizations with evolving IT infrastructure needs.
• Education and government: The solutions’ scalability, security features, and compliance capabilities make them suitable for educational institutions and government agencies.

N-able: N-able N-central

Solution Overview
N-able, a prominent provider of IT management and automation solutions, offers N-able N-central as its flagship patch management platform. This cloud-based solution caters to the needs of both MSPs and IT departments within large enterprises. It provides comprehensive patch management capabilities, including automated patch deployment, vulnerability scanning, and reporting, across a wide range of operating systems and third-party applications. N-central’s integration with other N-able products, such as RMM and backup solutions, strengthens its position as a unified platform for IT operations.

Strengths
The strength of N-able N-central lies in its comprehensive patch lifecycle management and efficient patch deployment capabilities. The platform effectively covers the entire patching process, from discovery and assessment to deployment and reporting, streamlining operations and enhancing visibility into patch compliance. Robust inventory management capabilities allow detailed tracking of hardware, software, and patch status across managed devices, facilitating targeted and efficient patch deployment.

Additionally, the platform’s support for patching a wide range of third-party applications, coupled with the ability to create custom patches for in-house-developed applications, addresses a key challenge faced by organizations with diverse software environments. N-central further strengthens its security posture by utilizing trusted vendor repositories and supporting WSUS for Windows patch management, ensuring the authenticity and integrity of patch sources.

N-able N-central is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Challenges
While N-able N-central provides a robust patch management solution, it does have some limitations. The platform could benefit from more advanced AI-driven threat assessment capabilities for proactive patch prioritization based on real-time threat intelligence. Although it supports token-based authentication for API access, it’s not entirely clear whether it implements token-based authorization for granular access control within the patch management module, which could be an area for enhancement. Furthermore, N-central currently lacks support for patching mobile devices, a potential drawback for organizations with BYOD policies or those heavily reliant on mobile devices. Addressing these areas could further enhance N-central’s value proposition and broaden its appeal.

Purchase Considerations
N-able N-central is well suited for MSPs and IT departments within large enterprises seeking a comprehensive and scalable patch management solution. Organizations should carefully evaluate their need for advanced AI-driven threat assessment and mobile device patching before making a decision.

Use Cases
N-central caters to various use cases across different market segments, including:

• MSP patch management: The platform’s multitenancy, automation, and integration with other IT management tools make it a suitable choice for MSPs managing multiple client environments.
• Enterprise patch management: N-central’s scalability and comprehensive feature set make it a viable option for larger organizations with complex IT infrastructures and diverse operating systems.
• Remote workforce support: N-central’s ability to effectively patch remote systems is crucial for organizations with distributed workforces.

NinjaOne: NinjaOne Patch Manager

Solution Overview
NinjaOne is a cloud-based IT management platform that encompasses a suite of tools, including NinjaOne Patch Management, for efficient endpoint management and security. The platform’s patch management module focuses on automating patching and remediation across Windows, macOS, and Linux environments, specifically targeting desktops, servers, and remote systems. NinjaOne is well suited for both MSPs and large enterprises seeking a comprehensive, cloud-based solution to streamline their IT operations.

NinjaOne is classified as a Leader and Outperformer in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
NinjaOne Patch Management shines in providing a unified IT management platform and in its effectiveness in patching a variety of systems. Its integration with RMM and backup capabilities streamlines IT operations, offering a centralized solution for diverse needs. This consolidation enhances efficiency for both MSPs and IT teams, allowing them to manage multiple aspects of their infrastructure from a single pane of glass. The platform’s cross-platform support for Windows, macOS, and Linux, coupled with its ability to patch desktops, servers, and remote systems, makes it a versatile solution for organizations with diverse IT environments. Furthermore, NinjaOne’s robust automation and remediation capabilities ensure timely vulnerability mitigation by reducing manual efforts and enabling proactive patching for zero-day threats.

NinjaOne earned Outperformer status due to its high rate of delivery last year, its high release cadence, and strong roadmap for the coming year.

