I’ve long been a fan of the CrossLoop screen-sharing application as it provides an easy way to remotely provide support to clients, friends and family. Its straightforward setup and secure interface make it a great choice in a crowded field. However, its usefulness has been limited somewhat, because it was only available for Windows — a situation being remedied today by the availability of CrossLoop for Mac.
A compelling reason to use CrossLoop is the innovative Marketplace, which is a great place to find and offer tech support services. With thousands of registered support experts, you can get help with just about anything you can think of. The CrossLoop folks facilitate the connection and transaction, and handle the payment processing. The latest figures released show over 5 million sessions have been conducted through CrossLoop. With the Mac version available, support providers can now offer their services to Mac users, or use their Mac to provide services. As more households are switching to Mac, or going multi-platform, being able to support everyone makes a lot of sense. Obviously, for Mac users needing support, this also makes the full Marketplace of support providers available to you.
In the CrossLoop community, the demand for a Mac version has been loud and strong. With this milestone reached, they can now work to appease the Linux crowd.
The CrossLoop client is a free download for Windows 2000 or later and, now, for Mac OS X 10.4 or later. Costs for using Marketplace services vary, depending on the services required and choice of provider.
Have you used Crossloop for screen sharing? Does the availability of a Mac version make it an option for you?