Apple posted a page on its website on Wednesday that describes AppleCare for Enterprise, one of the first outcomes from its deal with IBM.
Apple has simplified its AppleCare options for the iPhone. Now, your only choice is AppleCare+, which covers accidental damage and costs $99 for two years of coverage.
Now that’s a coincidence, if there ever was any: Earlier this month, Amazon filed for two trademarks for extended warranty and servicing under the Kindle brand. Turns out that the description of these services was lifted verbatim from Apple’s AppleCare trademarks.
Apple has run afoul of Italian authorities for providing misleading information about consumers’ rights in the country when it comes to product warranties. On Tuesday, the country’s Antitrust Authority announced it had placed a fine of €900,000 euros ($1.17 million USD) on the iPhone maker.
Apple has introduced a new level of AppleCare for iPhone shoppers, called AppleCare+. This version of Apple’s extended warranty coverage is available beginning Oct. 14 — the same day as the iPhone 4S — and covers accidental damage, unlike the previous variety.
Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website.
According to an announcement at Apple Discussions, “very soon” we can expect more easily accessible and friendly “Apple Support Communities” for all our free troubleshooting needs. Expect to get what you pay for; The Introductory FAQ doesn’t give the impression that will change much.
Many Mac experts recommend purchasing the AppleCare Protection Plan extended warranty — particularly for laptop users, arguing there are just too many…
I’m rarely one to buy into extended warranties. I worked at Best Buy (s bby) (I was young and stupid, cut me…
A tip of the hat to fellow TheAppleBlog contributor Clayton Lai in his recent column NVIDIA Killed My 2007 MacBook Pro, and…