Challenges
While NinjaOne demonstrates several strengths, it has some limitations that organizations should consider. A notable challenge is its current lack of support for patching mobile devices running iOS or Android, which can be a significant drawback for organizations with BYOD policies or those heavily reliant on mobile devices.

Purchase Considerations
NinjaOne Patch Management is a suitable solution for organizations seeking a cloud-based, unified IT management platform that includes robust patching capabilities for desktops, servers, and remote systems across major operating systems. Organizations should carefully assess their mobile device management needs and their requirements for advanced security features like AI-driven threat assessment before making a decision.

Use Cases
NinjaOne’s patch management capabilities are applicable to various use cases, including:

• MSP patch management: The solution’s multitenancy, automation, and integration with other IT management tools make it a good fit for MSPs managing multiple client environments.
• Enterprise patch management: Larger organizations with diverse operating systems can leverage NinjaOne’s cross-platform support and automation capabilities to streamline patching processes.
• Remote workforce support: NinjaOne’s ability to effectively patch remote systems is valuable for organizations with distributed workforces.

OpenText: ZENworks Patch Management

Solution Overview
OpenText, a global information management software and services company, offers ZENworks Patch Management as part of its broader endpoint management and security portfolio. Acquired from Micro Focus (which OpenText acquired in 2023), ZENworks Patch Management provides a centralized solution for patching and vulnerability remediation across diverse operating systems (Windows, macOS, Linux) and third-party applications. It supports agent-based deployment models, catering to various infrastructure preferences and network configurations.

OpenText shows substantial innovation, as it is actively filling feature gaps by offering solutions for emerging threat detection and automated patch deployment, enhancing efficiency through policy-based compliance and streamlined patch management.

OpenText’s ZENworks Patch Management is positioned as a Challenger and Fast Mover in the Innovation/Platform Play quadrant of the Radar chart.

Strengths
OpenText’s ZENworks Patch Management excels in providing solid patch lifecycle management for a wide range of supported platforms. Its ability to cover the entire patching process, from discovery to reporting, ensures organizations can effectively address vulnerabilities and maintain a secure IT environment. The reliance on trusted vendor repositories and support for WSUS guarantees the authenticity and integrity of patches, minimizing the risk of compromised updates. Furthermore, the solution’s support for multiple operating systems and its agent-based patching options caters to diverse IT environments. ZENworks’ product stability and focus on enterprise needs further solidify its reputation as an innovative and reliable patch management platform.

Challenges
While ZENworks Patch Management offers a robust foundation for patch management, there is room for improvement in certain areas. The platform’s current lack of advanced AI-driven threat assessment capabilities limits its ability to proactively identify and prioritize patches based on real-time threat intelligence. Incorporating such features would enhance its security posture and enable more intelligent patching strategies. Additionally, the user interface can be perceived as complex, potentially entailing a learning curve for new users, especially those who are not familiar with the OpenText ecosystem. Furthermore, while ZENworks Patch Management offers integrations with other OpenText products and some third-party tools, its ecosystem might not be as extensive as some competitors’, which could limit its seamless interoperability with existing IT management and security solutions. Addressing these challenges would enhance the platform’s appeal and competitiveness in the evolving patch management market.

Purchase Considerations
ZENworks Patch Management is suitable for organizations seeking a mature and reliable patch management solution with multiplatform support and flexible deployment options. Organizations should carefully evaluate their need for advanced AI-driven threat assessment capabilities and consider the potential learning curve associated with the user interface before making a decision.

Use Cases
ZENworks Patch Management addresses various use cases across different market segments:

• Enterprise patch management: Its scalability and flexibility make it a suitable choice for large organizations with complex IT environments and diverse operating systems.
• Hybrid environments: Organizations with a mix of on-premises and cloud-based infrastructure can benefit from ZENworks’ support for agent-based patch management.
• Compliance management: The solution’s comprehensive patch management capabilities, coupled with its reporting and auditing features, can help organizations demonstrate compliance with patch management policies and security standards.

