I’m Putting My Palm Pre on Notice


palm-pre-nfl-mobileThis weekend, I entered my sixth month of Palm Pre ownership. Back in June, both James and I purchased a Pre and walked away with good impressions. It’s been a solid and fun ride so far, but I’m regretfully putting my Palm Pre on notice. I’m going to give the webOS platform another few months to mature. If it doesn’t happen, I suspect I’ll either eat the early termination fee or I’ll add a different phone entirely to my Sprint account. I like the device very much, but I’m routinely carrying two phones because the platform isn’t where it needs to be for me. Many Pre owners are thrilled with their Pre and I’m not suggesting they shouldn’t be. I’m looking specifically at my needs — and they’re not yet met with the Pre. Why is that?

The most glaring deficit is in the available applications. It’s not a question of needing 100,000 to choose from — it’s simply a matter of not having major titles available in the Application Catalog. I realize that Palm hasn’t yet opened up the catalog to everyone, so I don’t entirely blame developers. And I knew in advance that development would be slow for this reason. But I’m getting antsy and tired of waiting. Look at this way — can you name five webOS software titles from major third-party developers? I’m struggling to do so. Even lesser known “brand names” or “web brands” aren’t in the catalog yet. It seems that as each day passes, I hear about a great new app for iPhone or Android, but not for Palm. Recently we mentioned a few of these: Slacker, Photoshop, Remember the Milk to name a few just in the past week or two.

In many cases, I can use the Pre’s web browser to get things done without using a mobile application. Much of my online time is with WordPress, since that’s where this site is hosted. I’m not creating posts on my phones, but I’m reading — and responding to — comments, checking stats, scheduling posts and more. That’s doable in a small browser, but the WordPress iPhone client has me constantly carrying my iPhone in addition to my Pre. And that’s just one of many examples. The few Twitter clients for webOS are usable, but the ones for iPhone and Android are far better in terms of the user experience. Facebook is the same way — in fact, that’s a prime example. Until recently, the limited Facebook web client for mobiles was abysmal to use — I couldn’t even respond to a wall post or comment. It’s much better now, but Facebook on iPhone is where it’s at.

And about that webOS browser — it’s good, but it still needs work. Some of the basic functionality that didn’t work on day one still isn’t there. I still can’t tell where I am on a page because there’s no indicator. And when I try to read a reader comment here on the site, tapping the link to it doesn’t take me to the comment — it simply takes me to the post page where the comment is. I have to manually go and find it myself. Is it any wonder I just use the WordPress client for iPhone?

In any case, I’m committed to give my Pre a fair chance, given the known schedule and constraints. And I do love the hardware as well as the webOS UI. I’ll probably give things until February to sort themselves out. If I don’t see enough progress, I’ll very likely look at what Android 2.0 devices are available at that time. I doubt it will be a Droid though, as I expect even better devices in the first quarter of 2010. Android is far from perfect, but its maturity is happening far faster. And it’s a vicious cycle that puts Palm at a disadvantage — as Android gains market share and features, developers are far more likely to invest their resources in a bigger platform.

Think I’m being to hard on my Palm Pre? Let me know in the comments — just keep in mind that I’m speaking about my own needs. If a webOS device is meeting all of your needs, then you should be happy with your device. I’m not trying to convince you otherwise, nor is this a “jumping on / off the bandwagon” approach. Every one of us should be evaluating the mobile tools we use. If they don’t work, then seeking alternatives is what we should be doing.


Wyatt LeCadre

You’re not being to hard on the Pre at all. Software is a major sticking point for mobile platforms right now. Unfortunately and unlike one commenter stated apps will not fix them selves. Software developers are looking for stable OSes to create profitable titles for. Palm is still not quite there yet, not to mention it’s only on Sprint which severely limits the Pre’s consumer reach. All this us being taken into consideration by software developers. Palm should gave some major changes by Feb. 2010 but if not I don’t know how they expect WebOS to keep up with major competitors. Windows Mobile and the iPhone have all the key developers in the mobile space with Android coming move up at a good pace. Which is why I’m also surprised that BB hasn’t died yet. Although it’s good at messaging it hasn’t changed much since it’s inception as a pager and for that RIM too, also needs to get off their Java train to something more robust or suffer the same fate as the PalmOS since other smartphones can accomplish the same tasks as BB.

