The Decision Model Canvas for disruption presents a visual representation of how to manage the planning and execution of disruptive strategies companies can use in a systematic way to reshape markets. Business and technology leaders can use this canvas to map out company strategies and processes, and communicate the results to their team, their investors, and their partners.
The nature of work has changed profoundly in the last several years, and it isn’t done yet. Previously clear departmental lines are…
True insight into how today’s businesses will come from tools that visualize work based on live data and the social networks within and across organizations.
Young dog, old tricks
If you’re in senior management at a startup or a midsize tech company, you’re likely bored with and flummoxed by necessary but tedious back-office functions…
New organizational models
“Disruption” is one of the most overhyped concepts of the last ten years. A Google Trend search for “disruptive innovation” shows a steeply…
A set of economic, political, and societal forces is currently causing profound changes in work and in the relationship between workers and the businesses that benefit from their labor.
The growth of wearable computing, tracking, social-network analysis, and data analytics can help build both healthier and more productive companies.
HR departments have fallen behind the modern workforce. In most companies, marketing has adopted social business technologies more effectively and needs to transfer those skills to HR.
Modern communications and collaboration tools still don’t address fundamental problems with meetings. Here’s what is missing.
Time allocation is a critical issue for CEOs of small companies but they can’t offload tasks to layers of management. Leaders must focus on the activities that add the most value to their companies and find creative ways to offload the routine work.
The modern workplace is changing. Flatter organizations, flash teams, collaboration beyond the walls of the corporation, and the new tools to harness these forces are conspiring against old hierarchies.
The culture and nature of work is changing. Businesses must provide both the technology and policies to support their distributed and decentralized workforces.
Philip Sheldrake is an Analyst for Gigaom Research, a Chartered Engineer and Managing Partner of Euler Partners, a social business consultancy. He…
CEOs are hoping for another boost in business productivity, but they can’t expect people to work much more, and their employees are already performing in less-structured and more cognitive ways that aren’t labor-intensive in a traditional sense.
Innovation may be an aging buzzword, but IT execs are only too happy to hear their CEOs parrot it. CIOs can get their seat back at the executive table if they can help turn their company – and its product – into networks.
New shifts in collaboration are changing the way we work, the way we create teams, and how we make distributed teams more effective.
This week, we took a look at how modern businesses are using cloud collaboration tools, and examined how future data centers could control and allocated their power supplies with software.
Ubiquitous connectivity, file sync-and-share, and a new generation of office apps continued to disrupt the modern workforce during the first quarter.
IT decision-makers must better understand the modern workers they’re supporting in order to make them more productive and better aligned with corporate objectives.
Gigaom Research is looking for thoughts on the social and societal shifts that are changing the workplace as we know it.
Companies can apply lean startup methods to their innovation and product-development process if they’re careful to avoid some of its pitfalls.
The concept of HR must change to support an increasingly distributed workforce that operates socially in increasingly ad hoc teams.
As the year winds to a close, the Gigaom Research curators set their sights on 2014, and share thoughts on what to expect, what not to.
The third quarter of 2013 was a period of continued consolidation in the enterprise social and work management markets. This quarterly wrapup analyzes the quarter’s events and trends, and provides a near-term outlook for the next 18 to 24 months.
Work has profoundly changed in recent years, but most people haven’t completely assimilated to what has already happened: We are operating in…
Haydn is a Lead Analyst for Gigaom Research, and the author of Shift: A User’s Guide to the New Economy. Haydn co-Founded…
Establishing a startup’s business infrastructure early provides a number of critical benefits, including smoother financings and effective employee management. Sections of this paper discuss each of the above benefits and provide suggestions for management teams that will facilitate establishment of an appropriate infrastructure.
Backed by the founders of Jawbone and others in education, entrepreneurship and career readiness, New York-based Modern Guild aims to connect college students with professionals for fee-based online career readiness courses.
How is the future of work changing whole organizations? A social business expert and the folks at Yammer weigh in on how we should re-jig our mental models of companies, conceiving of them more like cities with bosses playing the role of urban planner.
New communication tools have been credited with helping spur uprisings against some of the world’s nastiest regimes. In a very scaled-down way, is the ease of connecting also bad news for office autocrats? A SXSW panel delved into the question.
