Do Cloud Users Need Smartphone Data Recovery Services?


Just how much *is* that smartphone data worth to you? PocketMac thinks it’s priceless, and for some, that could well be true. That’s why the company offers their Recover My Smartphone service — as long as your handset powers up they can get the data from it for you. In the case of a broken screen, inadvertent water introduction or other injurious incident where you can’t pull your data, a service like this is useful. The PocketMac folks will either create a DVD of your data or they can recover the info and move it to another device for you.

But let’s get back to the original question: how much is your data worth? It had better be worth a bunch because the service fees start at $199 for basic data recovery and DVD creation. Another $50 puts data on a new device and in both cases, return shipping is included. PocketMac says that their process turns around your data within five to seven days, which is pretty speedy. It ought to go quick — the company has over 32,000 hours invested in reverse-engineering and dissecting smartphones to see what makes ’em tick.

While the service sounds useful, it’s unlikely that I’d personally use it. “But don’t you value your smartphone data?” you ask? Of course I do — no more and no less than most of you. My situation doesn’t really warrant such a service, however. My gradual move to the cloud over the past few years essentially provides me with a native backup service. Contacts, mail, calendar events, documents, media and more are already backed up on someone’s servers and are easily pulled back down. Even applications specific to devices and platforms can be restored — the Palm Profile on the Pre (s palm), for example, keeps track of what webOS software I’ve purchased and it re-downloads the apps in the case of a restore or new device. There’s still a need for PocketMac’s Recover My Smartphone service, but less of one of those who live in the clouds.



Yeah. I back up my smartphone. And I back up the backup. That is good enough.


Everything I have on my smartphone (iPhone now, Pre and WM phones in the past) resides elsewhere (I use Exchange too). These services, while nice for some, have little use to me.

Comments are closed.