Slack details new pricing plan as Facebook enters the workspace

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Credit: RYGER

It’s a big day in collaboration software with fan-favorite Slack unveiling pricing plans while Facebook talked more about Facebook for Work, a not-so-secret foray into the enterprise-software space.

With Slack’s new Plus Plan, which will cost $12.50 a month per user, organizations will get a single sign-on feature that lets users access Slack using their credentials from identity management startups like OneLogin and Okta.

Companies that are heavily regulated will also be able to request compliance exports, which will let users export their entire Slack communications, including anything sent in private groups or direct messages. As Catherine D. Meyer, a senior counsel concentrating in data privacy at the law firm Pillsbury Winthrop Shaw Pittman, told me this summer, companies looking to get into the work-collaboration space need to ensure that their heavily regulated clients will be able to present all work-related communication and documentation to law enforcement in the chance that they get sued.

Slack’s Plus Plan also guarantees clients 99.99 percent uptime and “a response time in four hours or less from Slack’s dedicated customer support team.”

Regarding Facebook at Work, there’s not a whole lot of details in the [company]Facebook[/company] announcement, but the social media giant said that it’s starting to test the product out with a couple of select partners. The product will be separate from the core Facebook product, but contain all of the same familiar features like news feeds, groups and messages.

It’s hard to tell what exactly Facebook at Work will offer to distinquish itself from the big work-collaboration players like Amazon, [company]Google[/company], [company]Box[/company] and [company]Dropbox[/company], but Facebook will no doubt pay attention to how the tech industry takes this announcement. The product is still being tested, so Facebook has some time to work out the kinks and add the kind of features that other work-collaboration services have, like collaborating document editing via Dropbox’s Project Harmony or Amazon’s Zocalo tool.

Facebook at Work

Facebook at Work

As of now, it’s unclear whether the tech world wants yet another work-collaboration option with Facebook jumping into the fray.

On a side note, professional social-networking LinkedIn [company]LinkedIn[/company], has been working on a new product that will let employees receive private LinkedIn messages from other employees regardless if they are connected, Re/code reports. The new product will not contain chat features, however, and a LinkedIn spokesperson told me that the product is not a work-collaboration tool, but rather a “beefed-up Linkedin directory.”

Organizations seem to have plenty of players to choose from, and as Slack’s $120 million funding round in October showed, the Stewart Butterfield-led company seems to be the talk of the town.

All eyes will be on how Wall Street reacts to Box’s upcoming IPO, which should give a good indication on how the market views the work-collaboration space.

Story was updated at 3:15 to clarify that LinkedIn’s new product is not a work-collaboration tool

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