CognitiveScale enables businesses to win with machine intelligence. The company’s products – CognitiveScale ENGAGE and CognitiveScale AMPLIFY help enterprises transform customer engagement, improve decision-making, and deliver self-learning business processes. CognitiveScale has successfully deployed its industry cognitive clouds with Fortune 100 companies in financial services, healthcare, and commerce.
With more than 60 patents filed around its Deep Cognition Engine, CognitiveScale’s industry specific artificial intelligence algorithms understand and adapt changing user and market conditions while continuously reprogramming themselves to improve the quality of the insights they produce for users and business processes.
ENGAGE Financial Services is delivering contextual insights about market events, portfolio changes, and what-if stress tests to wealth clients and expected to drive productivity increase for Financial Advisors. ENGAGE Healthcare provides chronic condition management and medical compliance to patients and care advisors driving increased average session duration, reduction in service calls, and over 50% increase in patient satisfaction. ENGAGE Commerce has grown shopper engagement; driven conversion and revenue per session.
AMPLIFY deploys cognitive business processes for employees. The product has helped service desk technicians by reducing trouble tickets by 30 percent and increased resolution time by 50 percent.
CognitiveScale was founded in 2013 by highly successful serial entrepreneurs and senior executives with deep expertise in vertical enterprise software, cloud computing, and machine learning including Manoj Saxena, who was the first general manager of the IBM Watson division; chief executive officer, Akshay Sabhikhi, previously global leader for IBM’s Smarter Care; and founder, Matt Sanchez, who was the IBM Watson Lab Leader.
The company has won numerous awards and featured in prominent research and publications. It is headquartered in Austin, Texas with offices in UK and India and has strategic partnerships with IBM and Deloitte.