It doesn’t matter how focused you are, working from your remote office likely entails more than a few distractions. For each of us those distractions will be different (I just had to break my morning’s work to move my goat to a new patch of grass; you may not have to cram this particular commitment into your schedule). And, truth be told, they’re not always unwelcome.
But interruptions can add up. Before you know it, the distractions can eat up a good chunk of your day — not exactly a productivity boon. So here I’ve listed what I see as being the most common external distractions that interrupt my day, and provided a few possible ways to make them, well, less distracting. I know that if I can keep these distractions in check, I’m on my way to maintaining good focus through my day.
1. The Phone
Personally, I hate talking on the phone, so I’m pretty good about not being distracted by calls. But I realize I may be in the minority here. You may not be able to divert all your calls to voicemail when you’re trying to concentrate; you may not even want to. But it can help your productivity, for example, to answer work calls only — unless you’re on a break. Let any non-work calls go to voicemail while you’re working.
If you’re frequently called by colleagues when you’re in the middle of something, you might also consider screening your work calls. Let them go to voicemail, and when you next have a moment, check them to get an idea of what’s happening. You may find that more than a few calls are not urgent, or don’t actually require discussion — perhaps your colleague simply called to ask you to send them something. I cut down a lot of unnecessary interruptions this way.
2. Email and IM
Email’s bad enough, but for me, IM is worse. For some reason, almost every time a colleague IMs me, I’m in the middle of a task and am very hesitant to break the flow.
Obviously, you can use your IM status to indicate if you have time to chat with others, but email’s not so easy. Yes, you can close email down until it suits you to review your messages, but we can’t always afford to be “offline.” If you’re in a role that involves some time-critical tasks, you may well need to keep email open at all times.
If you’re in this boat, there are still a few tricks you can use to minimize the impact of email on your workflow. Consider turning off new mail alerts and extending the time that elapses between each new mail check. This way, you can check your email periodically when it suits you, rather than being interrupted every time someone in the office sends an email about clearing out the fridge in the tea room.
Another technique is to focus first and foremost on the emails that are sent directly to you, rather those were you’re included in the “cc:” field. One of my colleagues set her email to display the different groups of messages in different colors, so she knew which ones to attend to without having to open them all. Perhaps you’ll scan emails in which your name appears in the “To:” field as soon as they arrive, and leave the others for reading once you’ve finished what you’re doing. Again, these small changes can make a big difference to the number of interruptions your face every day.
3. The Front Door
Whether it’s your local Greenpeace door-knocker, the UPS delivery person, or your neighbor, visitors can be a big distraction — especially in terms of the time they can take up. If you’re lucky, you might be able to pretend not to be home whenever it suits you, but my workspace is within clear view of the door, so it’s pretty hard for me to ignore visitors. If I had a lot of visitors, though, I’d consider rearranging the space so that I could simply avoid answering the door when I was busy.
If I receive an unexpected visit, and I’m in the middle of something, I usually tell the visitor I’m about to be called for a meeting, since saying “I’m really busy” doesn’t usually discourage my visitors. If it’s a neighbor, I’ll tell them I’ll give them a call later. If you’re firm about this, and do it every time your neighbor comes over, they’ll soon get the message that you’re not available during work hours.
Like visitors, family members should ideally be able to understand and respect the constraints on your availability during your working hours. You might be able to reinforce the idea by closing the door to your workspace at those times when you don’t want to be disturbed. Don’t have a door on your home office? Consider using some other signal, like sticking a printed “STOP” sign to the wall near your desk, or the fridge, or wherever your family members are likely to see it as they’re on their way to interrupt you.
If you work well to music, perhaps your family will agree not to interrupt you when they hear music playing, or see you working with your headphones on. One of my friends actually wears earmuffs to block out external noise when she’s trying to focus — a clear sign that she’s trying to concentrate and doesn’t want to be interrupted.
5. Household Interruptions
Many remote workers enjoy the fact that while they’re working from home they can use mini breaks to hang the washing out, brush the dog or load the dishwasher. But some days, these distractions can become serious productivity drains.
When you’re at home, it’s all too easy to think, “Oh, I can fit in a quick trip to the store to pick up milk and bread” but it’s important to recognize that every one of these small tasks takes valuable time from your day — and it’s not quality time out from work, it’s time in which you’re doing chores.
I think the trick is not to agree to too much in the first place, and to leave as much as you can to be done after work hours — as most on-site workers do. Alternatively, you might decide that one or two very small tasks — like packing or unpacking the dishwasher — can be fit into your working day, but that larger tasks like running errands are off-limits during work time.
If for some reason you have a lot of household-related tasks to complete during your day, plan for them. Perhaps you’ll actually dedicate time to do them in your calendar, so they don’t creep into the rest of your day. You may also start your day earlier so you can get everything done.
Of course, if you’re struggling to fit everything in, avoid those household tasks altogether — get your priorities straight at the start of the day or week, and stay focused on them.
These are the major interruptions that assail me as I try to get through each work day — other than my goat, of course. What interrupts you, and how do you make sure it doesn’t take too much time out of your day?