Roel C.

I just hope Palm Inc. is still there by February. The company is bankrupt and users not being totally satisfied is not helping. Last Qtr Palm lost 160M and it is bound for Chapter 11 very soon if it does not comes up with a profit next Qtr. The price for the iPhone 3G at $99 is not helping either.

Too bad. Pre is a very nice phone with a great UI.


LOL. You are out of your mind and must be hating
palm for some reasons.


I switched from a HTC touch cruise(o2 xda orbit 2) to the Pre at the German Release roughly a month ago.
I am still wondering if I expected to much from the Pre.
Having a device that lets you install everything and being customizable before gave me quite a big dissapointment while using the pre everyday.
I share your thoughts. The Pre has quite the ability to be much more, if palm would go a few steps toward the community.
The app catalogue is not evolving as I expected it, way too many updates and apps.(Being aware of the fact that the pre was already on the us market when it was released in Germany)
Furthermore the webOS version here in Germany is way behind the us version.(Speaking of a big gap between the versionnumbers in germany and the us.)

But I will not send away my Pre. I am not a fan of phones everyone uses and wants to have. I wouldn’t change the pre for an Iphone. I caress my Pre and hope for a change in Palms marketing and communtiy thinking.


I love this post and it’s these type of posts that made me bookmark JKontherun and check it daily, often multiple times. I wish this site had more posts like these, just look at the conversation it initiated among readers. I admit that in the last few months I’ve not visited JKontherun as frequently as I used to because most posts were just brief snippets of info and reposts from other tech sites. There are plenty of websites that do that. I read JK because I want reviews and opinions from two average joe gadget geeks that have access to wonderful new toys and because I feel that your readers are a thoughtful and knowledgeable lot. I hope we get many more posts like this one. I’d like to become a regular reader again.


I agree with the quality on this blog. I look several times a day.


Palm Pre is a great concept but is dying because of the lack of support and lack of Palm’s own capacity to create a microcosmos around it. They now had enough time to get things done, you are pretty soft in your comments. No Skype client? No WordPress client? No MSN client? No widgets, no nothing.

I am picking up my Nokia N900 next week, which has full Linux (Maemo 5) built in. I hoped to get “the full computer experience in a pocket” from the Pre, but it failed.

Previously I tried the iPhone, the HTC Dream for Android and the Nokia N97 and they all fail to deliver, for one or another reason. The N900 looks great and starts off with many of the apps I expected for the Pre available even before launch.


Kevin said: “If it doesn’t happen, I suspect I’ll either eat the early termination fee or I’ll add a different phone entirely to my Sprint account.”
I appreciate the fact that you have hands on day-to-day experience with some of the top devices on different networks. It makes a noticeable difference in your blog (topics, news, comments)…so keep that Sprint account with something new if at all possible :)

James Kendrick

I’ve been getting a chuckle about multi-tasking for a long time now. Every single smartphone except the iPhone has it. BlackBerry, WinMo, Pre, Android, every single one, yet it’s still listed as a major feature for individual phones.


To the Palm’s credit, few or none have managed it as transparently and gracefully as WebOS. In my Windows Mobile 6.1 phone, multitasking meant a trip through WM’s unpleasant task manager. Worse, programs in the background would be randomly purged (without the user knowing) to free up memory.


Good pr/marketing…when I was deciding to buy one it was the first thing out of everyone’s mouth…:-)


yeah I agree with Kevin. When I picked up my Pre I thought that development would go through the roof (that, multi-tasking, and AT&T lying about their incredible connection rate) brought be me to the Pre.

The Oreo effect (including silent inline hardware updates and a “if they don’t speak up don’t fix it” mentality), simplistic aps like the mp3 player (I use Etymotic buds and the sound is still so-so compared to the iPhone), lack of development across the board, and app-envy is making me rethink my choice.

I generally like the Pre and was looking forward to Palm delivering on the promise of a phone that will grow into a great tool. It has a great browser, multitasking, and keyboard, but for example how long is it going to take to develop a great bookmarking system with folders and a simple text list to go along with the browser? Forget the Pixie, take care of your current customers or lose us to Android…


“Android is far from perfect, but its maturity is happening far faster.”

The Pre was, at launch, a much better device than the G1. Android has had a full year of software development, and only now is the hardware improving as well (for the past year, the only Android hardware was the same slow processor in the G1).

