Apple fined by Italian authorities over AppleCare policies

Apple has run afoul of Italian authorities for providing misleading information about consumers’ rights in the country when it comes to product warranties. On Tuesday, the country’s Antitrust Authority announced it had placed a fine of €900,000 euros ($1.17 million USD) on the iPhone maker.

New AppleCare+ extended warranty covers accidents

Apple has introduced a new level of AppleCare for iPhone shoppers, called AppleCare+. This version of Apple’s extended warranty coverage is available beginning Oct. 14 — the same day as the iPhone 4S — and covers accidental damage, unlike the previous variety.

Apple Personalizes Troubleshooting With Support Profiles

Earlier this year, Apple launched Express Lane, a support site designed to help consumers diagnose problems with Apple products through category selection. Now, Apple has taken the idea of customized help a step further with the My Support Profile website.

Apple Support Discussions to Become a “Community”

According to an announcement at Apple Discussions, “very soon” we can expect more easily accessible and friendly “Apple Support Communities” for all our free troubleshooting needs. Expect to get what you pay for; The Introductory FAQ doesn’t give the impression that will change much.

Discount AppleCare On eBay

I’m rarely one to buy into extended warranties. I worked at Best Buy (s bby) (I was young and stupid, cut me…