Quest: KACE Endpoint Management

Solution Overview
Quest Software provides a range of IT management and security solutions. KACE by Quest offers two distinct patch management options: KACE Cloud, a SaaS offering, and KACE Systems Management Appliance (SMA), a self-managed virtual appliance deployable on-premises or in the cloud. Both solutions cater to diverse patch management needs, covering operating systems, third-party applications, and even IoT devices in the case of KACE SMA.

Quest KACE is positioned as a Challenger and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
KACE demonstrates key strengths in ensuring thorough patch testing and efficient deployment, coupled with robust third-party application support and trusted repository management. The ability to support air-gapped testing in KACE SMA provides an extra layer of security for organizations with sensitive data or critical infrastructure. Flexible deployment options, including scheduling and automation, give IT teams granular control over the patching process while minimizing downtime. KACE’s extensive support for patching third-party applications on Windows and macOS simplifies management of diverse software ecosystems and helps reduce the risk of vulnerabilities. Furthermore, the utilization of multiple trusted repositories with automatic failover capabilities ensures patch availability and minimizes network congestion, particularly in large-scale deployments. KACE SMA’s unique capability to manage IoT devices using agentless technology also sets it apart, addressing the growing security and compliance challenges associated with these endpoints.

Challenges
While KACE offers a powerful patch management solution, it’s important to consider areas for further development. The platform currently lacks emerging technologies, like AI-driven threat assessment, which are becoming increasingly essential for proactive security. Additionally, although improvements are planned, some users have reported the user interface could be more intuitive, potentially requiring an extended learning curve, especially for those new to the platform. These limitations might impact the overall user experience and adoption, particularly for organizations seeking cutting-edge security features and a streamlined interface.

Purchase Considerations
KACE is suitable for organizations seeking a comprehensive patch management solution with a strong focus on patch testing, deployment flexibility, and third-party application support. Organizations can choose either KACE Cloud or KACE SMA or choose to implement both—it depends on an organization’s infrastructure preferences and control requirements. Organizations should carefully evaluate their need for advanced AI-driven features and consider the potential learning curve associated with the user interface.

Use Cases
KACE caters to diverse use cases across various market segments:

• Enterprise patch management: KACE SMA is ideal for large enterprises requiring extensive customization and control over their patch management processes, including support for IoT devices.
• Enterprise and SMB patch management: KACE Cloud offers a simplified cloud-based solution for both Enterprise and SMBs that prioritizes ease of use and rapid deployment.
• Education and healthcare: KACE’s multiplatform support and strong focus on security make it suitable for educational institutions and healthcare organizations managing diverse device environments with sensitive data.

SecPod: SanerNow

Solution Overview
SecPod’s SanerNow platform delivers a holistic approach to cyber hygiene, incorporating patch management alongside vulnerability assessment, exposure management, risk prioritization, compliance management, and other security features. While the patch management can be utilized as a standalone tool, its integration within the broader Continuous Vulnerability & Exposure Management (CVEM) platform offers organizations a unified approach to security and compliance. SanerNow supports a wide array of operating systems, including Windows, macOS, IBM AIX, and Linux, as well as various third-party applications. The platform is designed to be flexible, offering deployment options in SaaS, on-premises, public and private clouds, and even air-gapped networks.

SecPod is positioned as a Leader and Outperformer in the Innovation/Platform Play quadrant of the Radar chart.

Strengths
SanerNow demonstrates its prowess through a comprehensive approach to patch lifecycle management and prioritization, coupled with effective testing and deployment capabilities. Its ability to cover the entire patch lifecycle, from vulnerability scanning and identification to deployment and reporting, ensures seamless remediation of security risks. Moreover, the risk-based patch prioritization model, considering factors like vulnerability severity and asset criticality, empowers organizations to focus their efforts on the most pressing threats. SanerNow further solidifies its strength through its support for multiple patch repositories, including distributed repositories and the ability to switch between vendor and on-site repositories. This flexibility optimizes patching efficiency in various network environments, especially those with limited bandwidth or specific software sources. Additionally, the platform’s agentless scanning capabilities streamline vulnerability assessments and extend its reach to devices that may not support agent installations, providing a broader view of potential security risks.

