Kevin Smokler is the co-founder/CEO of BookTour.com, an Amazon-funded startup which offers affordable software tools for authors. He is based in San Francisco, and can be found on on Twitter at @weegee.
I can think of almost 20 startups — all with funding — whose primary aim is to improve “book discovery” online, and I’m sure there other companies that I’m not even aware of.
That’s a considerable rush of investment for book publishing, an industry usually wall-flowering at the innovation ball. The entrepreneurial momentum around “discovery”-where publishers suggest unfamiliar but useful content to a user based on that user’s previously stated interests-suggests an important energy and excitement around key aspects of the book business’s future.
If discovery is the next frontier of the content business, music has begun laying out streets and building towns, the book business is in a land rush, and the movie and TV businesses are just starting to pack up their wagons. Music services are clearly at the forefront of cracking the discovery nut. That industry has had discovery as a feature as far back as the LaunchCast Player in 1999, and as the basis of Pandora’s entire business in 2005. (Prepare for another huge shakeup in this zone when Spotify lands in America.) Film and television have Netflix’s collaborative filtering technology (a feature, albeit a core one) and new kid-on-the-block Jinni is billing itself as “Pandora for movies.” But that’s about it.
The visual entertainment space has yet to leverage discovery around new releases in the way that music has with the new Nomis App (it scans your iTunes Library and alerts you when those artists have new albums out) or publishing with the Any New Books email-notification service (Any New Books?). The day I can find out what movies are coming out without sitting through advertisements, or know what in the new fall TV lineup is me, as a fan of Criminal Minds, is the day I move filmed entertainment out of last place. But we’re not there yet.
The rapid adoption of e-books provides a unique opportunity. According to Forrester Research, digital sales of books grew 176 percent in 2009, and they’re predicted to cross $1 billion in sales this year. Meanwhile, the New York Times (NYSE: NYT) recently added an ebook-only bestseller list. An addictive, intuitive discovery tool could tap into this rising tide. Imagine if the next time you’re shopping for an e-book, your favorite retailer, through partnerships with your favorite discovery service, knew not only the last book you read but the last five you read on vacation, how fast you finished them, and if they were better reads for a trip to the beach or a weekend of mountain climbing? It’s safe the say that kind of service would fuel an additional pop in e-book sales.
The race to build this better discovery tool for readers is not only on — it is crowded. For the companies leaning hard on engineering, like Discoverreads and WhatShouldIReadNext, book data from the user (usually beginning with books they’ve already read/liked)) is crunched against preference patterns created by other users and run though a proprietary algorithm. Others services create a social experience around reading itself (BookGlutton with online annotation, Copia with discussion while reading or afterwards), and view discovery as a secondary benefit of participation. More general recommendation services like LivingSocial and GetGlue are hybrids — treating your new favorite book, video game or beer as a set of fertile data but only good for growing recommendations when planted alongside those of your friends and extended social network.
Book discovery is as necessary for the publishing business as it is difficult for the startups to solve. Readers seek out books for four primary reasons: familiarity with the author; interest in the subject; a recommendation from a trusted source; or hearing about it through the media. But readers state their book-reading preferences via dozens of smaller criteria-price and format, genre and setting, length and likeability of the protagonist or point of view.
Hitting a bull’s eye with one of the top four, particularly with fiction, particularly with a debut or lesser-known author, is tough. But toughest of all is to drive sales based on recommendations– recommendations not just from friends but from other sources as well. That’s because recommendations take longer to bubble up, can’t be created by spending more money, and in some cases, never happen at all. People recommend books based on those dozens of smaller criteria/data points above. Any tool that does book discovery well has to take most, if not all, of those criteria into account. Another natural disadvantage for book discovery: It takes more of a user’s time to sample a book than a song or a movie trailer.
To illustrate my point about the shortcomings of discovering as it now exits, I decided to run my favorite book– And the Band Played On by Randy Shilts, the defining political history of the AIDS epidemic–through a few book-discovery services. The tool What Should I Read Next apologetically returned only three results (the first was Ken Kesey’s One Flew Over the Cuckoos Nest) with the explanation: “This is probably because your search title/s don’t appear in many users’ booklists.” The site Discoverreads returned a decent assortment of gay-friendly fiction (Angels in America , A Home at the End of the World, etc.) and investigative journalism (We Wish to Inform You by Philip Gourevitch) but no book younger than 10 years old. GetGlue returned Mr. Shilts other two books and three other titles about AIDS–all logical, if obvious, suggestions. If I were a publisher, I’d have wanted the bestselling Emperor of All Maladies: A Biography of Cancer which came out this past fall, suggested. But that suggestion requires, at minimum, a leap across author, publisher and era.
How much readership data is currently being collected? All of the startup companies have access to elemental book data (author, publisher, category, length) that is collected by one of several competing cataloguing systems (Library of Congress, OPACS, Amazon) and accessible via API. But things gets significantly more challenging as you move away from data that is provided as a matter of course upon a book’s publication and into less standardized indicators of reader preferences. Put simply: how do create a data set around “Books to read following a death in the family?” or “Paperbacks that fit into a back pocket?” Those intangibles are the many minotaurs in the labyrinth.
It is fair for publishers to ask if the current discovery tools are good enough to grow sales – in other words, whether spending precious marketing dollars and time cultivating relationship with new tools will really help sell that many more books. But that is myopic. When it comes to deciding which book to read next, most people today are, at best, uncertain and, at worst, lost. When there isn’t an easy answer to that question, many book consumers decide simply to do something else with that free time–play another game of Angry Birds, or have dinner with friends, or go to bed early- all leisure activates that don’t require lengthy explanations of their value.
Better discovery tools are the key to allowing books to compete with these other activities on an equal footing. When I want to know which song to listen to next, Pandora already knows my tastes and can tell me with one click. It will be a glorious day for readers when, with that same level of sophistication, we have similar tools for books.
This article originally appeared in BookTour.com.