Gigaom Research FAQS

Frequently asked questions when participating in GigaOm Research

Fact Check

Reports typically publish 2-4 weeks after the fact check deadline.

While we can let the analyst know that you would prefer to not appear in this report, they ultimately make that call based on which Vendors meet the table stakes for this report.

Gigaom does not denote whether Vendors have or have not participated in our research.

Typically, you will receive correspondence for the factual review about 3 to 4 weeks after the briefings have wrapped up.In this way, you can easily increase your engagement with the customers and turn them into loyal customers.

 

 

 

We will work with our sales and analyst teams to identify other reports your company is featured in, and will endeavor to share approximate timelines for fact check. 

1. Largely the answer is down to table stakes, i.e. the set of things a tech solution category does. Relevance is defined by functionality, not market presence. In this way we’re following the same steps as a technology buyer and creating a level playing field (as best we can) for evaluation.
2. This means we’re looking from the perspective of the technical buyer, not the marketing-driven seller. Just because a vendor doesn’t come up against certain companies in sales, that doesn’t mean they aren’t relevant, particularly given how fast markets can change.
3. To help make things clear for participants, we’re (planning on) creating a set of inclusion criteria for each report. We also welcome conversations with vendors about what categories they feel they do play in, as part of how we put our research schedule together.

Our analysts come from a broad pool of practitioners, which are representative of the industry as a whole. Our methodology and peer review process makes sure that our Radar reports are as objective as possible, and we offer vendors an opportunity to check what we have written prior to publication.

Briefings

Customer references are only for our records and we do not use their names in the report. The analyst contacts customers directly via email and then sets up a call. It is usually a 30 minute meeting where we’ll cover our criteria and why they chose your company, how implementation went, and what their experience was of your solution.

The main point of the demo is to see the look and feel and to understand the flow of an application from thought to deployment. Often, our analysts have technical questions about the use and implementation of the solution, so it helps to have a member of the product team on hand.

This is up to the vendor, but we suggest it focus on the real-world application of the tools and the technology which underpins it.

Our analysts are interested in how the solution reflects the key criteria set out in the research proposal – this focuses on the needs of users. They want to see functionality, usability, and understand how the technology is designed and deployed. 

Yes, as long as it is agreed before the call.

Time pressures can make this a challenge, and will be at the discretion of the analyst.

Yes, please contact us to find out more about our methodology and research processes.

Research General

Our research proposals set out the key criteria we will be using to judge and rank solutions for the Radar – we’ll share it with you in your original invitation to join the research.

The Sonar report is a new and simpler product. It exists for emerging technologies, when there isn’t enough information/vendors for a radar yet.

It’s a much shorter report, combining the best elements of Key Criteria and Radar.

If you are interested in leveraging reprint rights after the report is completed, you can contact our sales team for more info.

There is no cost associated with being included in this report. If you are interested in leveraging reprint rights after the report is completed, we can put you in touch with our sales team.

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