Customer experience, or CX, is one of those areas that makes you wonder why it’s being discussed: after all, which organisation…
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Strengthening the Link Between Connectivity and Customer Experience
Business today is all about the customer. As enterprises look to avoid a race to the bottom, both corporate and consumer-facing…
Read MoreGigaOm Infographic: Connectivity and Customer Experience
How can businesses use connectivity to drive improved CX for their customer? GigaOm asked 350+ strategic enterprise decision-makers from North America…
Read MoreGitHub Actions: The Best Practice Game Changer
“GitHub? That’s a code repository, right?” said a friend, when I mentioned I was in San Francisco. GitHub Universe, the company’s…
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Part 6 of 6, Orchestrate and Operate Infrastructure: Scaling DevOps – Strategy & Technical Considerations
While DevOps practices have existed in various forms for many years, the current surge of interest has been accelerated by the…
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Part 5 of 6, Automate Development and Delivery: Scaling DevOps – Strategy & Technical Considerations
While in principle DevOps can exist in isolation of tools and technologies, the speed of innovation, and the need for consistency…
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Part 4 of 6, Connect Data and Services: Scaling DevOps – Strategy & Technical Considerations
In today’s increasingly open world, applications and services need to access a wide variety of data sources, systems, and services, both…
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Part 3 of 6, Deliver Agile Best Practice: Scaling DevOps – Strategy & Technical Considerations
The fundamental heart of DevOps has to do with embracing and leveraging lean and agile best practices not only within IT…
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Part 2 of 6, Shift to Customer-Centricity: Scaling DevOps – Strategy & Technical Considerations
DevOps best practices serve a singular purpose, namely delivering technology-based applications and services that fit the evolving needs of the customer.…
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Part 1 of 6, Introduction, Why Enterprise DevOps & Conclusion: Scaling DevOps – Strategy & Technical Considerations
This report covers enterprise drivers, pain points, and contextual factors that make DevOps both essential and difficult to achieve in larger…
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Scaling DevOps: Strategy & Technical Considerations for Successful Enterprise DevOps
This report covers enterprise drivers, pain points, and contextual factors that make DevOps both essential and difficult to achieve in larger…
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DevOps Automation Tools
Across all industries, enterprise organizations are looking to respond to rapidly-growing competitors who have appeared seemingly out of nowhere to pose…
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