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Here is a brief round-up of some recent news from the Enterprise File Synchronization and Sharing market segment.
EFSS Application Security
MobileIron published a whitepaper, titled “State of App Security”, that includes results of a survey conducted with its customers. The survey and white paper are briefly summarized in this post.
Survey respondents were asked to list the cloud applications that had been blacklisted by their IT departments. Of the top ten apps listed, five were EFSS solutions: Dropbox, Microsoft OneDrive, Google Drive, Box, and SugarSync.
It’s important to note that all of these blacklisted apps are consumer-oriented and their vendors do offer business versions that are not commonly blacklisted because they include better security features. However, the unauthorized or “shadow” use of consumer EFSS solutions within businesses continues to pose significant information security risks.
Dropbox Doubles Down on Business
Dropbox made several product and business strategy announcements at its inaugural customer event, Dropbox Open, which was held on November 4th, in San Francisco. Most were directly relevant to the company’s increasing focus on businesses, rather than consumers. They are briefly summarized in this Dropbox post, but here’s the skinny on a few.
First, it’s clear why Dropbox is doubling down on its efforts to win over organizations. The company announced that it has signed up around 50,000 new organizations as paying Dropbox Business customers in the last year. Dropbox now claims to have 150,000 business customers; that’s organizations, not seats. The company stated that business is it’s fastest growing target market.
To underscore the point, Dropbox announced a new product, Dropbox Enterprise, which “provides the same core security features, admin capabilities, and modern collaboration tools as Dropbox Business — plus new deployment tools, advanced controls, and services and support designed specifically for large organizations.”
Dropbox also announced three new administrative features that will be included in Dropbox Business as well as in Dropbox Enterprise. The new capabilities ‒ suspended user state, sign in as user, and custom branding ‒ are available now through the company’s Early Access program, with no general release date given.
Dropbox is going down the same road that Box has already traveled. It started with a consumer grade product, added functionality to make it more attractive and useful for small and medium businesses, and now is incorporating the robust security and control features that IT departments in large enterprises demand. The big question now is can Dropbox overtake Box in the EFSS market?
Google Drive Adds New Features
Google announced three new capabilities that are intended to improve the usability of Google Drive. These new features apply to all Google Drive users, not just business employees.
It’s now possible to receive a notification from the application on your Android or iOS device when someone has shared a file or folder with you. Previously, those notifications were made via email. The new notifications are actionable; clicking the link will take you to the document or folder that has bee shared.
Google Drive users can now request and grant access to a file or folder to which a link has been sent, but the owner forgot to extend access rights. The feature is mobile friendly. Android users can request access with a single tap. File and folder owners can instantly be notified of the request and provide access from their Android or iOS device.
Finally, it’s now possible to preview files stored on Google Drive on Android devices even if you don’t have a Google account. That feature has been available in Web browsers for a while and makes sense in that context. It’s hard to imagine why an Android device owner wouldn’t have a Google account, but, apparently, its is a problem and Google chose to address it.
Syncplicity Plays Catch-Up on Mobile Security
Syncplicity announced partnerships with AirWatch and MobileIron to help customers secure files on mobile devices. It should be safe to assume that the integration with AirWatch had been ready (or nearly so) for quite a while, since both were owned by EMC until it spun off Syncplicity a couple of months ago. At any rate, these partnerships merely bring Syncplicity even with its competitors, who have had similar partnerships or their own mobile device containerization capabilities for some time now.
Box Expands Its European Presence
Box has opened two new offices in Europe in the last 3 weeks, one in Amsterdam and another in Stockholm. This continental presence is crucial to Box as it seeks to grow by expanding overseas sales efforts. However, the new offices also raise questions about how Box (and competitors) will deal with the recent nullification of the Safe Harbor agreement that had been in place between the European Union and the United States.
ownCloud Brings Control of Open Source EFSS On-Premises
ownCloud announced the newest version (8.2) of its open source EFFS offering, which moves it to a hybrid model. With ownCloud 8.2, it’s now possible for customers to deliver security and control of their files residing in the cloud through an on-premises adminstrative console.
Linoma GoDrive Customers Gain Mobile Access
In another transformation to a vendor’s existing EFSS model, Linoma Software unveiled its GoAnywhere mobile apps for its GoDrive on-premises EFSS solution. Linoma customers can now access files residing in GoDrive from iOS and Android mobile devices. While files and folder are encrypted during transit, Linoma does not secure files while they are on a mobile device. However, they do provide an administrative capability to deactivate and wipe files and folders from devices that have been lost or stolen.