The news that Verizon and RIM were finally going to roll out an update for the BlackBerry Storm was big, and I was looking forward to getting my Storm improved. The update was significant news, as Verizon earlier chose not to provide the last update that RIM produced for the Storm, for whatever reason. The update is provided in two methods: either direct download and application via the BlackBerry Desktop program or over the air. I prefer the OTA method due to RIM’s continued refusal to support the Mac platform with the Desktop program and the update process in particular.
The OTA update was to roll out from Verizon and RIM on the evening of May 31, but as of this morning, my Storm is still showing no updates available. That leaves the manual update procedure, so I just hit up the Verizon provided link to go that route and ran into this, which made it all come rushing back to me:
That last part is the killer — since I visited the link using Safari on the Mac I get the message for “Other BlackBerry Smartphone Users.” As you can see in the image above, “This page requires Windows Internet Explorer 5.5 or later, running on Windows. If you want to update your BlackBerry Device Software, you will need to revisit this page using Windows Internet Explorer.” The update process stops at this point, as RIM will not even let Mac users download the update. There is no way around having to either fire up Windows on the Mac using Boot Camp or a virtual machine, or simply skipping the update. This is just ludicrous in this day and age, and RIM needs to get its act together.

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