Cord-cutters Are Hulu, Redbox and Netflix Junkies


The threat of cord-cutting is real, but not as big as one might expect, according to new research from Parks Associates. The Dallas-based market research company is estimating in its new “All Eyes on Video” report that less than 8 percent of U.S. households are thinking about canceling their pay-TV subscription in favor of online services. However, cable companies shouldn’t celebrate just yet: Cord-cutters seem to be trendsetters, who not only watch way more online video, but also rent a ton of DVDs.

The new findings from Parks Associates come only two days after Strategy Analytics released its own study about the value perception of cable TV, which painted a slightly different picture, stating that less than 22 percent of cable’s customers were thinking that they were getting their money’s worth from their subscriptions. Taken together, both studies seem to signal that the real winners of any move towards cord-cutting could be paid services like Netflix (s NFLX).

Parks Associates is estimating that about 5.5 million U.S. households are seriously considering cutting the cord, down from 2008, when that number stood at 11 percent. And the number of people who actually follow through seems to be even lower: Park believes that only 0.5 percent, or 350,000 homes, have cut the cord so far.

And households considering cutting the cord watch 10 hours of online video per week, which Parks calls “much higher than typical video consumers.” Potential cord-cutters also rented a median of 18 DVDs during the last six months, compared to two DVDs for customers willing to stick with cable.

What explains the discrepancy? Netflix (s nflx), of course, a service with its high turnover rate for rentals, and possibly Redbox with its ultra-low rental prices, according to Parks Associates research director John Barrett. “Nobody is going to rely on online video alone — households likely to cancel their TV services are going to use a mixture of online video, free-to-air broadcasts, and DVDs,” he said, adding that the threat of cord-cutting was “real but misunderstood” because people tend to focus on online video alone and ignore DVD rentals.

The Strategy Analytics report released earlier this week suggested that two-thirds of cable customers wouldn’t think twice about saying bye-bye to their cableco if someone offered them a better deal. Park Associates is now reporting that potential cord-cutters are very interested in accessing pay-TV online, a sign that the company views as encouraging for TV Everywhere.

Of course, it’s also good news for Netflix. The company has been pushing hard to make its Watch Instantly feature more attractive to its customers, but Netflix CEO Reed Hastings has said it will likely continue to rent out physical discs for decades to come. DVD rentals plus a growing online library for a price point much below your average cable bill — sounds like a potential cord-cutter’s dream, doesn’t it?

Related GigaOM Pro Research Briefing (subscription required): The Future of Pay TV Services


Warren Cohen

Stands to reason that if media companies lose their consumer DVD and cable windows to the likes of Netflix, then they’ll raise DVD rates for Netflix, which will result in a higher price for that monthly Netflix subscription (or one box rentals). Hulu also about to have a premium paid tier. So the few cutters should enjoy the pricing anomalies while they last.

Paul Jones

If you look at the demographics of the cord cutters, I would speculate that the group is male dominated in the 18-34 range and extremely tech savvy. They are likely the early adopters of technology, the first group to regularly consume online video and watch movies on their computers. This is the same group that was the early adopter of DVD’s, back when the market was relatively small in the 1999-2000 period. It think it is going to take at least a few years before people begin cutting their cords in masses, and that of course assumes that the cable companies do nothing to counter the threat. That is absolutely not the case, as the cable companies are well aware of the threat and are taking strategic action now. I think cord cutting will continue to ramp, but the cable companies will surely prevent it from reaching mainstream levels.


I’m a proud cord-cutter as of last year and have never looked back. Hulu and Netflix streaming are it for me!

World TV PC

It makes sense. If your looking to cut the cord then your not only going to watch online but also rent dvd’s. You need something to fill the void when you hit that cancel button!!

Comments are closed.