I’m not gonna lie, the current crop of Android phones are very compelling, but as far as maturity goes, it’s really taken a year for us to finally see the benefits. In that respect the Pre is maturing faster (multiple updates in the past year of release), but whether it’ll be enough to maintain competitiveness will be another story.

Kevin C. Tofel

I agree with you on the time for maturity. That’s why I’m waiting a few more months yet. But the window of opportunity is closing fast for me and my Pre.


The Palm Pre can’t forward text messages to a single person, let alone multiple recipients without a hack. Even my old, crappy, dumb phone can do that.

I’m so glad the keyboard was too small when I tried it out over the summer, otherwise I would have been stuck with a crappy phone that can’t forward text messages, do video, or download a wide variety of apps.


I hear this complaint all the time, that the Pre can’t forward text messages. Quite frankly, until people started complaining about the Pre not doing it, I had absolutely no idea that it was even a feature anyone used. Out of curiosity (because I’d seriously like to know), what type of use do you have for that feature?


I talked to another Pre owner recently (first time I ever saw someone else with a Pre) and this was the deal breaker. She absolutely needed the ability to forward text and since it doesn’t currently, she’s returning it.
I did show her how I was able to do it by hacking, but it’s not something normal users are going to do.

Ryan Gahl

Get Preware installed (precentral.net) (yes, homebrew stuff is niche but it’s also incredibly cool and useful) – there is a patch that enables that feature. I use it all the time – seamlessly fwds SMS and MMS to SMS/MMS or email…

Just be patient. Remember, Palm invented the “smartphone” market… they will get this OS polished over the next few releases.

T Man

“I still can’t tell where I am on a page because there’s no indicator.”

The iPhone (or at least the iPod Touch that I have running 3.0) doesn’t have this either. I wish the scroll bar would stay on all the time.

I was very excited about the Pre, and was waiting patiently for Verizon to get it next year. The Droid release has pretty much deflated that excitement for me though. With the fast processor and big screen, and various improvements such as Flash and HTML 5 support coming next year, the reasons for me to consider the Pre (or Pixi depending on whether Verizon gets both right away) are fading every day.

It’s a shame, since it is a great platform. But I think the Sprint exclusivity has done more damage than good for them.

Kevin C. Tofel

I’m surprised the iPod Touch browser doesn’t behave the same as the iPhone’s. Are you certain there’s no indicator there? It only shows as you scroll…

T Man

Yes, that’s what I meant, that it only shows when you scroll, which I wish it always showed. From your comment it sounds like the browser on the Pre doesn’t show an indicator when scrolling either? Hmm, that certainly would make it very lacking… Even my outdated Dare has it on the rudimentary HTML browser.

In comparison, I do have to say that browsing on my friends Droid, compared to my iPod Touch was much better. The speed at which scrolling can be done on the Droid makes it much easier to use Google Reader, which I use extensively.

Kevin C. Tofel

Correct, it only shows when scrolling on the iPhone. Sounds like the Touch is the same; thx for confirming. There’s no indicator of any kind on the Pre. Nor is there a way to get back to the top quickly — you have to scroll. iPhone OS gives you that handy scroll to top feature by tapping the menubar. *sigh*


I have temporarily(maybe?)switched from my Pre to a Treo Pro due to a little dust up with I.T. over Exchange access. After using WinMo again I had a rush of all the “little things” I was missing on my Pre:
-Voice dialing (45 minute commute, manual transmission, yeah…need it)
-Distinct notification sounds (its nice to know what to expect before you even look at the device)
-Category support on all PIM data (you blew this one Palm, you had this before!)
-Today screen (there..I’ve said it, I feel better)
Kevin I am surprised by the Twitter client comment as I find Tweed to be very good, maybe my exposure to other platforms is too limited. The only apps I really missed on the Pre were PocketInformant and eWallet. And the eWallet thing was really huge. I failed to realize how much I used the info I keep safely tucked away in eWallet.

I desparately miss the Pre browser, email, integrated search and the overall interface. All that stuff is really brilliant. So is file management. I never felt like I needed anything like File Explorer because all the apps always found the data they were supposed to…really simple.

So…will I switch back if I can get the Exchange thing resolved? Frankly…I don’t know right now. And that answer surprises me.


While I liked eWallet on WM, SplashID gets most of the job done on webOS.

