Blog Post

Need a bug tracker but don’t want to pay a ton? How about a buck? Is a buck good for you?

Stay on Top of Enterprise Technology Trends

Get updates impacting your industry from our GigaOm Research Community
Join the Community!

Looks like bug trackers may be the next price war battlefield. Axosoft just cut the price of its bug tracking software, which had been $70 per year, to $1 per year for the entire organization. Not a ton of margin there, but it’s an eyebrow-raising ploy for the Scottsdale, Ariz.-based company.

Axosoft’s bug tracker competes with Atlassian’s Jira, which starts at $10 for 10 users per month, but other contenders include Fog Creek Software’s FogBugz ($25 per user per month), JetBrains’ YouTrack ($1,500 per year for a 50-person team), Pivotal Tracker ($2,000 per year for a 50-person team) and BugHerd (about $2,100 per year for a team of 50.) If you do the math, the latter three products are pretty darned inexpensive per user but still require a relatively big outlay for the whole team.

One Jira user was intrigued but not sold. “I’m not sure the world needs another ticketing system,” said Michael Cizmar, president of MC+A, a Chicago-based development shop specializing in portals and search. “Jira does start to ramp up [in cost] after 10 people, but do costs matter that much? Sounds like this product would compete more against open-source than Jira. If it’s got feature parity you might consider it, but then again, you want the vendor to make some money so it can support the product.”

Axosoft does offer other products for scrum developers. (Scrum is an agile software development methodology that enables developers to quickly prioritize,  incorporate and test new features in a product.) Of course, offering one key tool (say, a bug tracker) at a rock-bottom price is a way to get developers to look at the entire portfolio, which includes OnTime management software for scrum teams in both on-premises and hosted versions. The latter starts at $25 per user per month.

Oh and if you’re not clear on scrum development, the company also launched, an educational site about the technique.

Axosoft bug tracker


Feature photo courtesy of  Flickr user PundaG

6 Responses to “Need a bug tracker but don’t want to pay a ton? How about a buck? Is a buck good for you?”

  1. Derrick Grigg

    For visual bug tracking you could use

    For a team of 50 people it would cost $600/year

    It allows you to add a small code snippet to your website and then anyone on the team can leave feedback directly on the website in three clicks. There’s a project board so everyone can see the tasks and prioritize jobs and it integrates with Basecamp and Trello for project management.

  2. Hi Barb, thanks for the great article about Axosoft’s $1 Bug Tracker. As founder of Axosoft, I wanted to address a few things from article and comments:

    – Axosoft Bug Tracker is now 12 years old and in use by 10,000+ teams. We just released V14.1. I point that out because Axosoft has been around for a long time and is a growing and profitable Arizona-based company.

    – The $1 price is just to avoid getting a zillion bogus accounts – so it helps us focus resources on teams that need such a tool. We use the $1 revenue from each signup to do a $10,000 grant to other software startups. The $1 is not an actual source of revenue for us. :-)

    – How we make money is by selling Axosoft Scrum, which is now the #1 Selling Scrum Software for agile dev teams.

    – JIRA pricing is $100/year for teams of 10. But a team of say 60 people would actually pay $3,000 per year for the hosted version. That now compares to just $1 per year for the hosted version of Axosoft Bug Tracker.

    – Many people consider Axosoft Bug Tracker not only having feature-parity with JIRA, but having a superior feature-set and a better user experience. If that happens to be your team, you can use our JIRA importer from the growing library of Add-Ons to switch!

    Hope that clarifies some of the comments and questions that have come up.


  3. Byron Bennett

    We came to Jira recently from Remedy. It’s like the heavens have opened up. Jira and Remedy don’t attempt to solve the exact same problem, but having worked with Remedy, Jira is a pleasure to use and actually helps me do my job.