SecPod is recognized as an Outperformer due to its high rate of delivery, high release cadence, and strong roadmap for the coming year.

Challenges
While SanerNow boasts robust patch management capabilities, there are areas where it could further enhance its offering. A key limitation is its current lack of support for patching mobile devices, which could be a challenge for organizations with BYOD policies or those heavily reliant on mobile devices for business operations.

Purchase Considerations
SanerNow is a strong contender for organizations of various sizes seeking a comprehensive patch management solution with a focus on risk mitigation and flexibility. Its support for diverse operating systems and deployment models, coupled with its effective patch prioritization and testing capabilities, make it suitable for both SMBs and large enterprises. However, organizations should carefully evaluate their need for mobile device patching and assess the platform’s roadmap before making a decision.

Use Cases
SanerNow caters to a broad range of use cases, including:

• Vulnerability management and patching: Organizations seeking to proactively identify, assess, and remediate vulnerabilities across their IT infrastructure.
• Enterprise patch management: Large organizations with complex IT environments and diverse operating systems requiring a scalable and flexible patch management solution.
• Compliance management: Organizations in regulated industries that need to demonstrate compliance with patch management policies and security standards.

SolarWinds: SolarWinds Patch Manager

Solution Overview
SolarWinds provides a range of IT management and security solutions. SolarWinds Patch Manager enhances the patch management capabilities of Microsoft’s WSUS (Windows Server Update Services) and SCCM (System Center Configuration Manager), enabling centralized and automated patching of Windows servers and workstations, including third-party applications. It can be deployed as a standalone solution or integrated within the broader SolarWinds Platform, offering a unified approach to IT operations management.

SolarWinds is classified as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Patch Management Radar chart.

Strengths
SolarWinds Patch Manager’s core strength lies in its seamless integration with Microsoft’s patching technologies, WSUS and SCCM, enhancing their capabilities and providing additional control and automation for managing Windows updates and third-party patches. This integration makes it an attractive option for organizations heavily reliant on Microsoft technologies, simplifying their patch management processes. The solution’s support for a wide range of third-party applications further reduces the manual effort required for patching and strengthens the overall security posture of Windows environments.

Challenges
While SolarWinds Patch Manager offers valuable enhancements to Microsoft’s patching ecosystem, it presents certain limitations. Primarily, its focus on Windows environments leaves a gap for organizations with diverse operating systems, as it lacks native support for macOS and mobile devices. This might necessitate the use of additional patch management tools to address those endpoints. Furthermore, SolarWinds Patch Manager has not yet incorporated emerging technologies like AI-driven threat assessment or token-based authentication and authorization, features that are becoming increasingly important for proactive security and granular access control. Lastly, support for patching remote Windows devices is contingent upon SCCM integration, which might not be feasible or ideal for all organizations.

Purchase Considerations
SolarWinds Patch Manager is a valuable tool for organizations heavily reliant on Microsoft technologies, particularly those already utilizing WSUS or SCCM for patch management. It offers a cost-effective way to enhance patch management capabilities and automate patching processes in Windows environments. Organizations should carefully assess their needs for macOS and mobile device patching, as well as their interest in emerging technologies like AI-driven threat assessment, before selecting this solution.

Use Cases
SolarWinds Patch Manager is primarily targeted towards organizations using Microsoft Windows in their IT infrastructure. Its key use cases include:

• Windows Server and workstation patching: Automating the deployment of Microsoft and third-party patches for Windows servers and workstations.
• Enhanced WSUS and SCCM capabilities: Extending the functionality of WSUS and SCCM with additional reporting, automation, and customization options.
• Endpoint security and compliance: Ensuring Windows endpoints are up-to-date and secure by proactively addressing vulnerabilities and maintaining patch compliance.

SysWard: SysWard

Solution Overview
SysWard provides an open source patch management tool specifically tailored for Linux environments. The tool, available as both a SaaS solution and a self-managed on-premises deployment, supports a wide range of Linux distributions, including CentOS, Ubuntu, Debian, Rocky Linux, Amazon Linux, SUSE, OpenSUSE, Fedora, and Oracle Linux. SysWard’s primary focus is on simplifying patch management for Linux systems, particularly within SMBs and departmental use cases in larger enterprises.

