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McIntosh, who is 43, was Amazon’s (s AMZN) director of Kindle content acquisition for Europe from 2008 to 2009, based in Luxembourg. (Fun fact: Her husband Chris Pavone’s bestselling thriller “The Expats” is based on their family’s time in Luxembourg.) Prior to that, she had worked at Random House and its Bantam Doubleday Dell imprint for 14 years.
Random House’s COO position has been vacant for about four years.
In a letter to staff, Random House chairman and CEO Markus Dohle notes that in her new role, McIntosh will “continue to oversee our digital and print sales, operations, fulfillment, IT, corporate digital product development, corporate marketing development, audio and travel publishing, and third-party distribution.”
Dohle’s full letter:
June 12, 2012
Dear Random House Colleagues,
When I asked MADELINE McINTOSH in 2009 to rejoin Random House I believed she had the wide-ranging skill set, service-focused ethic, and strategic aptitude necessary to help us drive our business forward and increase the audience for our authors’ works. In her role as President, Sales, Operations and Digital, she has exceeded expectations. Madeline has been, and continues to be, a vital part of the transformation of our organization as we redefine the way our sales and corporate operations support and collaborate with our publishing divisions. In recognition of her exceptional leadership and many accomplishments in core areas of our business, I am delighted to announce her appointment as Chief Operating Officer, Random House, Inc., effective immediately. Madeline will continue to report to me, and will continue to oversee our digital and print sales, operations, fulfillment, IT, corporate digital product development, corporate marketing development, audio and travel publishing, and third-party distribution.
I believe that the strong position we hold in the ever-changing marketplace is a testament to the special bridge we’ve established between our creative and corporate teams. This important ingredient of our success is a direct result of cultural and entrepreneurial changes that are taking place in every corner of our company. Together with the publishing groups, Madeline has been instrumental in helping me make those changes. The excellent work that Madeline and her teams are doing to support our publishing programs has ensured that we have become even more content- and author-centric as well as reader- and market-focused.
Madeline personally embodies in so many respects the values that we as a company hold high: She is a transparent and clear communicator; she is dedicated to teamwork and collaboration; and she combines a passion for books and publishing with pragmatic business expertise and the highest integrity. I know that I am among many who benefit daily from Madeline’s insights and ideas, and I am personally grateful to have her as a member of the Random House family and our worldwide senior management team.
Please join me in congratulating her on her appointment as Chief Operating Officer, and in wishing her continued success.