We can all learn a lot from game developers, who have been at the forefront of data-driven optimization. Maximizing revenue through a great user experience should be foundational to all customer-centric companies, especially SaaS providers that operate in a volatile subscription economy.
Game developers have found that poor user experience can result in 70 percent less revenue on installs. The most important customer isn’t the next one who will be acquired by marketing; it’s the one struggling invisibly, about to abandon your application forever unless devops can step in using data from your log files. Getting real-time insight into your application health is critical for customer experience, but acting on this insight is what turns devops into a legitimate profit center.
At Loggly, our focus is on helping devops team solve operational problems faster. We’re looking for a VIP to join us at the Game Developers Conference on March 17 through 19 at Moscone Center in San Francisco to learn from the best.
Rumble Entertainment, one of Loggly’s 100+ game developer customers, will be presenting a step-by-step outline of how it:
• Instrumented its games and platform to facilitate global troubleshooting
• Gathered insight from log files to identify, quantify and solve operational issues
• Correlated real-time visibility directly to revenue and recover revenue
• Baked log management into the DNA of its games and partnering activities
Sound interesting? Come as our VIP guest! Loggly is giving away a GDC conference pass (a $1,475 value) to one lucky person. Enter now, and it could be you!