SysWard is positioned as a Challenger and Forward Mover in the Maturity/Feature Play quadrant of the Radar chart.

Strengths
SysWard’s strengths lie in its agentic architecture, extensive Linux distribution support, and ease of installation and maintenance. By eliminating the need for agent deployment and maintenance, SysWard streamlines the patching process and reduces overhead on Linux systems. Its support for a wide range of Linux distributions, further expanded by community contributions, addresses the needs of organizations running heterogeneous Linux environments. The tool’s focus on simplicity and ease of use, with straightforward installation and maintenance procedures, makes it accessible to organizations with varying levels of technical expertise.

Challenges
While SysWard excels in Linux patch management, its limitations are primarily centered around its narrow focus and the nature of its support model. The lack of support for other operating systems like Windows and macOS restricts its applicability in diverse IT environments. Additionally, its patch management capabilities are primarily geared toward deployment and monitoring, as it lacks comprehensive support for the entire patch lifecycle and advanced prioritization features based on threat intelligence or custom risk profiles. Furthermore, the simple user interface, while easy to use, might not offer the same level of sophistication and advanced features found in some commercial patch management solutions. Lastly, the reliance on community support and limited professional services might necessitate internal IT expertise for implementation and troubleshooting, which could be a challenge for smaller organizations or those with limited resources.

SysWard earned Forward Mover status due to an incremental release cadence and a roadmap that fails to document specific innovations in the coming year.

Purchase Considerations
SysWard’s patch management tool is an attractive option for organizations heavily reliant on Linux environments, especially those seeking an open source and cost-effective solution. However, organizations with diverse operating systems should consider supplementing SysWard with additional patch management tools to address other platforms. Additionally, the reliance on community support and limited professional services might require internal IT expertise for implementation and troubleshooting.

Use Cases
SysWard caters primarily to organizations running Linux-based infrastructure, including:

• Linux-centric environments: Organizations with a significant number of Linux servers, desktops, or containers can leverage SysWard’s agentic patching capabilities and multi-distribution support.
• DevOps and cloud environments: SysWard’s containerized deployment option and focus on automation make it suitable for DevOps and cloud-based environments where Linux is prevalent.
• Cost-conscious organizations: The open source nature of SysWard makes it an attractive option for organizations seeking a cost-effective patch management solution for their Linux environments.

Syxsense: Absolute Syxsense Enterprise

Solution Overview
Syxsense, an Absolute Security company, provides a cloud-hosted Endpoint Management and Security platform.

platform offering a suite of tools encompassing endpoint management, asset management, help desk, and security. Within this platform, there are three editions to cater to varying organizational needs: Absolute Syxsense Manage, Absolute Syxsense Secure, and Absolute Syxsense Enterprise. These solutions leverage agent-based architecture for comprehensive control, with agentless capabilities primarily focused on vulnerability scanning. Syxsense targets mid-market and large enterprises as well as MSPs, providing robust patching, security, and compliance features within a unified platform.

Syxsense is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
Syxsense’s suite of patch management solutions demonstrates a strong focus on comprehensive patch management capabilities, particularly in the areas of lifecycle management, prioritization, testing, and deployment. The platform’s ability to handle pre- and post-patching requirements, along with its support for human-in-the-loop patch management, streamlines patching processes and ensures efficient vulnerability remediation. Syxsense’s patch prioritization capabilities stand out due to the integration of vulnerability and compliance evaluations, enabling organizations to make informed decisions and focus on addressing the most critical security risks. The support for air-gapped testing provides an added layer of security, allowing organizations to validate patches in isolated environments before deploying them to production systems. Moreover, the platform’s flexible deployment options and robust automation features further enhance its appeal, enabling organizations to tailor patching processes to their specific needs and minimize manual effort.