Kevin C. Tofel

“Kevin I am surprised by the Twitter client comment as I find Tweed to be very good, ”

The Twitter clients for the Pre aren’t bad and they do include notifications which I like. But I started using Tweetie2 on my iPhone about a week ago and it’s in another class entirely, in my opinion.

Owen Money

It’s quite obvious that the Android Tsunami has just begun and 2010 will be the Year of Android. Don’t forget that as a proud user of Android you can leverage your experience with the many other Android enabled devices on the way. Android is much more than just a Phone platform. Linux + Java = Android = World Domination. As The Borg say, Resistance is Futile.


I have a Pre, but it hasn’t been out of its box in at least a month. For some reason, I just can’t get into that device. I can only last a few days with is before jumping back to my Berry.

Honestly, I’m not looking to pile on here, but my list of complaints about the Pre is far longer than my list of compliments. I’m a huge Palm fan, and I hope they can get this thing figured out. However, at this point, I can’t think of a single reason to recommend the Pre over Android, Blackberry or the iPhone.


The sound quality on the Pre is also terrible. There is no EQ control and way too much hiss for this to be considered a decent MP3 player, will have to carry a Cowon around with me now.


Sounds like possibly your Pre has a bad headphone jack or maybe your ears are more sensitive to it than mine, I barely get any hiss at all on my Etymotic hf2 headset.

As for the original post, I don’t know. Sure, there’s a lot more apps on other platforms, but I still haven’t seen any “killer app” that I really feel like I need. Is Slacker really all that much of an improvement for you over Pandora, Accuradio, and all of the Shoutcast apps? Is Remember the Milk any better than the built-in Tasks app? (I’m not a big user of Tasks, but it looks to me like the only difference is just that RTM syncs over multiple devices). As for the mobile Photoshop, I don’t know, I personally have never been somewhere where I absolutely needed to edit a picture immediately when I only had my phone with me. I totally understand that others have different needs, but I just really don’t see how these apps are helpful other than for the wow factor. They’re cool, but not necessities.

With Twitter, have you tried out Twee? I can’t imagine that the Twitter apps for other platforms have any different a user experience, and as far as I’m concerned it’s the best one on the Pre.

I agree entirely that the browser needs to support anchors within pages, I don’t know how they released it without that. A scroll bar doesn’t seem like that big a deal to me though. Can’t say I’ve ever actually wondered where I am on a page to be that worried over a lack of one.

Like I said, different people have different needs though. Don’t get me wrong, I fully understand webOS is still pretty much a beta throughout, but at the same time, these seem like nitpicks to me. If another device works better for you, of course that makes sense to use another device though.

You also mention Facebook, for the record we should be getting a free dedicated Facebook app from Palm this month (announced for Pixi launch), so I’ll wait and see how that is before complaining about it… Though honestly I only use Facebook for the contact info anyway.


Thanks for this post. I was considering trading my blackberry curve for a pre but since my blackberry works well for me, switching for the sake of checking out if the grass is greener, forget about it. I will take your word for it. Thanks!


Kevin, I agree with your post. For all it’s beauty, webOS still very much feels like it’s still in beta. There were rumors of a speed boost, but now I’ve heard those aren’t happening with 1.3.1. The Palm Pre has the raw processing power, so clearly something is amiss within the OS.

Homebrew was great for early adopters and techies, but it’s hurting Palm now. They’ve gone out and embraced homebrew. It’s become the minor league for the App Catalog. When the Pre was announced, Palm was all about the webOS experience. Can you imagine if Steve Jobs were running Palm? Would he require customers sign up at PreCentral, so they could download apps/patches? Their advertising talks about the Pre’s ability to Think Ahead. Really, then why is the app download process so convoluted. Great, they appeal to the geeks, but have alienated the mainstream.

Don’t get me wrong, I love webOS. I just think it’s moving too slow and homebrew will ultimately turn it into a niche phone. Palm needs more than that to survive.

As for Droid, the Apps still pare in comparison to both iPhone and Palm. Twidroid is the best Twitter app? Really?

Jose Muldoon

I love my Palm Pre it does exactly what it should. I wish it would do a bit more, but no phone is perfect. Palm is devoted to the WebOS platform, so more updates will come.

My major concern is the small keyboard and lack of space on the harddrive. But I’m not giving up my pre for these.