The argument that work is increasingly untethered from the office and will take place more and more in coffee shop–type environments is pretty common, but one futurist is taking “coffeeshopification” a step further, claiming that universities and retail stores will resemble coffee shops as well.
The latest edition in a series of articles from the BBC on the future of work features thinking from Gartner. The company predicts that a less routine, more spontaneous way of working will emerge, freeing workers from the confines of the office and standardized processes.
Not at all, argues one professor. Daniel Jelski looks at the trends governing what work will look like in decades to come and arrives at an unpopular conclusion: The best bet is to forgo engineering skills and develop empathy by studying psychology and literature instead.
After years of economic hardship and unsettling changes to how we work, how are Americans coping? Two new surveys suggest that while Americans may be far less optimistic than they were in cheerier historical periods, they are starting to come to terms with the changes.
For skilled professionals, the increasing prevalence of independent work can be a blessing, but the trend toward replacing steady jobs with gig-based careers is bad news for the economy as a whole and inequality in particular, argues a Canadian magazine. Do you agree?
As work becomes more wired and independent, managers and HR are rethinking their roles. But do facilities managers also need to wake up to the changing nature of work, spending less time thinking about cleanliness and costs and more about the future?
Connected, location-independent, autonomous, global, piecemeal: There are plenty of adjectives that have previously been employed to describe the future of work, but the author of a book on the topic is throwing another contender into the ring — adult. Time to grow up then.
The world of work has slowly but steadily changed over the past two decades, to the point where the word “work” itself has shifted from a noun denoting the place we went to do our job to a verb that describes the act of performing tasks. The phrase “I’m going to work” is now more likely to mean entering a state of activity than a physical place. This shift is affecting how work is designed, assigned and completed. Key to that are the roles of the organizations, managers and individual workers. This research note examines how those groups are evolving and what they should do to better align with the new realities of work. Companies mentioned in this research note include Eli Lilly, Li & Fung and LinkedIn. For a full list of companies, and to read the full report, sign up for a free trial.
A nonprofit research center that specializes in long-term forecasting recently released a report detailing the 10 key skills that will be relevant to the workforce of the future. What are they, and are our schools doing enough to instill them?
Wi-Fi is the technology that has first brought wireless broadband to the market — both among residential users and in the enterprise. Despite the fast adoption of mobile broadband, Wi-Fi still is the only or predominant wireless access technology today for most of us. Wi-Fi has shown a remarkable ability to evolve, to meet increasingly higher expectations and requirements, and to become pervasively adopted in mobile devices.
Gene Zaino, of MBO Partners, believes that by 2020 more than half of U.S. workers will be independent, leading to a new independent majority. But for this to happen, we’ll have to see some significant legislative and structural changes.
Being detained by U.S. Customs on my way to San Francisco for a conference on the future of work got me thinking about way that many people work now has changed in ways that make the job of governments — and border agents — a lot more complicated.
While it’s certainly premature to declare email “dead” as a technology, it’s fair to acknowledge that a new generation of communication tools is gaining traction as a more effective means of communication for the enterprise. Miguel Valdés Faures of BonitaSoft offers some alternatives.
As work media — social media tools designed to get work done — become more ubiquitous, futurist Stowe Boyd sees an even greater need for well-defined standards that would help companies transport their data out of the current silos.
No segment of the economy looks exactly buoyant right now, and small business hiring is no exception, but what does that have to do with the future of work? Plenty, suggest new reports showing that tepid hiring, is partially down to rise of freelancers.
Andrew McAfee and Erik Brynjolfsson’s new book Race Against the Machine, about how smart machines are taking white-collar jobs, plays on popular anxieties about the future of work. But at least one futurist thinks a machine-filled future might actually make us more human.
The future of work, a lot of commentators seem to agree, is shaping up to have a lot more independent contractors, contingent workers, freelancers and the like, and fewer regular full-time employees. But these folks can’t join unions of bargain collectively. Does it matter?
When Tim Berners-Lee invited newsgroup users to the World Wide Web with the invitation “collaborators welcome,” he never could have expected how completely that concept would fundamentally transform work. Here, Huddle’s Andy McLoughlin shows the timeline of that transformation.
Embodied social proxies, basically robots that serve as in-office proxies for remote workers, helped involve remote workers in watercooler conversations and even deeper design discussions. However, the ESPs also made them late to meetings and created some etiquette issues around volume.
