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Apple accused of breaking Norwegian law with iCloud terms and conditions

Norway’s Consumer Council has taken issue with Apple(s aapl)’s terms and conditions for iCloud storage. Following a review of various providers’ terms (including those of Google(s goog) and Dropbox), the council has referred the firm to the Norwegian Consumer Ombudsman – it says Apple’s “convoluted and unclear” 8,600-word terms for the service give the company the right to change those terms without notifying customers, and this is unacceptable under consumer rights law. “Receiving notice when terms change should be a bare minimum requirement,” said Finn Myrstad, the council’s digital chief.

11 Responses to “Apple accused of breaking Norwegian law with iCloud terms and conditions”

  1. Henry 3 Dogg

    The international terms that Apple publish (18 Sept 2013) for icloud are perfectly clear and contain no reference to “without notice” in this context.

    They do give both themselves, and the customer, the right to cancel at any time. symmetrical is generally fair.

    They also make it clear that any terms that would be illegal under local law, don’t apply, so it is hard to see how they could possibly be illegal.

    Perhaps you can provide a more specific reference to the alleged transgression.

        • Gillis

          Very logical Captain… Richard must also be a contributing editor of Fox News, LOL.
          Seriously though, this seems like Apple is trying to extend the Steve Jobs “Mantra” of “Screw you, we’re Apple, We do what we want”… and the “Sheeple” all bow and follow along because they want to keep “cool”. I’m glad to see Apple get some pushback for their childish behavior. Why even have 8,600 word terms to basically say “we do what we want”. I agree, a letter of ANY changes to the terms should be sent out to all registered users AS A MINIMUM!!! I don’t want to hear it isn’t cost efficient, either. Have you seen their stock price over the past 5yrs?

        • Yeah, this is so much worse than the CEO of Samsung being convicted of bribery and sent to jail for it (later pardoned by friends in the South Korean government.