Apple has quietly introduced a 14-day return policy for iTunes, App Store, and iBooks purchases in several countries in Europe, according to 9to5Mac. The new policy is apparently in response to a European Commission recommendation. Previously, to receive a refund, you would have to contact Apple support and provide a reason. That’s still the way it works in the United States. But for Europeans, there’s now an automated refund process through Apple’s “Report a Problem” feature. Google recently extended the Google Play app refund window to two hours, even in the United States.
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