Salesforce Acquires Dimdim


salesforce logoCloud CRM provider Salesforce has announced the acquisition of web conferencing and meeting tools provider Dimdim. Salesforce says that it will use Dimdim’s technologies and development team to add new real-time communication capabilities to its Chatter collaboration platform.

Today’s acquisition is the latest in a series of acquisitions in the collaboration and web communications arenas, including Salesforce’s acquisition of the email contact management company Etacts, and Skype’s announcement that they are buying mobile video provider Qik.

Salesforce says that it plans to follow “the proven Facebook model of combining collaboration and communication into an integrated service.” With consumer sites like Facebook and Twitter creating expectations of real-time social sharing, it is important to incorporate such capabilities into the enterprise. A Dimdim acquisition seems to fit logically into that vision.

It appears likely that Salesforce will use the acquisition to add Dimdim’s presence and on-demand meeting and collaboration tools into Salesforce’s internal systems. At the recent GigaOM Net:Work Conference, Salesforce CEO Marc Benioff discussed how they are using their Chatter tools internally to flatten the structure of their own organization, and to allow collaboration and communication across all parts of the company.

We’ve been fans of Dimdim as an easy-to-use and affordable screen-sharing and meeting service, and we’re sorry to see it being lost as an option. New account creation has already been disabled, and it appears that existing monthly accounts will only be available until March 15. Annual accounts will remain active until the current subscription period ends.

Have you used Dimdim? How will the acquisition affect you?

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Usman Khawaja

Banckle is also offering web conferencing, webinars, audio and video conferencing services as an alternative to all DimDim and other general users, FREE for 1 complete year Users can record and playback meeting sessions, and also share screen, applications, PowerPoint presentations or whiteboard with their clients and colleagues from around the globe. It offers almost the same set of web and video conferencing features as were supported by DimDim and you can compare them both here


If anyone is looking for a DimDim is a customer service oriented web and video conferencing company that has been around for more than seven years. Like DimDim operates on Flash and is completely browser-based We welcome all DimDim clients to experience a free live demonstration of our web and video conferencing system at

Rod Montgomery is a good alternative, and it’s open source.

Kudos to Scott for not describing Dimdim as open — they went SaaS and abandoned the open source code two years ago.

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