Public Safety Advisory: How to Downgrade from Time Capsule 7.4.1

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I always upgrade all of my Apple (s aapl) firmware as soon as the updates become available. I’ve never had a problem with any of the new firmwares, and most of the time they improve whatever product I am upgrading. I’ve never had a problem, that is, until I upgraded my Time Capsule to the 7.4.1 firmware.

I use my Time Capsule as a NAS, not a router, so it stores all of my music, movies, documents and photos…all the important stuff. Since my Time Capsule is being used as an external hard drive for all the computers on the network, it is essential to have a fast connection. If you try to stream a movie or even music from a drive that you do not have a good connection to, the media will be choppy and could eventually stop streaming all together.

Quick tip: To ensure the fastest streaming speeds, if you are using your Time Capsule as a NAS, I would recommend connecting it via Ethernet to your router instead of using the wireless. I have found that the wireless connection is not the best method when using it as NAS.

A few weeks ago I upgraded my Time Capsule to the 7.4.1 software and did not really think much of it. A few days later, my roommate told me they were having trouble streaming music. I thought that was weird, but told them to restart the Time Capsule and the router and then try it again. They restarted both items and told me they were still having trouble.

At this point, I didn’t remember that I had recently upgraded the firmware and was thinking, “This is weird, we haven’t changed anything but my roommate is claiming the network is messed up.” Later that day when I got home I investigated, and sure enough, something wasn’t right. After about an hour of poking around on the network, it finally dawned on me that the only change I’d made was upgrading the firmware, so I decided to downgrade to the previous version, and voila, my problems were gone!

To Downgrade Your Time Capsule Firmware:

  1. Open Airport Utility: Applications ? Utilities ? Airport Utility
  2. Find your device in the left-hand column and select the “Manual Setup” button
  3. In the “Summary” window that pops up click on the word “Version”timecapsuleversion
  4. In the pop up box that comes up next to the “Upload Version” select “7.3.2”timecapsuleversionpopup
  5. Click “OK”
  6. Your Time Capsule will restart and be as good as new!

Frankly, I’m shocked that Apple would release a firmware update that would cripple the hardware and am looking forward to the next revision, which will hopefully address this issue.