BT Accused of Throttling iPlayer Video

British Telecom, Britain’s largest broadband provider, is being accused of throttling bandwidth, impacting subscribers’ ability to watch videos from services like BBC’s iPlayer and YouTube.

The BBC reports that subscribers to BT’s lowest-tier broadband plan should be getting speeds of 8 megabits per second, but that speed is being cut to as low as less than 1 megabyte per second between the hours of 5:00 p.m. and midnight (prime video watching time!). The result makes watching video more difficult, if not impossible, according to at least one BT customer.

BT’s Total Broadband Fair Usage Policy states that the company does “limit the speed of all video streaming to 896Kbps on our Option 1 product, during peak times only.” However, this policy is not explained in the terms and conditions when users sign up for service.

According to DSLReports, BT and other U.K. ISPs have been complaining that content companies should be subsidizing network carrier build-outs.


Comments have been disabled for this post