Healthcare employees in Florida choose Chromebooks over Windows, iPad


Given a choice between a Chromebook, a Windows laptop and an iPad, which device would your business choose? There’s no “right” answer, but for Florida-based Chapters Health System, it’s a Chromebook. Actually, it’s a bunch of Chromebooks as the company has deployed Chrome OS laptops and plans to add even more in the future.

It’s interesting to see why a majority of employees picked a Chromebook over the alternatives mainly because the reasons reiterate things I’ve said for the past two years. Rather than repeat myself, take a look at how employees ranked Chromebooks against Windows laptops and iPads for various attributes in this summary graphic posted on the Google Enterprise Blog:

Chapters Health infographic

Convenience and ease of use is one of the main drivers for many to choose a Chromebook. Yes, it’s a limited device; that doesn’t mean it’s a bad device. In the case of Chapters Health System, the IT department has installed Citrix XenApp via Receiver for access to legacy systems. The devices are easier to deploy and maintain for IT, which says Windows laptops used to take 40 minutes of setup time while the Chromebooks take around 5 minutes each. Plus, a quick wipe, or Powerwash as it’s called in [company]Google[/company] Chrome OS, completely resets the device in a minute or two if needed.

Obviously, a Chromebook is not the best tool for every task or enterprise. Neither is Microsoft Windows or [company]Apple[/company] Mac OS X, however. And that’s why [company]Microsoft[/company] is starting to take Chromebooks seriously by pushing hardware partners to make $200 Windows laptops this year.

That may help the issue of price in the value segment but it doesn’t do anything to bring convenience and ease of use compared to more expensive Windows laptops. That’s a problem.


Rann Xeroxx

Who are these IT folks that are taking 40 min. to setup a Windows 8.1u2 PC with the same level of configuration as a ChromeBook? All you would have to do it boot it up, login and choose defaults, login with the Outlook account, and set them up as standard users.

These can also be cloned and imaged so even updates can be pre-installed. Using imageX you can inject updates into your images so they are always up to date or just let the PC update on its own. Not sure if they are even bothering with MDM but Google has one for ChromeOS and Microsoft has one for Windows which is InTune.

And W8.1u2 can be factory reset just like ChromeOS and OneDrive sync will bring any user settings back down automatically.

Then there is the fact that you can get hybrids, 2:1s, tablets, etc. For just mobile thin clients, ChromeBooks are good enough but a Windows 8.1u2 is just as good and can also be more flexible in the future if needed.

Rip Van Shizzle

With Google Chrome Management I can set up a Chromebook, Chromebox or Chromebase in under 5 minutes. I can reset a Chromebook in slightly over 5 minutes. That same Chrome device can be configured or reconfigured from any location in the world with internet service. All the user settings are in the cloud so there is nothing to configure on the machine. The Chromebook boots in less than 10 seconds. Ctrl-Alt-T and I have a terminal I can use to ssh to any Unix or LInux server. If I shut off OS verification and install Crouton, I have both an Ubuntu machine and a Chrome machine.

Windows = maximum attack surface and high help desk utilization
Apple = maximum cost

Although our IT techs use all three, and I prefer my Macbook over anything else, Chrome devices have greatly simplified our work managing user endpoints.


This supposed win for Google based Chromebooks speaks very little to actually using the Chrome OS when reading the parent article.

Chapters Health Systems is not running “legacy systems” on the Chromebooks they are running everything on Citrix as the “Chromebooks start up right at the Citrix login screen, so caregivers can access clinical data right away”.

Or here is more from the parent article, “we use Chromebook for Business’s Kiosk mode to offer one single application, the Citrix login screen”.

It is all about Citrix.

They are not using these devices for anything other than their form factor, built in keyboards, and potentially price point to get to Citrix Receiver which costs more per seat than the Chromebook could.


It’s also difficult to take seriously any evaluations that prefer the weight of Chromebooks to the weight of iPads…. “I like heavier things to do my work on!”

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