I feel the same way. I love the Pre but there are certainly some glaring omissions in terms of apps in the catalog. I also feel that Palm is being slow and maybe missing the boat on the oppertunity they had. Even thought they picked Sprint to launch with they still seem to be slow to make the needed changes. Now that the Android avelanche has hit it will be hard for developers to look at a device that has limited market penetration.

For me the biggest apps that are missing from the app catalog are –

Facebook – not overly important for me but this is something that most look for right away. The second they had anything ready for the WebOS they should have shot it out there.

IM – why is no one working on a good multi system IM client. With Multi-taksing being such a bit plus on the Pre why can’t we get a good IM client.

Well I could go on and on but the bottom line is that I think Palm better get in gear before Android takes over in the race for second.

Valerie B

I’m actually a bit befuddled by you and your post, along with the many others who’ve taken the “anything but Apple’s iPhone” with religious fervor. You’ve admittedly got an inferior product/mobile platform in the Palm Pre and you’re wondering if you’re being too hard on your Pre? Excuse me for saying it this way but — you sound insane. Like many on this blog/comments, I’ve had my share of Treos/palmos, winmo, nokias, blackberries, and blackberrys. I’ve spent time with virtually every smartphone including Droid. And I’ve spent countless hours with the Pre. Three things have impressed me and the Pre is not one of them. Blackberry has been great for messaging and as a pim. iPhone has been great as a media consumption and browsing device. And Android is quickly becoming more interesting and relevant. Where WinMo has failed (tieing everything to Windows on the desktop, server, and Office) Google will prob succeed since their portfolio of pdts and services are useful and pertinent on a smartphone. But the Pre? If Palm were the dominant smartphone, would u put up with its shortcomings? The fact that u r carrying around 2 phones when u acknowledge the iPhone does practically everything u need makes u sound internally conflicted about something other than product needs. I’d love to hear why u won’t just throw ur Pre back into the wild.


It makes him sound like a gadget blogger with phone lust. I can relate. And often carry multiple handsets as well.


You obviously have not used the Pre extensively. Anyone who believes that Android is a good OS and UI, and says the opposite of the Pre is (forgive me for saying it this way) soundly insane. WebOS is a superior platform when it comes to UI. Its OS has put everything in an easier way to manage, with littel hoops and ropes. Even on iPhone OS, which i really respect, I usually have to complete one to two extra steps to do the same thing I could do on the Pre.

I would agree that apps are very lacking, and that is very unattractive. But to say that one is impressed with BlackBerry, a company that has not changed the basis of their UI since its founding (they only change the look), impressed with Android, which takes people several minutes just to find out how to multitask, and iPhone, which is a great system… but has lacked basic feartures for years.

I can’t believe you when you say you have spent countless hours with webOS. Its simply not true. The UI, especially in the messaging areas (email, text, im, pic, etc) easily outperforms the blackberry (maybe not email, arguable). The UI and ease of use dominates the Android platform. iPhone OS is the only rival in UI here. I believe both are excellent, the Pre slightly out does iPhone because of how many steps it takes to do things.


I’m with you 100% on this Kevin. Spot on.

I love the phone but it’s been slow in development so far.
I think a lot has to do with the SDK not taking advantage of much of the hardware and general support for the device. The 3D graphics is not being used at all. There’s still no video recording.

I don’t want to totally abandon the Pre since I think there’s a lot of growing left to do. If Sprint came out with an Android 2.0 phone using Snapdragon, I’d seriously think of jumping on it. At least I’d be able to do an ESN swap to switch back and forth between the two phones instead of totally abandoning the Pre by going with Verizon.

Or we just don’t have patience with all the Android hype in the past months.


Here we are six months in, still no VVM app. I am sure there are a lot of folks (myself included) who would rely heavily on an app like that. One of the main reasons I jumped on the Hero was due to VVM. That app alone is enough to keep folks from dumping their Pre. I am almost at the end of my 30 days with the Hero, i have yet to see that WOW app in Palms app-catalogue. Palm is loading their catalogue with a bunch of redundant apps.


The apps are what is bothering me about the Pre. I love my Pre and love the way it moves and feels. It is the basic functionality that my Centro gave me that Pre still lacks:

— Forwarding text mssgs
— Different notification sounds for emails, txt, etc.
— Ringers are awful
— WebOS needs maturity. It still feels very basic.
— And apps. I can’t stand the Facebook App. It is awful

I don’t want to leave Palm, but if I don’t see improvement with Updates, I will be heading to HTC or something else.