Politicians may be wrangling over various approaches to job creation, but the right and left seem to agree that with nine percent unemployment, America needs more jobs. Not author and marketing guru Seth Godin. He thinks we need to get over the whole idea.
When we say remote work, we usually have one sense of the word in mind –distant from colleagues. But remote has another related meaning: rural. MacKenzie-Childs is remote in both senses. We spoke to the CEO about the benefits and challenges of remote, remote workers.
The conference call services industry seems both ever-changing and overloaded, with new entries into the market popping up often, offering different features and pricing options. One free service that has been around for several years now is Rondee.
According to a study from the Yankee Group, in the eyes of American business, the primary use of 4G is for telecommuter and remote worker access, with nearly half of companies planning to use it for that purpose within two years.
Thanks to the web and social media, interruptions have become not just a way of life, but a way to work according to data out from Cisco. We’re conducting more work in smaller increments, but why are we still using the billable hour?
Are defined hours of work an anachronism that’s holding us back from becoming more efficient? Or is the freedom to work whenever we want something still reserved for a select few, and/or a trap that causes us to work more rather than less?
This month, online collaboration platform Teambox added private elements, offering users various levels of privacy. More than just a response to Google+ Circles, the feature supports modern organizational practices, allowing employees to share limited information with vendors and clients.
A recent study seems to indicate that remote workers commit fewer ethical violations than in-office workers. But why? Is it simply because there’s less opportunity when you don’t see your coworkers? Or, as some experts suggest, could trust be the key difference?
If you want to use your iPhone, iPad, or iPod touch to go paperless, these apps have many basic business needs covered, helping you take notes, scan documents, sign contracts, send faxes, convert business cards to Address Book contacts and even process payments.
Consider this: managers spend between 30 to 80 percent of their time in meetings and more than 50 percent of them consider many meetings to be a “waste of time.” oDesk CEO Gary Swart shares his proven techniques for running a successful company meeting.
After developing databases for Namibian non-governmental organizations while in the Peace Corps, Jay Haase moved back to Minnesota, moving the databases he created to the cloud and offering fractions of his time so the organizations could afford to keep him.
In a connected workplace, the conference call is a necessary tool, albeit one that is often used in unnecessary ways. Here are a few tips to help you make them more efficient, more collaborative, and actually productive.
Hewlett-Packard plans to spend some $10.25 billion to acquire Autonomy, the United Kingdom–based software and services company. HP’s balance sheet currently has $13 billion in cash. Why is the company making such a big bet? According to HP’s CEO, Leo Apotheker, it’s now or never.
There’s a growing number of social networks providing plenty of ways for users to share the minutiae of their everyday lives. Storytree, on the other hands, wants to provide a platform for users to share rich memories with their family and friends.
What do Egypt’s former president and Lotus Notes have in common? Middle East dictators and enterprise software solutions do not, on the surface, appear to have a lot of shared characteristics, but there is a connection. They are both victims of the will of the people.
Though the “gamification” of work has been something of a hot topic, there are some valid concerns about how game-like elements are incorporated into work and collaboration tools. Gamification may not only clash with a company’s culture, but also be a bit manipulative.
Come August 20 and 21, the next Instagram and Hipstamatic could emerge in New York City, ready to do battle in the increasingly tough photo app market. Those are the dates for the Photo Hack Day, billed as the largest photo hackathon for developers.
Gamification, that buzz word panned as hype by some, has increasingly won over companies, investors and even research firms like Gartner, which now predicts half of all companies will use gamification by 2015. So what’s next? How about gamification certification?
More than 45,000 Verizon workers are striking this morning. People are concerned about what the strike could mean for telecom equipment vendors, but a better question is how much will Verizon’s legacy employees drag down the company as it competes against more modern IT companies?
In the third part of GigaOM’s Euro 20 roundup, we’ll look at five of the startups we’ve dubbed Almost Famous. They’ve weathered the storm, come out the other side, and have solid products to offer.
The traditional office space is in the midst of its most dramatic shift since it was rocked by the creation of
the cubicle more than 40 years ago. These new workspaces create fresh challenges for IT departments and technological demands from today’s workforce.
