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Pay TV operators lose 113,000 customers as cord cutting continues

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The major pay TV operators have lost a total of 113,000 customers during their last quarter, according to new numbers from independent research firm MoffettNathanson, by the way of the Los Angeles Times. Time Warner Cable took the biggest hit, losing more than 300,000 subscribers thanks to its retransmission fight with CBS. Most of those were absorbed by DISH, DirecTV and At&T, but some decided to cut the cord entirely. It’s worth noting that Craig Moffet long questioned whether cord cutting even existed. This week, his research note said that “the pay-TV industry has reported its worst 12-month stretch ever.”

4 Responses to “Pay TV operators lose 113,000 customers as cord cutting continues”

  1. I wonder if anybody counts “hidden” cable cutters like me. Last year when I decided to cut cable and go Internet-only for $65, Comcast offered me a promotional price of $50 for (better) Internet+(lousy) TV package for 6 month. Sure I took it. And when 6 month expired, I called again and got it extended for another 6 month. But I didn’t even bother to connect the Comcast box to my TV, it’s still sitting in the box in the corner. So for all practical purposes I’m a cable cutter with Internet-only. But for Comcast statistics I’m a Dual Pay customer with TV package. I wonder how many like me are out there.

    • They count you as a customer. Cable has always wooed their next customer at the expense of their existing customers confident that a customer won was a customer for life. When that failed, they used bundle pricing to lock out competition. Because of this, everyone hates their cable provider. Everyone is looking for an alternative. Lots of people are finding an alternative. I commute an hour to work. Everyday I notice more antennas on rooftops. It’s never just one — they come in clusters. As soon as a community gets a good internet alternative and discovers OTA or OTT, they break away from the monopolistic, customer hating premium providers.