Software-as-a-Service companies have built their businesses by creating a sense of security and safety. Cloud applications generally have solid disaster-recovery plans, but don’t mistake these as backup plans.
We’ve outlined common scenarios that lead to data loss with ratings on how the average cloud application defends against them on a scale of 1 to 5 stars. In this article we’ll cover two of these scenarios. You can read more in Backupify’s ebook.
Malware and viruses (4 stars)
While core cloud apps have near-military-grade antivirus protection, they usually connect to local desktops at some point. A recent example of this problem is the CryptoLocker virus.
Maintain solid antivirus protections on all local computers; limit access to offline modes or desktop apps to users that need those features.
User error (2 stars)
The most common cause of data loss in the cloud is user error. Applications may have prompts in place to alert users of consequences; the software doesn’t know if you’ll need the file you’re deleting in a month from now — neither does the person deleting it.
The only way to regain data that was deleted or overwritten is to maintain an independent backup of the cloud data.
Cloud applications with administrative settings and thorough SLAs are safe places to keep your data, offering robust disaster-recovery plans; however, it doesn’t replace the need for backup. Read the complete ebook How to Achieve a Five Star Cloud Safety Rating.