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With so many configuration options available to iOS 7, one could easily make a change that causes the device to perform poorly. And remembering every change you have made since you first started using you device may be a bit of a challenge: sometimes your iPhone or iPad just needs to get back to more familiar factory settings.
But completely restoring the device back to the way things were when you first took it out of the box is not always convenient. The following will outline some of the more practical and less time-consuming options you can try first in order to get things back to normal.
Try these simple reset solutions first
Toggle Airplane Mode – One of the easiest solutions to try when you are having trouble accessing the internet is to simply toggle the Airplane Mode. This will disconnect the device from all network connections and power off the internal radios. Sometimes you may notice that when you turn Airplane Mode of and re-connect, the number of bars will increase or you may connect to a faster LTE network. You may even notice your Wi-Fi download speeds increase; that is, of course, if there was a problem with your network connection.
Close or delete misbehaving apps – With automatic downloads enabled, you may not know when one of your favorite apps has been updated. Sometimes these updates can cause issues with the normal operating behavior of the app. Closing and re-launching the app will often clear up most issues. Double-click the home button, swipe side to side through all open apps, then swipe up on the app you want to close. When you relaunch the app and the problem still exists, you may need to delete and re-download the app. This may cause the app to lose all of its data, depending on how the developer built the app. Some apps store their data in iCloud, while others do not. Downloading a fresh install of an app following an update is often recommended by the developer.
Power off and hard reset – iPhones and iPads are designed to always be on, but sometimes you just need to clear out the memory and start things over again by powering off the device. This is accomplished by holding down the sleep/wake button located at the top right of the device until you see a power off slider. Then slide to power off. There are times when the device will not power off. At such times you will need to hold down both the home button and the sleep/wake button at the same time for at least six seconds until the device forces a power off. This is referred to as a “hard reset”. Once powered off, hold down the sleep/wake button again until you see the Apple logo signifying that the device is powering on again.
Reset solutions for specific problems
Change voicemail password – When restoring from a backup, swapping out a SIM card or switching to a new device, losing access to your phone’s voicemail is more common an occurrence than you may think. You may be prompted to enter your voicemail password, if you remember it. If you do not, you can change your password by selecting Change Voicemail Password, located in the Phone section of the Settings app. If this does not work for you, you may need to contact your cellular provider to reset your voicemail password from their end.
Clearing mobile Safari caches – It is not very often that you have issues with Safari. But if you are having difficulty accessing a site that you have been to before, or Safari keeps crashing when you are viewing a known safe site, then perhaps you just need to clear out your history and cookies and data. From within the Settings app, go to the section titled Safari. Here you will find two options, Clear History and Clear Cookies and Data. Additionally you can go into the Advanced settings and Remove All Website Data. Keep in mind that using this advanced setting will remove any locally stored data accessed by any web apps you use online.
iTunes account issues – When using any of the apps that access any of your iTunes media, you may experience issues accessing app updates, viewing prior purchases, playing back music or videos, reading iBooks or accessing either your iTunes Match or Home Shared libraries. The solution may be as simple as logging off and back on to your iTunes account. To do this, go to the iTunes & App Store section of the Settings app. Tap on the Apple ID that you have used to access iTunes. In the dialog that pops up, tap on “Sign Out”. Now all you need to do is enter your Apple ID and sign back in.
When all else fails, return to factory settings
Reset network settings – For other genuinely odd behaviors that apps may exhibit you can try to reset your network settings. This can help with data requests, un-expected logouts, and general performance of some of the more network dependent apps. Located in the Settings app under the General category, all the way at the bottom of the list is a section titled Reset. Here you will find the Reset Network Settings option. Keep in mind that performing this operation will erase all Wi-Fi network settings, so you will need to set up your connections again. Try this first before doing something that will take you more effort to recover from; the odd behaviors this reset fixes may surprise you.
Reset all settings – There are a few other reset options in the General section of the settings app. You will find the “Reset Keyboard Dictionary”, which will remove all of the custom terms you have entered into the auto-correct dictionary, “Reset Home Screen Layout” which will re-organize all of your apps on your home screen, and “Reset Location & Privacy”, which will return all of your location and privacy settings back to their factory defaults. Then there is the “Reset All Settings” option. While this will not delete any of your apps, media files or data, it will remove all of the configurations you have made on the device and return them back to factory default settings. This includes network setting as well as email account settings.
Erase all content and settings – Before attempting this last and final reset option, be sure to back up your device. Additionally, be sure to move all photos and other media off of your device for safe keeping. This reset option will return your device to the way it was when you first bought it. It is very likely that a trip to the Genius bar at an Apple retail store, or a call into AppleCare will result in having to execute this option. That is why the first thing you will be asked is if you have recently performed a complete backup. When the operation is complete, you will be given a chance to either restore from a previous backup, or start over fresh as a new device.