Challenges
While Syxsense offers a robust patch management platform, there are a few areas where it could enhance its capabilities. Currently, the platform lacks advanced AI-driven threat assessment capabilities for proactive patch prioritization, although the company has indicated plans to address this in upcoming releases. Recently, Syxsense has been acquired by Absolute, and this may cause changes in functionality or changes to the interface. Finally, some users have reported the interface can be complex and involves a learning curve, particularly for those new to the platform or patch management in general. Simplifying the user experience and improving onboarding could enhance its accessibility.

Purchase Considerations
Syxsense’s patch management solutions are particularly well suited for larger organizations and MSPs due to their scalability, flexibility, and extensive third-party application support. Smaller organizations might find the complexity of the Enterprise solution overwhelming, while the more streamlined Manage and Secure offerings could be a better fit. Potential buyers should consider their specific requirements for AI-driven threat assessment before making a decision.

Use Cases
Syxsense addresses a broad range of use cases across different market segments:

• Enterprise patch management: Syxsense Enterprise is ideal for large organizations with complex IT environments and diverse operating systems, requiring robust patching and security capabilities.
• MSP patch management: The Syxsense platform, with its multitenancy and customizable features, is a good fit for MSPs managing multiple client environments.
• Security and compliance management: The combination of patch management, security, and compliance features makes Syxsense attractive for organizations prioritizing a proactive and holistic approach to security.

Tanium: Tanium Patch

Solution Overview
Tanium offers a comprehensive endpoint management and security platform that includes Tanium Patch as its core patch management solution. This platform utilizes a unique “linear chain” architecture for real-time visibility and control over endpoints, enabling rapid patch deployment and vulnerability remediation. Tanium Patch complements its patching capabilities with other modules like Tanium Deploy, offering extensive support for operating systems (Windows, macOS, Linux) and third-party applications. The platform caters to the needs of large enterprises with complex IT environments and a strong focus on security and compliance.

Tanium is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Radar chart.

Strengths
Tanium’s Patch solution stands out due to its unique architecture and comprehensive capabilities. Leveraging its linear chain architecture, Tanium provides real-time visibility and control over endpoints, facilitating rapid patch deployment and remediation while minimizing overhead. Tanium’s real-time data also provides the capabilities to leverage AI and machine learning. The platform’s inventory management ensures accurate and up-to-date information on hardware, software, and patch status across all endpoints, further streamlining patching processes.

Tanium Patch also shines in its patch lifecycle management, offering automated workflows, customizable policies, and seamless integration with vulnerability management for a holistic security approach. Its risk-based patch prioritization, incorporating threat intelligence and customizable rules, allows organizations to focus on addressing the most critical vulnerabilities promptly. Additionally, Tanium’s broad platform and application support—extending to various operating systems, third-party applications, and even IoT devices, virtual machines, containers, and cloud-based infrastructure—makes it a versatile solution for complex IT environments.

Challenges
While Tanium Patch delivers impressive capabilities, there are areas for further enhancement. Notably, the platform currently lacks native support for patching mobile devices running iOS and Android, which could be a consideration for organizations with BYOD policies or those heavily reliant on mobile devices. Additionally, while Tanium uses real-time data with its AI and machine learning to improve vulnerability assessment and prioritization, users should ask the vendor for the specific details and effectiveness of these AI-driven capabilities and how they can work with their specific use cases. Finally, despite offering powerful features and customization options, the Tanium platform can be complex, often entailing a learning curve for new users. Organizations may need to invest in training and professional services to fully leverage its capabilities.

Purchase Considerations
Tanium is a premium solution best suited for large enterprises with complex IT environments and a strong focus on security and compliance. The platform’s extensive features and scalability come at a higher cost, making it less attractive for smaller organizations. Organizations should carefully evaluate their specific requirements, IT resources, and budget constraints before investing in Tanium.

Use Cases
Tanium’s patch management capabilities cater to various use cases within large enterprises:

• Enterprise patch management: Effectively managing and securing a large number of endpoints across diverse operating systems and applications.
• Vulnerability management and remediation: Proactively identifying, assessing, and remediating vulnerabilities across the entire IT infrastructure.
• Compliance management: Demonstrating compliance with patch management policies and security standards in regulated industries.
• Automation: Using the Tanium Automate no/low-code workflow builder across various functionalities of the Tanium platform, such as server cluster patching.