What lessons has Chuck Robbins, a senior VP running Cisco’s sales team for the Americas, learned from his experience at a company that was not only an early adopter of flexible working, but also builds a number of remote work solutions?
Having a healthy passion for work and life in balance can be a big productivity booster. But too often, that passion for work can veer too far into workaholic tendencies, especially for web workers. Here are a few tips to make sure your passion is productive.
A new generation, the Millennials, is gaining a significant presence in today’s digital workplace. These young employees were born in the 1980s and later and were raised with ever-present mobile phones, ubiquitous online access and social media.
New York doesn’t have to rival Silicon Valley; it can be its own success story, with its own unique culture. And that is what the region should be looking at first, rather than trying to gain some bragging-rights parity with the San Francisco Bay Area.
Obviously, the answer to the question posed in the headline is, ideally, no — we’d all like to keep our salary steady when we commence virtual work. But if you had to take a pay cut to get it, how much would it be worth to you?
You’ve narrowed down the applicant pool for a role you’re hiring to two equally qualified candidates. One is a shy, diligent type with an impressively deep grasp of the relevant skills. The other is more of a fly-by-the-seat-of-his-pants type, extroverted and energetic. Whom do you hire?
YuMe founder Jayant Kadambi is back in the CEO position at the video ad optimization company, according to sources. He replaces Michael Mathieu, who was brought in about three years ago to bring some sales expertise to the tech-heavy startup.
The effort to solve New York’s engineering talent crunch is coming to the floor of the New York Stock Exchange in a major recruiting event hosted by Next Jump and the NYSE. The event will bring together 500 top East Coast engineering students and 50 companies.
There are hundreds of promising European startups that lie just below the surface of success waiting to break out. For our second installment of GigaOM’s Euro 20, we chose five of these. Here are the ones to watch.
Writing on the website of The Atlantic recently, Alexis Madrigal compared telecommuting to the jetpack, describing it as a “a long-promised, much-anticipated technological system that’s never arrived.” He notes that uptake of the practice has stalled. So what’s Madrigal’s explanation for this plateauing?
Joe Solomon, founder of incentive travel company Iconic Adventures, is a dedicated outdoor enthusiast who realized that working the nine-to-five grind wasn’t for him, and set out to use remote collaboration tools to design a business that supported his lifestyle. How did he manage it?
With any startup, fast growth requires investment, starting first and foremost with good people. With that in mind, I’d like to welcome the newest member of the GigaOM Pro family, David Card, who will serve as the research director of GigaOM Pro
Stephen Ruth, a professor of public policy at George Mason University, has argued that telecommuting cannot keep expanding without creating significant issues. We called him up and asked him why he is less optimistic than some about the expansion of telecommuting.
With the arrival of summer weather, it’s natural for workers’ minds to turn to enjoying the sunshine and to drift a bit from spreadsheets, sales targets and the like. So what’s the cure for this summer slacking? The Chicago Tribune says an increase in web work.
Unsurprisingly, they’re highly mobile. Many of them also blend work and life, rather than creating the hard lines of separation that one might expect.
When you work online, it’s easy to feel relaxed about legal issues, but there are many laws that can potentially impact you. Benjamin Wright is an attorney specializing in the issues surrounding working online. He points to six questions that web-based workers must keep in mind:
As a manager or small business owner, you’ve seen the light and decided to expand your team by adding remote workers. Now all you need is a remote work policy that lays out everything your employees need to know. But why is this necessary?
Submissions to the Harvard Business Review/McKinsey M-Prize for Innovation closed July 18. For two months, management practitioners, consultants and professors have been posting their work hacks and stories of experimenting with radical management practices to share with the community, gather feedback, and gain recognition.
Staples is releasing a survey Tuesday on web worker happiness, but rather than capture why remote workers are content with their lot, Staples aims to get at exactly how thrilled they are to not have to go into the office.
Many digital freelancers earning U.S. dollars are now receiving substantially less for the same work, as their own nations’ currencies gain strength against the U.S. dollar. The rates that U.S. companies offer to remote workers may no longer compete with their local firms.
The research is conclusive: compared to office-based colleagues, those who are free to work where they choose are happier with their jobs. But why is this? The answer isn’t as clear as it might first appear to web work boosters.
Jay Mulki, a professor at Northeastern University, has been studying the issue of web work and workaholism, and is currently analyzing the results. In advance of the release of the research, Mulki gave a sneak peak of his developing findings to the University’s website.
