Apple has quietly introduced a 14-day return policy for iTunes, App Store, and iBooks purchases in several countries in Europe, according to 9to5Mac. The new policy is apparently in response to a European Commission recommendation. Previously, to receive a refund, you would have to contact Apple support and provide a reason. That’s still the way it works in the United States. But for Europeans, there’s now an automated refund process through Apple’s “Report a Problem” feature. Google recently extended the Google Play app refund window to two hours, even in the United States.
Fearing a run on banks and shops due to a faltering currency, the authorities in Belarus have blocked several news and e-commerce websites, according to reports. The Belarusian state-controlled economy is closely linked with that of Russia, and the slide of the Russian ruble has spooked the Belarusian authorities, who introduced a 30 percent tax on foreign currency purchases. On Saturday, the authoritarian state reportedly blocked more than a dozen online stores that raised their prices or priced items in U.S. dollars, and also blocked several independent news websites without warning.
Google has been threatened with yet another fine in Europe over its cavalier approach to EU privacy laws. However, while previous fines levied by national data protection regulators have maxed out at around €1 million, the Dutch privacy watchdog is talking about a fine of up to €15 million ($19 million) for Google’s illegal combination of user data across various services without properly informing users of what’s being done or asking their permission. It’s still enough for the company (2013 revenues: $16.86 billion) to shrug off, but at least it no longer qualifies as chump change. Maybe it will actually start complying with the law. Or maybe not.
The European Commission has asked for comments as it tries to settle a series of antitrust cases surrounding the hotel-booking website Booking.com. The Dutch company, owned by U.S.-based Priceline, is being investigated by competition authorities in France, Sweden and Italy over its price parity clauses. Currently, Booking.com forces hotels that it lists to offer the platform’s customers the same room prices (or better) as they offer anywhere else, online or offline. The company has proposed allowing the hotels to offer better prices through other online travel agents, though they still wouldn’t be able to offer better prices through other channels. The Commission, which is coordinating the national investigations, is “market testing” these commitments until the end of January.
On Tuesday, both Thailand and Spain banned Uber. You know the drill by now: The company’s drivers don’t have taxi permits and/or insurance, and the authorities have had an earful from furious cab drivers who do have to pay for such things. Yesterday it was authorities in Delhi that told the firm to stop operating locally, after an Uber driver allegedly raped a passenger. Meanwhile, the cities of Rio de Janeiro in Brazil, and Portland, Oregon, have also told the firm to stay off the roads (via police complaint and lawsuit respectively), and an Uber driver in San Francisco has been charged with misdemeanor vehicular manslaughter for driving over and killing a six-year-old girl.