Have you sent any iMessages recently and not heard back from the recipient? Or have you replied to an iMessage only to be met with radio silence on the other end? The good news is you’re probably not being ignored. The bad news is, undelivered iMessages seem to be a fairly common issue in iOS 7.
Many users have been reporting undelivered iMessages since upgrading to iOS 7. Apple itself has acknowledged the problem and is working to address it in a future software update. But until then, here are some steps you can take to make sure your messages don’t get lost in the digital ether.
Was your message delivered?
iOS 7 displays iMessages in blue and regular text messages in green, but just because your iMessage has appeared on your screen in a blue conversation bubble doesn’t mean it’s actually been sent. So the first thing to do is check whether your message went through, which is easier said than done.
Open up the message in question. Apple clearly marks some of your iMessages as “Delivered” right below the message itself, and even time-stamps certain messages. But it doesn’t do this for all of them, which is frustrating. If you don’t see a delivery notification beneath your message, tap on the message and hold your finger down for a second or so until some options appear. If you see an option to “Send as Text Message,” it means your iMessage hasn’t gone through.
Additionally, any paused dialogue at the top of your screen that says “Sending…” is a good sign that your message is stuck in some sort of digital limbo. So now that you’ve identified which messages haven’t sent, what can you do about it?
Tinker with your settings
Some users are reporting that simply turning iMessage on and off will fix the problem. The same is being said for resetting your network settings. Here’s how to do both in one shot:
Open up Settings, tap on Messages, then switch the toggle for iMessage to off (it will go from green to white). Then go back to the main Settings menu, tap General > Reset > Reset Network Settings. Keep in mind that this will reboot your phone and require you to re-enter any Wi-Fi passwords.
Once that’s done, open up the Settings menu again, tap on Messages, and toggle iMessage back on. Now check to see if any previously undelivered messages have gone through.
Send it as a text
If that fails to do the trick, you still have another course of action to consider. Remember that tip from above — holding down a message to see if it was sent? As mentioned before, if your iMessage hasn’t gone through, you will be given the option to send your message as a regular text message. This will completely bypass the iMessage system and send the message through your mobile carrier. Just keep in mind this will count towards your carrier’s texting plan.
And if you don’t want to deal with iMessage at all until Apple issues a fix, texting is your best bet. You can turn iMessage off in the Settings menu and all of your messages will be sent as texts.