9 days with pre and I am impressed w/few apps I have used. Friend owns G1 and he was impressed with youtube app. More apps and better battery life is what I’m asking for.


Kevin, you were spot on. I was an early adopter of the Palm Pre. It was (in my eyes) the closet thing to an iPhone without the restrictions and limitation of the iPhone/Apple/AT&T. I knew I would have to wait a little while for apps before they started rolling out.

I remember reading an article on PreCentral.net that stated Palm advised that they were “overwhelmed with app submissions” and hired 1 or was it two extra people? Either way, if they’re so overwhelmed why are they releasing 1-2 apps per day?

It’s clear to me that when they’re publishing homebrew apps in their app catalog they aren’t so “overwhelmed” with apps from known brands. And therein lies the disappointment. I’m OK with only being able to chose from 300 or so apps for a while, but at the very least can we get 300 useful, diverse apps? I’m sick of seeing flash cards, tip calculators, etc. They don’t have one compelling application that makes you say “WOW, did you see that app WebOS had”? For example, if they released SlingPlayer they would have one-upped Android. If they released an Official Google Voice client they would have one-upped Apple/iPhone. But that didn’t focus on attracting popular developers. Hell even if they had to pay them a little bit to rush development for their platform over iPhone (like that would happen) or Android.

I think WebOS is awesome. The multitasking is smooth, the phone is great (though people bitch about the keyboard I like it). My main grip is lack of apps.

I knew Android would be my next move, I simply hadn’t been happy with 1.5 and 1.6. So I held out for the HTC Hero on Sprint, I realized I hate not having a physical keyboard. Then I was sad to hear the Samsung Moment used a ARM11 processor instead of Cortex A8.

In the end, I gave up Sprint and the Pre and went with a Motorola Droid.

Let me say this is the best Android phone I’ve ever used, I’m a phone freak so I’ve used everything. Next to the iPhone this is the best experience ever maybe even better. It’s fast, doesn’t bog down, real keyboard, not much thicker than iPhone, multitasks, and has a ton of apps. Sure Apple has 100,0000 or something but how many of those apps are actually useful? I haven’t run across a situation where I said “I wish I had an app to do…” every app I’ve needed I was able to find in the Android app store.

Having previously tried slow HTC Qualcomm 528Mhz Android devices and Android 1.5 and 1.6 with it’s atrociously slow browser, I can finally say without doubt that the Moto Droid is a great phone and has sufficient apps.

I’m an IT geek so I can deal with not having a user interface experience that’s super easy. Apple has that down. Android takes some getting used to for your non-tech savvy but I love 2.0 and Droid.

I think WebOS is great but I also believe it’s going to be a niche operating system. I don’t think it’s going to gain wide popularity or developer support. Which is a shame because WebOS as built well though there are still a number of issues and features that need to be worked out. And STOP with the damn iTunes back and forth already. I left Apple/iPhone and AT&T to get away from that proprietary phone and proprietary resource hog called iTunes. Very unprofessional that they advertise iTunes support for the Pre by means of some weekly hack they implement. That’s so tacky Palm!


@Derrick, @Kevin,

I absolutely agree with you guys. I’ve been in contract with my carrier and will be for the next 6 months so when the Pre came out on June 6, I was simply an interested bystander (though one who drooled at the chance of following my treo up with a Pre).

Month by month though, I’d notice the lack new apps and found it so frustrating (since I considered myself a future Pre owner and Palm loyal). And again you’re right, most of the apps were trivial and painfully repetitive. It was horrible each time when I read the Palm press releases dismissing the urgency and importance of having developers deploy at full speed writing code. And now, Android has really begun looking like a viable option.

I still am still waiting to for an unlocked gsm version of a preferred phone to use on my carrier so hopefully when that time comes I’ll know how the webOS saga turns out.

Until then thank you both for really breaking it down to the core issues.


Wow, there’s a lot of passion about this. It’s definately lack of the apps – undeveloped browsers to just another weather application.

Now in January the phone overall is much better than it used to be. Unlike others, I have never had blowups or freezes and the last couple of upgrades have been pretty cool. So it does basically do what I need it to do.

