Netflix has come out in favor of some sort of government intervention when it comes to ISPs that charge content providers for capacity at the edge of their networks, claiming Thursday that it should be a network neutrality issue. The internet video provider recently paid Comcast for direct access to the Comcast network after a prolonged negotiation that led to customers getting a crappy Netflix experience during prime time hours.
However, despite coming to an agreement, Netflix isn’t ready to throw in the towel on the issue of ISPs seeking to charge content companies such as Netflix and Google — as well as transit providers like Level 3 and XO Communications — to connect their networks. While it seems like one unified whole, the internet as we know it is a series of interconnecting networks, and for content such as streaming videos to traverse these networks, capacity must be available.
If there isn’t enough capacity between networks, it is akin to trying to send 10,000 people through a single door. The traffic slows down and people get cranky. In many cases, the owners of networks agree to open more doors for the traffic to flow through, and they do it for free or based on a casual agreement about whose turn it is to buy the servers. But as video traffic is growing and the economic incentive to control the distribution of such video is growing, ISPs have started to charge for opening new doors.
But because ISPs have a conflict of interest (they sell paid TV products) and because there isn’t really much Netflix or another online provider can do except pay, the ISPs could be able to grab some control and revenue over the distribution of online video by charging companies for adding capacity at interconnection points. And now Netflix is joining Level 3 is asking the FCC to look at this practice as something that violates the spirit of network neutrality.
From the Netflix blog post:
Without strong net neutrality, big ISPs can demand potentially escalating fees for the interconnection required to deliver high quality service. The big ISPs can make these demands — driving up costs and prices for everyone else — because of their market position. For any given U.S. household, there is often only one or two choices for getting high-speed Internet* access and that’s unlikely to change. Furthermore, Internet access is often bundled with other services making it challenging to switch ISPs. It is this lack of consumer choice that leads to the need for strong net neutrality.
That lack of choice is why many consumers, content providers and others argue that strong network neutrality rules are so important. The FCC devised formal rules in 2010 that prevented ISPs from discriminating between different types of traffic on their networks to prevent blocking of competitive services and also to stop ISPs from charging content providers for preferential treatment. However, a court earlier this year vacated most of those rules, leading the FCC to return to the drawing board on this issue. The agency had informally asked for comments related to network neutrality by this Friday.
That’s why Netflix CEO Reed Hastings posted such an inflammatory blog post on Thursday afternoon. At the same time it filed the post as a formal comment to the FCC. The company sees an opportunity to protest deals that have the potential to change how the internet works, despite having recently signed the exact type of agreement it is railing against in the post. Essentially Hastings is arguing that it was signed under duress. From the post:
Some big ISPs are extracting a toll because they can — they effectively control access to millions of consumers and are willing to sacrifice the interests of their own customers to press Netflix and others to pay. Though they have the scale and power to do this, they should realize it is in their long term interest to back strong net neutrality. While in the short term Netflix will in cases reluctantly pay large ISPs to ensure a high quality member experience, we will continue to fight for the Internet the world needs and deserves.
Comcast on the other hand, is having none of it. In a statement attributed to David L. Cohen, Executive vice President of Comcast Corporation, the company emphasizes that it a strong supporter of network neutrality, plus it is also the only ISP that is still bound by those rules in the wake of the court decision. That’s because Comcast signed on to abide by those rules as part of the conditions associated with its purchase of NBC Universal. The Comcast statement also conveniently forgets to mention that its behavior of blocking BitTorrent packets back in 2008 led to some of the urgency around formally codifying net neutrality regulations.
It also thinks that peering is not a network neutrality issue:
“The Open Internet rules never were designed to deal with peering and Internet interconnection, which have been an essential part of the growth of the Internet for two decades. Providers like Netflix have always paid for their interconnection to the Internet and have always had ample options to ensure that their customers receive an optimal performance through all ISPs at a fair price. We are happy that Comcast and Netflix were able to reach an amicable, market-based solution to our interconnection issues and believe that our agreement demonstrates the effectiveness of the market as a mechanism to deal with these matters.”
So in essence, Netflix is trying to get the FCC to use Comcast as an impetus for stronger network neutrality rules once again. This time to ensure that the issue of interconnection agreements gets the FCC scrutiny it deserves.