Apple Responds: We Are Not Tracking Your iPhone


Apple (s aapl) answered questions about location information stored on the iPhone in a press release issued early Wednesday morning. The official statement follows last week’s revelation at a location services conference that Apple’s iOS 4 included an unencrypted location tracking log file. Here’s Apple’s statement in full:

Apple would like to respond to the questions we have recently received about the gathering and use of location information by our devices.

1. Why is Apple tracking the location of my iPhone?
Apple is not tracking the location of your iPhone. Apple has never done so and has no plans to ever do so.

2. Then why is everyone so concerned about this?
Providing mobile users with fast and accurate location information while preserving their security and privacy has raised some very complex technical issues which are hard to communicate in a soundbite. Users are confused, partly because the creators of this new technology (including Apple) have not provided enough education about these issues to date.

3. Why is my iPhone logging my location?
The iPhone is not logging your location. Rather, it’s maintaining a database of Wi-Fi hotspots and cell towers around your current location, some of which may be located more than one hundred miles away from your iPhone, to help your iPhone rapidly and accurately calculate its location when requested. Calculating a phone’s location using just GPS satellite data can take up to several minutes. iPhone can reduce this time to just a few seconds by using Wi-Fi hotspot and cell tower data to quickly find GPS satellites, and even triangulate its location using just Wi-Fi hotspot and cell tower data when GPS is not available (such as indoors or in basements). These calculations are performed live on the iPhone using a crowd-sourced database of Wi-Fi hotspot and cell tower data that is generated by tens of millions of iPhones sending the geo-tagged locations of nearby Wi-Fi hotspots and cell towers in an anonymous and encrypted form to Apple.

4. Is this crowd-sourced database stored on the iPhone?
The entire crowd-sourced database is too big to store on an iPhone, so we download an appropriate subset (cache) onto each iPhone. This cache is protected but not encrypted, and is backed up in iTunes whenever you back up your iPhone. The backup is encrypted or not, depending on the user settings in iTunes. The location data that researchers are seeing on the iPhone is not the past or present location of the iPhone, but rather the locations of Wi-Fi hotspots and cell towers surrounding the iPhone’s location, which can be more than one hundred miles away from the iPhone. We plan to cease backing up this cache in a software update coming soon (see Software Update section below).

5. Can Apple locate me based on my geo-tagged Wi-Fi hotspot and cell tower data?
No. This data is sent to Apple in an anonymous and encrypted form. Apple cannot identify the source of this data.

6. People have identified up to a year’s worth of location data being stored on the iPhone. Why does my iPhone need so much data in order to assist it in finding my location today?
This data is not the iPhone’s location data—it is a subset (cache) of the crowd-sourced Wi-Fi hotspot and cell tower database which is downloaded from Apple into the iPhone to assist the iPhone in rapidly and accurately calculating location. The reason the iPhone stores so much data is a bug we uncovered and plan to fix shortly (see Software Update section below). We don’t think the iPhone needs to store more than seven days of this data.

7. When I turn off Location Services, why does my iPhone sometimes continue updating its Wi-Fi and cell tower data from Apple’s crowd-sourced database?
It shouldn’t. This is a bug, which we plan to fix shortly (see Software Update section below).

8. What other location data is Apple collecting from the iPhone besides crowd-sourced Wi-Fi hotspot and cell tower data?
Apple is now collecting anonymous traffic data to build a crowd-sourced traffic database with the goal of providing iPhone users an improved traffic service in the next couple of years.

9. Does Apple currently provide any data collected from iPhones to third parties?
We provide anonymous crash logs from users that have opted in to third-party developers to help them debug their apps. Our iAds advertising system can use location as a factor in targeting ads. Location is not shared with any third party or ad unless the user explicitly approves giving the current location to the current ad (for example, to request the ad locate the Target store nearest them).

10. Does Apple believe that personal information security and privacy are important?
Yes, we strongly do. For example, iPhone was the first to ask users to give their permission for each and every app that wanted to use location. Apple will continue to be one of the leaders in strengthening personal information security and privacy.

Software Update

Sometime in the next few weeks Apple will release a free iOS software update that:

  • reduces the size of the crowd-sourced Wi-Fi hotspot and cell tower database cached on the iPhone,
  • ceases backing up this cache, and
  • deletes this cache entirely when Location Services is turned off.

In the next major iOS software release the cache will also be encrypted on the iPhone.

The “discovery” of the file actually just publicized to a much wider audience what infosec professionals already know, which is that iPhones gather and store device location logs. Nonetheless, the announcement sparked questions from U.S. and international lawmakers, and investigations by the Wall Street Journal (s nws) and other media entities.

But as Apple’s answers above indicate, the info appearing on your iPhone isn’t necessarily data gathered by your phone itself at all. It’s a selection of anonymous, crowd-sourced data that provides the location of cell towers in your immediate area. That explains why many users were seeing the odd location pinpoint in locations where they hadn’t been or which appeared to be inaccessible (in the middle of a river, etc.). Of course, the end result is still that your phone provides a rough record of where you’ve been.

Apple does admit that location info shouldn’t continue to be gathered for its crowd-sourced database when you have location services turned off, and promises a fix for that bug. It also promises changes to how the data is stored, gathered, and used in backups that should greatly reduce or eliminate any privacy concerns.

Apple answered at length regarding this issue, which was clearly beginning to become a sore spot for the company and the subject of inquiries by lawmakers. Does the answer Cupertino provided put your doubts and fears to rest?



I wasn’t worried at all. I’m certain that government entities have the ability to locate your phone whenever they want, whether apple made your phone or any other company.


Glad they came out with a response to allay any misconceived perceptions that the blogosphere seems inclined to agree with. Will definitely be interesting to see what Google’s and Microsoft’s response will be; it seems as though Apple have got an unfair amount of stick for something that down to a bug, although it is quite the oversight even if that’s all it was.
I have to add, doesn’t it seem that there’s an increasing “hate” for apple?


Not sure about the hate for Apple. I think it’s life at the top… wouldn’t have thought that a few years back. However they will be under the microscope as long as they keep kickin’ ass as they are currently doing. I really think they can handle it. They don’t knee jerk react to the press. But deliver methodical, logical, rational responses. Oh yeah, they’re an engineering company. They understand the problem first, then react. They’ll be alright ;-)


Thanks for the detailed post. I am satisfied with apple’s answer. I have been a software developer and now product manager. Having seen many challenges & ways to circumvent that and then by doing so creating new set of bugs is not really uncommon in the software world and apple’s reasons and justifications are perfectly understandable.


I was never worried about it in the first place. There were plenty of expert refutations following the original paranoia to forgetaboutit. Besides, my life is too unimportant to care who knows where I am. I am shielded by my insignificance.

Darrell Etherington

That’s a good point. I felt sort of similar. I’ve said before that sharing personal info is becoming less of an issue, and I think that feeling you identify is a big reason why.


Yes, and the others. Will be interesting to see the contrast in responses. Of course, the media/blogs probably don’t give a rip as only link-bait headlines with Apple in them attract any kind of traffic.

Simon Hibbs

If what Apple says is true, then the database can’t really be used to calculate where the iPhone was. Only the iPhone could do that at any given moment, by comparing the signal strengths it’s getting at that moment from the cell towers and hotspots to their location information in the data set.

I noticed from other articles on this that an email attributed to Steve Jobs claimed that Android phones actually do track the user’s location. Has anyone investigated to see if this is true?

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