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A doctor’s office of the future? Google Ventures leads $30M investment in One Medical Group

Startups offer all sorts of digital health products and services but One Medical Group is using health technology to power an entire health care practice. On Friday, the company said it had raised $30 million in a Series F round that brings its total amount raised to $77 million.

Google Ventures led the round and previous investors, Benchmark Capital, DAG Ventures, Oak Investment Partners and Maverick Capital, also participated.

One Medical GroupFounded in 2005 by MD-turned-MBA, Dr. Tom Lee, One Medical Group aims to bring “concierge”-style medicine to the masses. In addition to more personalized care and same-day visits, patients can book appointments, renew prescriptions, check lab results and see their medical records online, as well as exchange email with their doctors.

“We’re trying to make health care work and we think we can do that by building a stronger system… and using technology that lets doctors interact thoughtfully with patients to manage their health,” said Lee.

More health technology companies are beginning to provide these kinds of solutions to doctors: ZocDoc enables online appointment booking and checkins and Ringadoc supports on-demand video and phone calls with doctors. But One Medical Group provides a holistic view of what the future doctor’s office could look like.

In line with recent health care reform legislation, the company is focused on improving patient outcomes with a model that enables more face time with physicians, as well as the ability to communicate with them digitally. Helped by technology, the company says it has cut administrative support from 4 people per office to 1.5, meaning it has extra money to put towards supporting the patient-doctor relationship.  At a typical primary care office, doctors see 25 to 30 patients a day, for 5 to 7 minutes each, but One Medical Group said its doctors see 16 patients a day for an average of 20 minutes each.

Since launching, the company has relied on venture funding and declined to share information on its membership and profitability. But in addition to expanding into new markets (it now has 23 locations in San Francisco, New York, Boston, Washington, DC and Chicago), it’s beginning to explore an additional business model. To date, it has added patients directly — it accepts most insurance plans but patients pay $150 to $200 for an annual membership —  but Lee said they’re in final discussions with several employers to offer One Medical Group as a full benefit or as one of other options.

With the new funding, he said, the company will invest in new markets, improvements to its technology and relationships with employers and health plans.

9 Responses to “A doctor’s office of the future? Google Ventures leads $30M investment in One Medical Group”

  1. James Taylor

    Congrat’s to One Medical on the additional funding. We at are also an established medical practice using technology to give people better access to health care at their time of need (we’re 24 hours a day too). We started as concierge doing house calls to employees of large Puget Sound companies, but just launched telemedicine to patiens in CA and Wa.

    Thanks @gigaom for continuing to cover advances in telehealth and #mhealth.

  2. Kim Mae–don’t let Tom snow you ! Preface: i love my doc at One Medical and am very happy BUT their IT is way behind ehre it should be. It’s not at state of the art for 2010 year and we are in 2013. i sincerely hope that this $30m will be spent getting a new IT system
    You say this, parsed by me for reality

    “In addition to more personalized care and same-day visits” Yes

    “patients can book appointments”, yes, sort of but cant book exact slots

    “renew prescriptions” – yes

    “check lab results” no

    “see their medical records online” No, only see information that they put up there. cant see the providers side, cant see Rx or

    “as well as exchange email with their doctors.”

    And I hate to say it by all Kaiser Permante patients can do this and much more

  3. milo pulde


    I would appreciate your assistance contacting Mr. Page. I am a Professor of Medicine at Harvard Medical School with a product that may be of interest to Mr. Page and Google. While I realize that these unsolicited requests are problematic, I have been unable to contact Mr. Page after multiple attempts through other channels. If you research my credentials I am someone legitimate with credibility in the medical field.

    I have developed, patented, and manufactured an innovative and unique product that would be of great interest to Google. I realize that there may be some reticence of your part to forward this, but the product is compelling and there are important synergies with Google’s efforts in the wellness and wearable market. I would need less than 5 minutes of their time to fully demonstrate the product.

    Any assistance would be appreciated.


    Dr. Milo Pulde
    Brigham and Women’s Hospital
    Boston. MA


    [email protected]
    [email protected]

  4. MountainIrie

    sfdev: Many common ailments don’t require a doctor to diagnose or treat.

    onemedicalfanwithcaveat: How much of the care of the sick and elderly should be born by the young and healthy (who are not family members)? What about where the diseases/disabilities are tied to well understood and documented voluntary lifestyle factors?

    Those are serious questions. I’m not sure I know the answers. It would seem to reach into philosophical terrain.

  5. OneMedicalFanWithCaveat

    One Medical has done a great job with a younger, healthier demographics. It will be truly impressive when they serve a more general population. The sicker/older happen to be who costs most of where we spend healthcare dollars.

  6. One Medical Group sucks. They continually push you into seeing nurses and other mid level providers who pretend to be doctors. If this is the future of medicine, I’ll pass. Go see a real doctor.