Gigaom Gigaom Logo Skip Navigation
  • Newsletter
  • Twitter
  • Facebook
  • LinkedIn
  • Contact
  • Sign in
  • Subscribe
Gigaom Logo
Skip Navigation
  • By opting into our newsletter, you agree to receiving news, updates and event invites from Gigaom and our sponsors.
  • Newsletter
  • Twitter
  • Facebook
  • LinkedIn
  • Topics
  • Analysts
  • Webinars
  • Research
  • Podcasts
  • Contact
  • Sign in
  • Subscribe
  • Topics
  • Analysts
  • Webinars
  • Research
  • Podcasts
  • Contact
  • Sign in
  • Subscribe
  • Cloud
  • Data & Analytics
  • DevOps
  • Artificial Intelligence
  • Security and Risk
  • Research Calendar
  • GigaBrief
  • DeepDive
Stay on top of emerging trends impacting your industry with GigaOm Research Subscribe

Blog Post

Sponsored post: How OpenTable competes with the telephone

Kathy Osweiler Nov 26, 2013 - 5:55 AM CST
  • Technology
opentable_post_img
Credit: OpenTable
  • Tweet
  • Share
  • Post

Studies show that consumers are more impatient than ever when it comes to application performance. According to the New York Times, a subsecond difference in response time is enough to send a prospective customer to your competitor’s website. But what if your competitor is the phone? OpenTable finds that performance is even more important when the frame of reference is the speed and reliability of a landline. Convincing millions of people to make their restaurant reservations online or on a mobile app instead of over the phone required OpenTable to build an application that was unsurpassed both in user experience and in performance.

Watch the interview with OpenTable’s Performance Lead, Alan Novitskiy, to find out how OpenTable keeps its end users choosing apps over phones with application performance management (APM).

Advertisement
  • Tweet
  • Share
  • Post
Advertisement
Advertisement

More Posts

creative

Blog

The Future of Software Innovation? Hardware-Enabled AI & ML Innovation

Greg Fisher Apr 1, 2019 - 10:12 AM CDT
4 Min Read More
Colt-Summary_1-1500×775

Getting the basics right

Five questions for… Keri Gilder, Chief Commercial Officer, Colt Technology Services. Can Connectivity be linked to Customer Experience?

Jon Collins Mar 4, 2019 - 3:54 AM CST
6 Min Read More
Sponsored by Colt Logo
abstract telecommunications technology digital pattern background

A GigaOm Research Infographic

GigaOm Infographic: Connectivity and Customer Experience

Jon Collins Feb 25, 2019 - 7:00 AM CST
0.5 Min Read More
Advertisement

Related

Digital security concept. Digital padlock security data with connections on dark blue technology background.

Business & Technology Impact Report

Selecting and Adopting a Security-Standards Framework

Thom Langford
Digital Abstract

On Demand Webinar

Selecting the Best in Enterprise Microservices and API Management

William McKnight and Jake Dolezal Feb 21, 2019 - 12:00 PM CST
Watch
Sponsored by Kong Logo
CIO Speaks_Episode 10_Voice Headshot Card

Podcast Episode

CIO Speaks – Episode 10: A Conversation with David Chou of Constellation Research

Steve Ginsberg
Listen
Advertisement

Podcasts

Podcast

Voices in AI

Byron Reese
  • iTunes
  • Google Play
  • Spotify
  • Stitcher
  • RSS
Listen
voices-in-data-storage-cover

Podcast

Voices in Data Storage

Enrico Signoretti
  • iTunes
  • Google Play
  • Spotify
  • Stitcher
  • RSS
Listen

More Podcasts

Advertisement
  • Topics
  • Analysts
  • Webinars
  • Research
  • Podcasts
Gigaom
  • About
  • Contact
  • Advertising
  • Jobs
  • Privacy Policy
  • Terms of Service
  • Twitter
  • Facebook
  • LinkedIn
  • RSS Feed
  • Newsletter
2019 GigaOm All Rights Reserved.
This website uses cookies; by continuing you are a agreeing to our Privacy Policy Accept
Privacy & Cookies Policy

Necessary
Always Enabled

This is an necessary category.

Save & Accept