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Best Practices in Moving from ITOps to AIOps v1.0

Guidance to Reinvent Operations Just in Time for New Technology

Table of Contents

  1. Summary
  2. Remote Work and the Case for AIOps
  3. Automating IT Operations
  4. Defining the Value of AIOps
  5. Deployment Journey
  6. Recommendations
  7. Conclusion
  8. About David Linthicum


In the era of distributed workforces and hybrid and multi-cloud environments, complexity is inevitable. Now an emerging class of Ops tools enabled by machine learning and artificial intelligence—called AIOps—is helping IT orgs streamline, optimize, and automate management. This report explores how organizations can get started now to advance their journey to AIOps, so they are equipped to deal with this complexity before it overwhelms them.

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