Are “untemplaters” — contract web workers unfettering themselves from the conventional freelance model — a good skill resource for businesses? To many employers this breed of digital professional might seem flighty and unreliable. Where’s the accountability? Can a project as important as yours rest on their contribution?
Enterprise employees have shifted from the gray and controlled world of corporate IT to the colorful Oz of consumer technologies, but according to data from an IDC/Unisys survey, everyone is in need of some kind of wizard to sort things out.
Business is all about the bottom line and web work offers new ways to bolster that bottom line. But not everyone sees paying according to the prevailing local wages as without its moral complexities, especially when companies begin to look overseas for additional help.
I had a long chat with John Hagel, co-author of The Power of Pull and one of the most foremost thinkers on technology and its impact on the future of work, life and how we relate to each other. Here is a video conversation with him.
You’re a web worker and you’re all kitted out. You’re ready to confront everything the world of remote collaboration throws at you, so why are you constantly so stressed? According to research, the challenges are often more often internal than is generally acknowledged.
Mobile payments have taken off in the last few years and are now poised to grow from $240 billion this year to $670 billion worldwide in 2015, aided by growing near field communication transactions for physical goods, according to Juniper Research.
A new wave of cloud-based enterprise social tools is sweeping across the corporate landscape, with apps such as Yammer, tibbr, present.ly, Socialtext and Salesforce.com’s Chatter gaining a foothold worldwide in everything from tech-savvy startups to more traditional organizations. Could these tools reduce hierarchy in businesses, flattening traditional structures by stripping out management layers? We spoke accounting and consulting firm Deloitte, the American Automobile Association and other companies to find out how these tools are impacting their businesses.
In today’s world, an increasing number of negotiations are taking place remotely, and with digital signatures being as legitimate as those made by hand, the number of useful applications for revising, organizing and signing documents online is growing. Here’s a selection.
Not too long ago, work-from-home arrangements were often thought of as a benefit for mothers, allowing working moms more time with their kids. But a new study reveals that today’s dads are just as likely to need web-enabled flex work solutions.
Side projects can be businesses or just-for-fun efforts that we do in our nonworking hours. While there are some risks with taking side projects, I strongly believe that most of the time they benefit both the individual and the employer.
If you work on your own and get creatively blocked, you’re equally on your own to try and unstick yourself and get productive again. Programmer, designer, copywriter — whatever your field of work, it’s the same dilemma: How do you prod your unresponsive brain to deliver the goods?
At the WWDC keynote this week, Steve Jobs remarked that the file system is the trickiest part of adjusting to a new OS. Apple seems intent on a future where the file system is invisible to the user. Is that a good or a bad thing?
The upcoming OS X Lion will include a new way of sharing documents with friends and family who are on the same Wi-Fi network in a similar manner as other P2P wireless protocols such as Wi-Fi Direct or Qualcomm’s FlashLinq. The service is called AirDrop.
How exactly did the recession affect remote work – were employers spoiled for choice and reluctant to allow flexibility? Did lean economic times increase the number of workers looking for remote gigs? WebWorkerDaily spoke to Sara Sutton Fell, the founder and CEO of FlexJobs, to find out:
Most of us have social networking profiles these days, and though survey results differ on the exact percentage, a whole lot of hiring managers and recruiters can’t resist taking a peek at them. But do people get an accurate picture of others’ personalities from their profiles?
Today’s virtual meetings suffer from the assumption that individuals and enterprises want them to function exactly as a face-to-face meeting would. But tools and practices in this age of collaboration shouldn’t simply mimic the old model seen in the likes of WebEx and GoToMeeting. New methods and software offerings should give us more information, support both synchronous and asynchronous interactions and provide businesses with better processes. Only then will online meetings become more ubiquitous — and more effective.
Knoodle offers a training solution that provides a presentation with a split screen; you can have text or PowerPoint slides on one side of the screen and video on the other, then sync the video with the slides so they automatically advance at the right time.
Remote working may be on the rise, but there are still assumptions made about a distributed workplace that prevent some employers from adopting it. Here’s a list of five big reasons companies won’t pull the trigger on remote working, and why those fears are mostly unfounded.