Tenable: Tenable.sc

Solution Overview
Tenable is a well-established cybersecurity company specializing in vulnerability management. Tenable. Security Center, is their flagship solution that incorporates patch management capabilities within its broader vulnerability management framework. It focuses on providing organizations with deep visibility into their IT environments, identifying vulnerabilities, and prioritizing patch deployment based on risk. Tenable.sc is an agentless solution that uses vulnerability scanning data to assess patch status and guide remediation efforts.

Tenable is positioned as a Leader and Fast Mover in the Maturity/Platform Play quadrant of the Patch Management Radar chart.

Strengths
Tenable.sc demonstrates its core strengths in comprehensive vulnerability management and risk-based patch prioritization. The platform excels at identifying and assessing vulnerabilities across a wide array of assets, providing organizations with deep visibility into their IT environments and empowering them to make informed decisions about patch prioritization and remediation. The advanced prioritization algorithms, which take into account factors like vulnerability severity, exploitability, asset criticality, and threat intelligence, further enhance the solution’s ability to guide organizations in addressing the most critical risks first. Moreover, Tenable.sc’s agentless architecture contributes to its high scalability and performance, enabling efficient vulnerability scanning and patch auditing across large enterprise environments with minimal overhead.

Challenges
While Tenable.sc provides a powerful solution for vulnerability management and patch prioritization, it faces some challenges in terms of providing a complete patch management solution. Primarily, it lacks direct patch deployment capabilities, requiring integration with third-party patch management systems for remediation. This could introduce additional complexity and potential delays in the patching process for organizations seeking a fully integrated solution.

While the platform offers basic patch testing capabilities, it does not provide a dedicated sandbox environment for more comprehensive testing in isolation, potentially requiring users to leverage separate testing environments or tools. Also, while Tenable.sc is actively incorporating AI and machine learning into its vulnerability assessment and prioritization processes, the specific details and effectiveness of these AI-driven capabilities compared to other solutions are not readily apparent. More transparency in this area would be beneficial for potential users evaluating the platform’s full potential.

Purchase Considerations
Tenable.sc is ideal for organizations prioritizing vulnerability management and risk-based patch prioritization. It’s particularly well suited for large enterprises with complex IT environments and a need for comprehensive visibility into their security posture. Potential buyers should be aware of its reliance on third-party patch management systems for deployment and consider the potential need for additional tools for patch testing.

Use Cases
Tenable.sc’s patch management capabilities are primarily geared towards:

• Vulnerability management and risk assessment: Identifying and prioritizing vulnerabilities across the IT infrastructure to guide remediation efforts.
• Patch prioritization and compliance: Helping organizations prioritize critical patches and ensure compliance with patch management policies and security standards.
• Integration with existing patching systems: Providing valuable vulnerability and patch information to streamline patching workflows within existing patch management tools.

6. Analyst’s Outlook

State of the Market
The patch management market is undergoing a significant transformation, driven by the ever-increasing sophistication and frequency of cyberattacks, the growing complexity of IT environments, and the proliferation of cloud-based and remote work solutions. The stakes have never been higher, as vulnerabilities can be exploited within hours or even minutes of discovery. Organizations are increasingly recognizing that traditional, reactive patching approaches are no longer sufficient.

The market is witnessing a shift towards proactive and risk-based patch management strategies that use automation, artificial intelligence, and threat intelligence to identify, prioritize, and remediate vulnerabilities before they are exploited. Cloud-native solutions are gaining traction due to their scalability, flexibility, and ease of deployment, especially for organizations with distributed workforces and hybrid cloud infrastructures.

Here are the major themes we are seeing:

Automation and orchestration: Automation is becoming a cornerstone of modern patch management. Organizations are seeking solutions that streamline patch discovery, assessment, testing, and deployment, minimizing manual effort and reducing the risk of human error.

