Key Criteria for Evaluating Unified Endpoint Management v1.0

An Evaluation Guide for Technology Decision Makers

Table of Contents

  1. Summary
  2. Unified Endpoint Management Primer
  3. Report Methodology
  4. Decision Criteria Analysis
  5. Evaluation Metrics
  6. Key Criteria: Impact Analysis
  7. Analyst’s Take
  8. About Paul Stringfellow

Summary

Endpoint management is one of the most significant challenges in the enterprise today. An increasingly large percentage of our workforce is distributed and demands flexibility to work wherever they want, whenever they want. We must respond by giving them access to the services they require to do their jobs effectively. The alternative is that we, as a business, will suffer, lose good people, and become less competitive. However, we must achieve this essential access while maintaining security and control of our business’s data assets.

An appropriate endpoint management strategy is key to addressing these issues. Our approach should be holistic and unified, bringing together control of devices, management of applications, security of data, and access controls.

Unified endpoint management (UEM) is the approach to meeting this challenge. It has evolved from traditionally disparate solutions for endpoint management, application delivery, and security into a single platform. This single platform delivers a consistent end-user experience across all devices, applications, and locations while maintaining security and control of data assets. The leading solutions allow us to enroll devices easily into our control, provide support, and ensure constituency and compliance while managing access to our applications and data.

This GigaOM Key Criteria Report describes UEM solutions and identifies key criteria and evaluation metrics for selecting such a solution. The corresponding GigaOm Radar Report identifies vendors and products that excel in this sector. Together, these reports give decision-makers an overview of the market to help them evaluate existing platforms and decide where to invest.

How to Read this Report

This GigaOm report is one of a series of documents that helps IT organizations assess competing solutions in the context of well-defined features and criteria. For a fuller understanding consider reviewing the following reports:

Key Criteria report: A detailed market sector analysis that assesses the impact that key product features and criteria have on top-line solution characteristics—such as scalability, performance, and TCO—that drive purchase decisions.

GigaOm Radar report: A forward-looking analysis that plots the relative value and progression of vendor solutions along multiple axes based on strategy and execution. The Radar report includes a breakdown of each vendor’s offering in the sector.

Solution Profile: An in-depth vendor analysis that builds on the framework developed in the Key Criteria and Radar reports to assess a company’s engagement within a technology sector. This analysis includes forward-looking guidance around both strategy and product.

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