Get a $100 Refund on Recent iPad Purchases

26 Comments

Apple (s aapl) wants to make good with customers who feel burned by the introduction of the iPad 2 and the $100 price drop on the original iPad. The company will be refunding customers the $100 difference between first-generation iPads bought before yesterday and those bought after the price drop, so long as the purchase happened sometime in the last two weeks.

The refund has been confirmed by Apple’s sales team and various other outlets, including Electricpig.In order to qualify, you’ll need to have purchased an iPad within 14 days of yesterday’s announcement, which puts the earliest eligible purchase date at about Feb. 16. Customers seeking the rebate will also need to have their receipts on hand.

This is actually pretty generous of Apple, which hasn’t done the same thing with the iPhone or iPod touch, as far as I can remember, unless you count the $100 in-store credit it offered to early iPhone buyers after that device got a price drop, which wasn’t the result of a new model being introduced. It has arranged rebates for customers who purchased Macs on occasion, but only to refund them for major OS updates that launched just after their new machines shipped.

What do you think? Is this a nice gesture, too little, or overly generous given that hardware updates are an inevitable part of buying gadgets?

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26 Comments

brian

Here is what it says on the Apple site!
Pricing
Should Apple permanently reduce its price on any Apple-branded product within fourteen (14) calendar days of the date of purchase, you may request a refund of the difference between the price paid and the current selling price. An original purchase receipt is required, and you must request your refund within fourteen (14) calendar days of the price reduction. Please note that this policy does not apply to temporary price drops or special offers, such as price reductions that occur during holiday sales events (e.g., “Black Friday”).

Check it out!

Amanda

Yeah, the rebate is only good if you are a US citizen. Apparently if you are in Canada, you don’t qualify!!

Derby

I bought the iPad on 20 Feb at a Apple Authorized Reseller in Hong Kong.
Today I asked them about the refund, they said this is available in US only.
Is that true? I am so disappointed about this :(
What can I do?

Shannon

I think it’s bull that because I bought mine on Feb 4th and if I had known the new one was coming out I would have waited. 12 days too soon to get the rebate.

Mir

I just talk to an Apple specialist and she said this is not true at all. I bought my ipad on Feb 18th, and she said Apple is not doing the refund and that it would appear on Apple website if it was true.

William Bolderson

What about me? I bought my 64 “1st Gen ipad” on the on the 6th of FEB, 2011… 14 Days?!!! Its not right. Thanks Apple.

HH

I just called the number on the link from Ted and they are crediting my credit card back $100 plus tax. No problem.

GregCPX

I called Apple, they told me point blank this was untrue and that it was not Apple’s policy.

Don’t get your hopes up folks…I think this is only a rumor.

Robin

I purchased a refurb on the 22nd, just hours before the announcement of the press conference on the 2nd. After the press conference on the 2nd, I saw the price had dropped $70 and called customer service but was denied a credit. Called again this morning after all the news articles came out yesterday and they gave me the $70 credit. I am very happy! The iPad 2 does not have any extra features that I really want. 0.2 pounds lighter? Big deal! Cameras, not what I use the iPad for anyway.

Sunshine1970

My friend’s mom bought an iPad within this time period. Probably from Best Buy. So, as long as she has the receipt, she can take it to an Apple store, and they’ll give her the refund?

John

I went to the Apple store and Best Buy about a week before the release of the IPAD 2 and no one said a word about the new release. I can understand Best Buy not knowing, but the Apple store……they had to have known.

dindo

dont ask bestbuy. go to the apple store and show them the recepit

Kristine

I just got off the phone with apple and they said there is NO rebate.

EB

Apple has always had, for as long as I remember, a 2 week price matching deal. On all hardware they sell, including the iPhone, iPod Touch, and Macs. This is nothing new. They often discount old models to get them out of inventory, and at that point you have an option to either trade in for the new model, or get the new pricing on the one you purchased.

Ray

I just got a 16GB 3G model off of eBay this week. Do you think I’m eligible?

Michelle

I just spoke to two different people at Apple. They are all denying the refund. So wherever this info is coming from. Its incorrect.

Adam

I’m just upset. I bought my mom an iPad on the 11th at Best Buy.

I think this is a nice gesture and I welcome it. But I’m kicking myself because I knew this announcement was coming, but I wasn’t expecting a release exactly 1 month after I bought it.

I’m sure she could have waited a month for her birthday present.

blue blazer

Ahh..that sucks..Oh well I bought my girlfriend one for Christmas knowing the Ipad 2 would be released in March.. Sounds like you should have done research instead of jumping on the apple bandwagon..

Carm

My hubby bought me mine from Best Buy on Feb 14. I just returned it today and got the full refund. I believe as long as you return it within 30 days, you are ok.

Disappointed with BB

I bought iPad from BestBuy on Feb 14. Today I went back to the store and asked for return or exchange for an iPad 2. They rejected and said that return should be done within 14 days.

I argued that the policy on the receipt says everything except notebook and several others can be returned within 30days. The store manager said they have additional policies that are not mentioned in the receipt.

My concern is that the policy on the receipt is the thing they promised to customers. They should not apply other new, inconsistent policies to customers.

Anyway the is nothing I can do to change their stand because my money is already in their hands. They just didn’t care my complaint. But I am so disappointed that I will try my best not to buy anything from BestBuy.

Atul Chitnis

Any idea (or way of finding out, other than calling Apple India, the “No Specialists”) whether this applies to non-US customers as well? Apple “launched” the iPad in India only end-January 2010, and sold ALL stocks.

Comments are closed.