Our friends at ReadWriteWeb have released the “RWW Guide to Online Community Management,” a research report that guides you though the tricky issues that can crop up during community management. I thought I knew everything, but this report opened my eyes. It is chock-full of lessons and worth every penny of its $299 cost. You can sample the report by downloading this PDF file. Half the report is delivered in a PDF, while the other half is online and is called the “RWW Community Management Aggregator.” (Screenshot below the fold.)

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