AI-driven threat assessment and prioritization: AI and machine learning are being leveraged to analyze vulnerability data, threat intelligence, and asset criticality to prioritize patches based on risk and business impact. This proactive approach allows organizations to focus their efforts on the most pressing vulnerabilities.

Cloud-native and hybrid deployment models: The shift toward cloud computing and hybrid IT environments is driving demand for patch management solutions that can seamlessly operate across on-premises and cloud-based infrastructure.

Third-party application support: The increasing reliance on third-party applications, many of which are susceptible to vulnerabilities, necessitates comprehensive patch management solutions that extend beyond operating system updates.

Integration and ecosystem: Organizations are looking for patch management solutions that integrate seamlessly with their existing IT management and security tools, providing a unified view of their security posture and streamlining remediation workflows.

Advice and Next Best Action
IT decision-makers should prioritize a strategic approach to patch management, focusing on the following:

Conduct a thorough assessment: Evaluate your current patch management processes and identify areas for improvement. Assess your organization’s risk tolerance, IT infrastructure complexity, and specific patching needs.

Prioritize automation: Seek solutions that offer comprehensive automation capabilities, from patch discovery and prioritization to deployment and reporting. This will free up valuable IT resources and reduce the risk of human error.

Embrace AI and threat intelligence: Consider solutions that use AI and threat intelligence to proactively identify and prioritize vulnerabilities based on risk. This will enable you to stay ahead of emerging threats and make informed patching decisions.

Choose the right deployment model: Evaluate your organization’s infrastructure and security requirements to determine whether a SaaS, self-managed, or hybrid deployment model is the best fit.

Ensure third-party application support: Select a solution that offers extensive support for patching third-party applications, addressing vulnerabilities across your entire software ecosystem.

Evaluate integration capabilities: Ensure the patch management solution integrates seamlessly with your existing IT management and security tools, providing a unified view of your security posture and streamlining remediation workflows.

Forward View
The future of patch management lies in proactive, risk-based approaches that leverage AI, automation, and threat intelligence to address vulnerabilities before they can be exploited. Cloud-native solutions and hybrid deployment models will become increasingly prevalent, accommodating the evolving IT landscape. As organizations continue to adopt diverse operating systems, applications, and cloud services, patch management solutions will need to expand their coverage and offer seamless integration capabilities to provide a holistic view of security and compliance.

To learn about related topics in this space, check out the following GigaOm Radar reports:

• Key Criteria for Evaluating Patch Management Solutions v2
• GigaOm Radar for Insider Risk Management
• GigaOm Radar for Continuous Vulnerability Management (CVM)

7. Methodology

*Vendors marked with an asterisk did not participate in our research process for the Radar report, and their capsules and scoring were compiled via desk research.

For more information about our research process for Key Criteria and Radar reports, please visit our Methodology.

8. About GigaOm

GigaOm provides technical, operational, and business advice for IT’s strategic digital enterprise and business initiatives. Enterprise business leaders, CIOs, and technology organizations partner with GigaOm for practical, actionable, strategic, and visionary advice for modernizing and transforming their business. GigaOm’s advice empowers enterprises to successfully compete in an increasingly complicated business atmosphere that requires a solid understanding of constantly changing customer demands.

GigaOm works directly with enterprises both inside and outside of the IT organization to apply proven research and methodologies designed to avoid pitfalls and roadblocks while balancing risk and innovation. Research methodologies include but are not limited to adoption and benchmarking surveys, use cases, interviews, ROI/TCO, market landscapes, strategic trends, and technical benchmarks. Our analysts possess 20+ years of experience advising a spectrum of clients from early adopters to mainstream enterprises.

GigaOm’s perspective is that of the unbiased enterprise practitioner. Through this perspective, GigaOm connects with engaged and loyal subscribers on a deep and meaningful level.

9. Copyright

© Knowingly, Inc. 2024 "GigaOm Radar for Patch Management" is a trademark of Knowingly, Inc. For permission to reproduce this report, please contact sales@gigaom.com.