Rough morning for Facebook, with a sustained outage and a spotty recovery

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Facebook went down for roughly fifteen minutes for seemingly all netizens Friday morning, with company engineers reporting Increased errors/latency on all Platform surfaces” on Facebook’s developer status page. Users who tried to login by desktop got the error message “Sorry, something went wrong.” On mobile it appears as a “Network Error.”

The developer page itself was off and online over the course of the morning, and it’s not entirely clear yet how the outage is affecting third party apps.

error
Facebook's API response time skyrocketed after 8:25 am.

Facebook’s API response time skyrocketed after 8:25 am.

When I opened Tinder the app froze in the main menu screen, telling me no users were nearby despite the fact that there had been plenty last time I used it. Coffee Meets Bagel had no problems, neither did Lyft, both of which require Facebook logins.

Left: Tinder appears broken as Facebook goes down // Right: Facebook's mobile app shows an error screen

Left: Tinder appears broken as Facebook goes down // Right: Facebook’s mobile app shows an error screen

The web version of Facebook appeared to be loading for several users as the incident approached the 30-minute mark, but lots of people were still having issues. An informal poll of mobile Facebook app users suggested Android users were having an easier time of accessing the service than iOS users during the outage period.

There’s been no word yet from Facebook as to what could be causing the outage, and I’ll update this if I hear anything formal from the company.

told ZDNet
Facebook's message to developers a few hours after the site went down

Facebook’s message to developers a few hours after the site went down

The Children’s Museum of Indianapolis and a company called Knotch wasted no time using outage as a brand advertising moment.

2 Comments

David Mayes

Yep, completely down here in BC, Canada for at least fifteen minutes, then inoperable features for another fifteen.

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