Over the years, there have been numerous articles musing on what the office of the future would look like, but how have those predictions matched up to reality today? Let’s look at a BusinessWeek article from 1975 and an Apple video made in 1987.
Technological advancements have minimized the need for employees to be as physically present in a traditional office setting, and employee relationships now extend across different time zones and geographies. This paper discusses the future of work and the workplace in that context. We examine the shifting nature of actual workspaces, from four office walls to the online world; the emergence of new flexible hours that no longer require a nine-to-five mindset; the role of consumer-grade technologies such as iPads, smartphones and notebooks in the workplace; and what role cloud-based services such as Box.net, Huddle and Dropbox play. Companies mentioned in this report include Facebook, Apple, Google and Skype. For a full list of companies, and to read the full report, sign up for a free trial.
The enterprise collaboration space has entered an exciting new phase in the world of collaboration. Not only are new software and applications coming…
Despite a fairly weak jobs market overall, freelancers should be optimistic. Online labor marketplaces oDesk and Elance have both released data showing strong growth in demand for freelance workers over the past year, with both sites reporting a large increase in the number of jobs posted.
Many businesses are embracing the virtual model, with employees working from their homes rather than a corporate headquarters. Saving money on office rental, pricey IT infrastructure and travel costs are compelling arguments for an office-free life. But can any organization be virtual?
Collaboration is generally defined as two or more people working together towards a shared goal. Investments in collaboration software in the enterprise have always shared a noble purpose: to help people be more effective at their jobs and leverage their unique knowledge and resources to collectively achieve corporate objectives.
On Dec. 9, 2010, we’re hosting our newest conference, Net:Work, which explores the Future of Work. Just like mobilization of the society and cloud computing, I believe work is the next big killer app of the Internet. Here is why.
Rebecca Jacoby, chief information officer at Cisco, says if it wasn’t for new collaboration tools such as video telepresence, blogs and wikis, the networking-equipment maker would never have been able to grow as large or move quickly into as many new markets as it has.
Gartner research analysts recently convened to discuss the changing nature of work and table some predictions for the coming decade. Their consensus view was that distributed and ad-hoc teams of people, along with blurred organizational boundaries, would become the norm for most modes of work.
Ten years ago it would have been unimaginable, both technically and culturally, to work from a coffee shop. Today, it’s a reality. The workplace environment is changing fast, and it’s workers driving the change not executive management teams. On the morning of July 28, between 9:30 a.m. and 12:30 p.m., we are gathering a group of about 75 entrepreneurs, executives and investors at our San Francisco office to discuss “The Future of Work” at the latest GigaOM Bunker Session. Join GigaOM Pro for a livestream of the morning’s events, as well as in-depth post-game analysis and related research.
Last Summer, I outlined the philosophy of “Noded” working (a system of forming distributed teams for particular types of projects). A few months later, Jaan Orvet, one of the authors of the Noded principles, spoke at the inaugural HDLive conference in the UK.
What if I told you that it was possible to use a magic machine at home that could make anything…and that maybe you could use it to conjure up “things” to sell as part of your job?
Careercast recently ran a pair of interesting articles, exploring the best and worst professions for the upcoming year. Satisfyingly for readers of this…
The digital world is changing rapidly. The explosion of social networking and the emergence of the real-time web are bringing many new…
Along with Daniel Pink, one of the most intriguing speakers I saw at last month’s TEDGlobal 2009 was notorious graphic designer Stefan…
Last week I explored the concept Noded working. “Noded” is really a subset of a much wider phenomenon emerging in the world…
Rounding off our week of features on the Future of Work, I thought it appropriate to consider methods of exploring the future,…
This week I’ve been speculating on the Future of Work and the types of skills that might be required. However, hindsight can…
Last week, Sam explored trends in the technology jobs market, suggesting that significant opportunities only reveal themselves when examining both the available…
Last month — courtesy of Nokia (s nok) — I had the privilege of attending one of the most exciting conferences in…
Even Porn Companies Hate Internet Pirates; adult industry hit hard by free alternatives, DVD sales and rentals reportedly down 22 percent. (The…
Apple’s (s aapl) quarterly earnings call is primarily a retrospective affair. They report their numbers for the previous quarter, discuss strengths and…
To some, a web site like Craigslist asking you to verify that you are indeed a human by retyping distorted, nonsensical words…