However…it is STILL painful to still see important apps come out that say, “***** can run on PC, Mac, iPhone, Blackberry, Windows Mobile 2.0, Arrdvarks, Wii, all microwave appliances dating back to 1978 and… (tadaaaa!) now on Android.”

In other days a manufacturer paid the cool apps to get them on their hardware to make sure they didn’t look backward. Maybe being on Verizon will help. After all while Sprint can roam free on Verizon for voice so you get to benefit from that, Verizon has a better red map (more peeps – g). Can’t go back to AT&T – while they say they have a great blue map that doesn’t help much if you can’t stay connected.

One note – if better apps come out that ONLY work on the Palm Plus or Pixi Plus – well…that would end my interest right there. What the heck is a “instantly create your own hotspot for up to five devices with the new Palm mobile hotspot app” and why doesn’t my Palm have one?


I just read today that, hopefully, next month the full app catalog will be released, along with apps from other developers. We’ll see. (sorry I couldn’t find the link again) Personally, I love my pre. I tried the Hero and it just wasn’t as easy to figure out how to navigate different applications. I also really like having a real keyboard.


You got that one dead on. The Hero, like most Android devices, is surely competent… but I could not figure out how to open several apps at the same time right away. It took me over 10 minutes. Thats a lack of thought in programming. Its not polished, and its not nice to use. It seems like a very generic OS. I doubt 2.0 will fix this. I think it will mainly add new features.


I really enjoy my palm pre, much more than the iphone. But I think AT&T is to blame for that. I also find myself 6 months into ownership seriously looking at Android. I chalk it up to the old adage that the grass always looks greener on the other side. My phone does everything I need and want it to do and I like Sprint’s service and price.

However, it seems that the pre really isn’t doing what you need it to do at this point. I don’t think you are being too hard on it, it seems to have been rather slow to develop. From the sound of it I bet you end up jumping ship.


I had the Droid envy. After playing with Droid on Friday, I felt that the Droid is not as polished as Pre and that it needs a little work. In fact, Eris felt a lot more polished than Droid. However, if it weren’t for the prohibitively expensive Verizon plans, I would seriously consider it. As such, I will be with Sprint.

Right now, I have the Pre and my wife has the Hero. I play with my wifes Hero almost everyday. I like it a lot. But Pre is giving me a solid email experience and an okay web browsing experience. Gdial Pro works quite well too.

But between the App Catalog and homebrew apps, I got nothing. And I feel that thanks to Palm’s slow response to a critical situation, most developers have abandoned ship. And they are not looking back.

It’s a great platform with tons of potential. It’s sad. But I agree with Kevin. It’s time to put the Pre on notice. I am pretty certain that once there is Android 2.0 device on Sprint, I would part my way with Pre.

It’s almost like dating a beautiful and smart girl who doesn’t take showers. :(

Jared Jones

You sound very reasonable and the points are well taken. The fact that you are happy with the operating system and the hardware is already a major statement. The apps will take care of themselves, as a native Facebook app is coming to webOS next week and the App Catalog is formally opening up in December. No need to panic. Anyone used to using a Palm Pre immediately notices the jarring OS deficiencies in competing platforms. I liken your problem to loving your house but wanting better furniture. Don’t throw out the house – the furniture is fixable!


Surprised blackberry is left out of the conversation. They have a huge installed base.


I agree with most of your points Kevin, I too feel a bit of Android envy owning a Pre, and I also am disappointed in the lack of good apps. It’s too bad Palm has not yet used WebOS to its full potential, as I feel it’s interface superior to Android. Playing with and HTC Hero this weekend made me miss my WebOS gestures! I don’t know if I can ever go to an iPhone or Android, I just wish Palm would hurry and get more apps!

Kevin C. Tofel

I love the user interface of the Pre while I feel that Android’s is a bit “utilitarian.” But it can be improved by Google, HTC or others, so that helps offset some of the lost glitz. A beautiful and intuitive UI is great, but if the platform offers less functionality, the UI alone isn’t enough for me.


Kevin, I say BlackBerry Storm2 ;) LOL… I can just see that in about a year most smartphone OEM”s will be releasing more Android handsets. I think it will be the next wave of OS. Everyone’s use is different so I can see that some will stay with Palm Pre, BlackBerry, iPhone, etc…

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