Yeah, I mean I believe that actually what’s happening in Europe is going to permeate to a lot of the other places in the world. The right to privacy, the right to be forgotten, the right to have transparent algorithms when they’re important, the right to transferability of your personal data, that’s another very important one. This same regulation means that all my data I have with a provider, I can tell that provider, to send it to another provider, in a way that the other provider can use it. Just like when you change carriers, you can switch phone number without worrying about how this works, this will now apply to every single piece of personal data companies have around you when you’re a European citizen.
So, this is huge, right? Because think about it, what this means is if you have a very key algorithm for making a decision, you now have to publish and make that algorithm transparent. What that means is that someone else could replicate this algorithm in the exact same way you’re doing it. This, plus the transferability of personal data means that you could have two exactly equivalent services which have the same data about you, that you could use. So that completely breaks any technological monopoly[on] important things for your life. And so I think this is very, very interesting because the impact that this will have on AI is huge. People are racing to get the best AI algorithm and the best data. But at the end of the day—if I can copy your algorithm because it’s an important thing for my life, and it has to be transparent, and if I can transfer my data from you to another provider—you don’t have as much of a competitive advantage anymore.
But doesn’t that mean, therefore, you don’t have any incentive to invest in it? If you’re basically legislating all sorts…[if] all code is open-sourced, then why would anybody spend any money investing in something that they get no benefit whatsoever from?
Innovation. User experience. Like monopoly is the worst thing that could happen for innovation and for people, right?
Is that truly necessarily? I mean patents are a form of monopoly, right? We let drug companies have a monopoly on some drug for some period of time because they need some economic incentive to invest in it. All of law is built around monopoly, in one form or the other, based on the idea of patents. If you’re saying there’s an entire area that’s worth trillions of dollars, but we’re not going to let anybody profit off of it—because anything you do you have to share with everybody else—aren’t you just destroying innovation?
That transparency doesn’t prevent you from protecting your IP, right?
What’s the difference between the IP and the algorithm?
So, you can still patent the system you created, and by the way, when you patent a system, you make it transparent as well because anybody can read the patent. So, if anything I don’t that changes the protection over time. I think what that fundamentally changes is that you’re no longer going to be limited to a black-box approach that you’re not going to be able to have visibility on. I think the Europeans want the market to become a lot more open, they want people to have choices, and they want people to be able to say no to a company that they don’t share the values of the company, and they don’t like the way they’re being treated.
So obviously privacy is something near and dear to your heart. Snips is an AI assistant designed to protect privacy. Can you tell us what you’re trying to do there, and how far along you are?
So when we started the company in 2013, we did it as a research lab in AI, and one of the first things we focused on was this intersection between AI and privacy. How do you guarantee privacy in the way that you’re building those AIs? And so that eventually led us to what we’re currently doing now, which is we’re selling a voice platform for connected devices. So, if you’re building a car and you want people to talk to it, you can use our technology to do that, but we’re doing it in a way that all the data of the user, its voice, its personal data never leaves the device that the user has interacted with. So, you know whereas Alexa and Siri and Google Assistant are running in the cloud, we’re actually running completely on the device itself. There is not a single piece of your personal data that goes to a server. And this is important because voice is biometric, voice is something that identifies you uniquely that you cannot change, it’s not like a cookie in a browser, it’s more like a fingerprint. When you send biometric data to the cloud, you’re exposing yourself to having your voice copied, potentially, down the line, and you’re increasing your risk that someone might break into one of those servers and essentially pretend to be a million people on the phone, with their banks, their kids, whatever. So, I think for us, like, privacy is extremely important as a part of the game, and by the way, doing things on device means that we can guarantee privacy by design, which also means that we are currently the only technology on the planet that is 100% compliant with those new European regulations. Everybody else is in a gray area right now.
And so where are you in your lifecycle of your product?
We’ve been actually building this for quite some time; we had quite a bunch of clients use it. We officially launched it a few weeks ago, and the launch was really amazing. We even have a web version that people can use to build prototypes for Raspberry Pi. So, our technology, by the way, can run completely on a Raspberry Pi. So we do everything from speech recognition to natural language understanding on that actual Raspberry Pi, and we’ve had over a thousand people start building assistants on it. I mean it was really, really crazy. So, it’s a very, very mature technology, we benchmarked it against Alexa, against Google Assistant, against every other technology provider out there for voice, and we’ve actually gotten better performances than they did. So we have a technology that can run on a Raspberry Pi, or any other small device, that guarantees privacy by design, that is compliant with the new European regulation, and that performs better than everything that’s out there. This is important, because, you know there is this false dichotomy that you have to trade off AI and privacy, but this is wrong, this is actually not true at all. You can really have the two together.
Final question, do you watch or read, or consume any science fiction, and if so, do you know any views of the future that you think are kind of in alignment with yours or anything you look at and say “Yes, that’s what could happen!”
I think there are bits and pieces in many science fiction books, and actually this is the reason why I’m thinking about writing one myself now.
All right, well Rand this has been fantastic. If people want to keep up with you, and follow all of the things you’re doing and will do, can you throw out some URLs, some Twitter handles, whatever it is people can use to keep an eye on you?
Well, the best way to follow me I guess would be on Twitter, so my handle is RandHindi, and on Medium, my handle is RandHindi. So, I blog quite a bit about AI and privacy, and I’m going to be announcing quite a few things and giving quite a few ideas in the next few months.
All right, well this has been a far-reaching and fantastic hour. I want to thank you so much for taking the time, Rand.
Thank you very much. It was a pleasure.
Byron explores issues around artificial intelligence and conscious computers in his upcoming book The Fourth Age, to be published in April by Atria, an imprint of Simon & Schuster. Pre-order a copy here.