Did you pay to edit Office docs on an iPad? Now you can get some money back

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Credit: Microsoft

Now that Microsoft has set the editing features of Office for iPad free, what happens to those who paid money prior in order to gain document editing capabilities? You can get at least a partial refund if you fit certain criteria, which is good news.

When Microsoft first launched Office for iPad back in March, users could only view documents; editing was only offered for those who bought an Office 365 subscription for as much as $70 a year. Earlier this week, [company]Microsoft[/company] made the Office app universal so that it works on both [company]Apple[/company] iPads and iPhones. Plus, the requirement to be an Office 365 subscriber for editing purposes was dropped.

Courtesy of Apple

Courtesy of Apple

Brian Fagioli from BetaNews tracked down the refund information and found that those who bought their subscription through the app will have to contact Apple support. All others can reach out to the Microsoft Accounts and Billing department directly. You won’t get a full refund, but the unused portion of your subscription will come back to your wallet if you meet the following requirements:

  • You purchased an Office 365 Home or Office 365 Personal subscription on or after March 27, 2014 (when Office for iPad was made available) and activated before November 6, 2014 (when these changes were announced).
  • You cancel your Office 365 subscription and request your pro-rated refund by January 31, 2015.

Microsoft is doing the right here, on two levels. First, by making edit features in Office for iOS free, the company stands a better chance of getting more people to download and use the app. That could lead to other revenue potential down the line in the form of storage or other advanced features. Second, refunding part of the original Office 365 subscription fee will keep those who paid happy, since new users don’t have to pay for edit features. It’s definitely a win for consumers and could turn out to be one for Microsoft in the long run as well.

2 Comments

CLS

I just tried to get a pro-rated refund and was denied because I paid an annual subscription back in May. What could have been a positive may actually be a “smart” marketing gimmick.

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