Uber has suspended its operations in New Delhi, India, so it can conduct a review of its driver vetting and rider feedback mechanisms. This follows the rape of a passenger by an Uber driver and marks a rare occasion on which the taxi firm has done what a local regulator tells it to – the Delhi transport department banned Uber on Monday. In a Thursday blog post, Uber’s India office said it was “implementing measures to ensure that critical rider feedback is escalated immediately and immediate action is taken in every instance,” and “evaluating additional screening options to include background checks on all our driver partners in India above and beyond what is currently required.”
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