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Backup Service Mozy Drops Unlimited Plan

Mozy, a popular cloud backup service, has announced that it’s changing its pricing and dropping its MozyHome Unlimited backup plan. Two new MozyHome plans are available: $5.99 per month for 50GB of storage and backing up one computer, and $9.99 per month for 125 GB and backing up three machines. Each additional 20GB of storage or computer to back up then costs an extra $2 per month.

Dropping the unlimited plan represents a significant shift in the Mozy offering. The company says the change is necessary because its users are storing much more information now (particularly photo and video) and backing up multiple machines, and goes on to explain that for most Mozy users, the change will result in a price increase of $1 per month. I imagine that some users will now be investigating other cloud backup solutions still offering unlimited storage, such as Carbonite, CrashPlan (which won TheAppleBlog’s Mac Backup Smackdown last year) or Backblaze.

The new plans are effective immediately for new customers. For existing customers, the change will only come into effect from March 1, 2011, and monthly, annual or biennial plan holders will only migrate to the new plans at the end of their current term. MozyPro users will be unaffected by the change.

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18 Responses to “Backup Service Mozy Drops Unlimited Plan”

  1. This was a shock today when the message popped up. The answer is pretty simple, I’ll do a little pruning and throw the excess into an expanded DROPBOX which runs way faster than Mozy and I get the benefit of SYNC at the same time. Bye bye EMC.

    Joe Daddy

  2. I´ve seen quite a lot of online storage providers to limit their “unlimited” plans recently. Mozy at least seems to be honest about it. Nomadesk calls it “fair use”. And others like Box.net hide the limitations in their terms & conditions text.

    You have to get used to the idea of paying for your online storage as well. In our case we tell users directly about pricing and we are definitely not the cheapest ones on the market. But we use dedicated, redundant hardware to store all your data. And we encrypt everything beforehand. Quality has a price.

    • EMC Messed It Up

      Spoken like a good EMC drone. I was wondering when the high margin focused execs at EMC would drive higher prices for their commodity prices. Storage is a commodity.

      • Well, as you can see from my profile I work for another company offering online storage as well. And we all have operating costs. You could go for unlimited plan providers and hope they get break even someday. My opinion? None of them will ever.

        Still agree that storage really is a commodity. But if you run a dedicated, secure and scalable cloud storage solution with added functionalities you also need to generate some money from your customers in the long run.

        And I gladly pay for quite a lot of web services – because they do deliver added value to me and our business.

  3. Jerone F.

    My new Mozy monthly would increase to $67.99 or nearly $800 a year. I can buy a pair of 2TB hard drives for $198 shipped. Cost of the smallest safe deposit box at my bank is $41 a year or $167 for five years. I can rotate backups at the bank, save cash, and store even more data. Bye bye Mozy!

  4. Spideroak.com – online backup and sync are offering 20% off paid data plans for users who switch!

    SpiderOak offer online backup and sync for Windows, Linux, Mac and Mobile in 100GB increments at $10 month or $100 year which drops to $8/month or $80/year per 100GB with discount code ‘mozy’.

    Try out spideroak FREE today at spideroak.com

  5. Robert Lucente

    Why don’t these types of reviews include elephantdrive.com. Please note that they don’t pay me to post this type of thing. I am a really satisfied customer because of their quick response whenever I have had issues.

  6. I use Mozy only because it is unlimited. My gf is using Jungle disk (she has less data).

    Jungle disk is a lot faster (really a lot) and for sure more reliable (Several times Mozy was not backuping for almost 1 week and no real solution from support except “wait”!!!).

    As the prices are now almost the same, the decision to switch to Jungle disk will be less difficult.

    • I imagine there are lots of users who only currently use Mozy because it’s unlimited. Mozy are probably hoping that many of them will stay, anyway, but given it’s not hard to switch to another provider I can see them losing a lot of users. They might be OK with that, though, if heavy users were losing them a lot of money.

  7. According to Mozy’s wewbsite I’ll go from $4.99/month to $89.99/month – that’s a year I’ve wasted backing up data [and yes it took me a year to upload everything].

    At those prices it’s cheaper [and quicker] to buy offline storage.

    • Ouch, Dave, that’s quite a jump! Though I would guess that it’s power-users like yourself who have persuaded them to turn off the unlimited plan. There are several competitors, of course, but if you’re backing up that much I’d probably go with local backup myself.

      • I’d have been quite happy to pay rather more than $4.99 a month – and I bet others would have too. The problem is that the market seems to be targeting small scale home backups and cutting out the professionals.

    • “and yes it took me a year to upload everything”

      I believe it. That’s the deal-breaker for me, more so than the cost. I’ve tried several cloud backup services and it just takes too long. The idea of having to wait a few weeks (or months) to recover a few hundred GB of data is worrisome.

      What I ended up doing instead is:

      1. Back up all computers to a network drive.

      2. Back up the network drive to two portable hard drives, which I rotate every week or so — one stays off-site while the other stays connected, and then I switch them.

      It’s not ideal, because it’s not 100% automated, but my data is never more than a few minutes away, unless a significant natural disaster strikes (in which case I’ve got bigger problems).