Arguably, Zoho is a competitor of Google’s (s goog), since both include web-based document creation and editing tools among their product offerings. That hasn’t stopped Zoho from offering integration with Google products in the past, and today it introduces full Google Docs compatibility, a move which shows it puts customer needs ahead of all other concerns, if you ask me.
Zoho CRM, Zoho Mail and Zoho Docs all get new abilities to interact with and use documents from Google Docs, which should be welcome news for anyone wanting to try out the Zoho alternative without either starting from scratch or going through an arduous migration process with their existing library of docs.
Attach files directly from your associated Google Docs account to Leads, Accounts, and Cases within Zoho CRM. All you have to do is authenticate using your Google credentials when prompted, and voila, your Docs should appear for you to choose from, in addition to your Zoho Docs and files on your desktop.
Adding an attachment when you’re composing an email is as easy as clicking on the little arrow next to the “Attach” link, and selecting Google Docs from the list of sources. If you haven’t done so already, Zoho will send you to Google to authenticate, and then your files will appear in a list with checkboxes next to them so you can select multiple attachments at a time. Zoho also allows you to filter your Docs, so that you can view only text, spreadsheet, or presentation files.
The same interface is used to get documents directly from your Google Docs account to both Zoho Docs and Projects, although you might want to note that with Zoho Docs, uploading directly from Google is supported only in the dashboard view. Trying to do so from the dedicated Docs window only allows you to import from Google Docs files you’ve downloaded to your desktop.
I’ve always been a Google user myself, but upon revisiting Zoho’s offerings for the purposes of this piece, I find myself wondering why. I’m not a Gmail or Google Calendar guy, and short of forthcoming integration with Google Wave, which I’m not crazy about anyway, there’s really no reason I should stick with Google when the competition is clearly much more obliging. For now, I’m going to test the Zoho waters and see how things turn out.
Does Google Docs integration give you a reason to give Zoho a try?