Blog Post

SugarSync Goes Free

Stay on Top of Enterprise Technology Trends

Get updates impacting your industry from our GigaOm Research Community
Join the Community!


Good news! SugarSync, a file synchronization and backup service for PC and Mac (reviewed positively here on WWD), today started offering free accounts (previously the cheapest option was $4.99 per month or $49.99 per year.)

The catch is that free accounts are limited to 2GB of storage, which will be inadequate for backing up large collections of files or music, but for syncing a few big files between machines — accessing project files on the road, for example — it could be very useful.

SugarSync differentiates itself from its competitors (like Dropbox) by offering comprehensive mobile support, with clients for iPhone/iPod Touch (s aapl), BlackBerry (s rimm) and Windows Mobile (s msft) devices. The free accounts announced today include access to the mobile clients.

Let us know what you think of SugarSync in the comments.

17 Responses to “SugarSync Goes Free”

  1. Michele Baker

    Do not be lured into SugarSync. They will take your money and they will not deliver. They have horrible customer service and they don not care about thier customers. I was suckered into their service. Things were great for a few months. All of a sudden their services started to have glitches. Sugarsync closes their servers for several days at a time and does not prepare their customers that this is going to happen. My computer broke, I had it repaired. I went to download my files and SugarSync is having issues. I have spent 2 weeks trying to get my files, trying to get an answer, trying to save my job. They do not care, they have horrible customer service. Their tech support is not in the US and they have the same pat answers for everything. How would you feel if you took your car to the shop and they told you “we put it in the garage and the mechanic will contact you.” I have been told this exact statement in tech terms. “Your issue has been sent to the engineers, they will contact you as soon as they have arrived at a solution.” Nothing more then that. I have to contact them. No one at SugarSync bothers to contact their clients. They hide. They are laughing all the way to the bank.


    • I had the exact, DISASTROUS, experience with them after spending hundreds of dollars. I’m currently battling to get my files.

      The client can’t hold a connection even when tested from multiple locations, multiple computers, even the website when downloading files. Their chat software stops and switches out to a new person. Something is seriously wrong.

      I would have bought a hard drive and smashed it with a hammer if I wanted this.